I receive this error message when on a webpage and wanting to view apps in iTunes The movie "id361309726" can't be opened because the file is not in a format that QuickTime Player understands

Can anyone help me with this problem? Thank you.

I have had this problems for years. I do not understand why Quicktime is the defaut when itunes should be. This is the webpage I was viewing: http://itunes.apple.com/us/app/pages/id361309726?mt=8&ls=1&v0=www-naus-ipad-apps tore-apple-pages

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I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

HT3775 unable to get quicktime movies to play on my imac. This is the error message I always get. "The document "4-20130701090400-5.mp4" could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional

Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."

Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
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Pete

I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS

I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?

ER82 wrote:
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
Tell use what format the video is that you are trying to play. Or post the url of the video site for others to test out for you.
Please do not type in CAPS. It is very hard to read & is considered shouting in cyber space & not appropiate here. We can all hear ya! No need to SHOUT! Thank you.

The videos from my ipod does not transfer to itunes in my macbook pro they dont work it says The document "REGGAETON GRAN MIX 5.avi" could not be opened. The movie is not in a format that QuickTime Player understands.

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You need to convert the .avi file - http://www.snowfoxsoft.com/tutorial/how-to-convert-avi-to-itunes.html
MJ

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calico6

Free VLC player for the Mac, check out the Icecast Radio Directory also
http://www.videolan.org/vlc/download-macosx.html
And if it's copy protected then
http://www.telestream.net/flip4mac/
If anyone is running 10.8. or later, then they might have to right or control click on the installer or app to "Open" to bypass Gatekeeper controls at least once, then it learns it's a ok to be trusted program.

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The document “IMG_7525-1.MOV” could not be opened. The movie is not in a format that QuickTime Player understands. What can I do to see this videos if they are on a MOV format?

You should be able to play it using the free VLC:
http://www.videolan.org/vlc/download-macosx.html

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you may need to install additional software to open this type of file

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Congratulations on your new phone, Nonaleigh.
We would love to get to the bottom of your message mystery.
I'm guessing you are getting the error for all messages you attempt to send, is that correct?
What type of phone did you upgrade from? We ask because if you have switched from an Apple device (e.g., iPhone) to a non-Apple device (e.g., Android, Blackberry, etc.) and previously used the iMessage service, you may experience issues sending/receiving SMS/MMS messages with Apple device users. You need to deactivate the iMessage service within your Apple account to restore normal SMS/MMS functionality.
TamaraH_VZW
Follow us on Twitter @VZWSupport

I receive this error message when on a webpage and wanting to view apps in iTunes The movie "id361309726" can't be opened because the file is not in a format that QuickTime Player understands

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