I received a bill for Club Penguin. I cancel it 3 days ago. I want my money back

I received a bill for Club Penguin. I cancel it 3 days ago. I want my money back

Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.

Similar Messages

  • HT4009 i bought point from D&D dream corporation for headsoccer games. i received my bill, but i didn't get my point. how can i get my money back

    i have bought point from D&D dream corporation for headsoccer games.
    at 13 june 2013.
    i have received my billing from i tunes
    but i didn't get my point for the games.
    i don't know where to report this problem
    thanks

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchase and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • HT201303 I've been billed for a purchase I didn't make how do I get my money back!

    I've been charged for a purchase I didn't make ! How do I get my money back ?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • Ask your question.I have just receive a billing for a download that I do not want.  How do I return it?

    I have just received a billing for a download that I do not want.  How do I return it?

    According to Apple, all sales are final.
    http://support.apple.com/kb/HT3641
    You indicated the app was free so you could not have been charged for it.

  • Hi i want to cancel the subscription for club penguin

    hi i just got billed by club penguin and its monthly subscription. I contacted them and they told me to cancel through itunes so can you please cancel any future subscriptions of club penguin username- aanaka that will be great. Thanks and if there is any other linked subscription can you cancel all of them. Thank you.

    You are not addressing Apple here. This is a user to user support forum. You can start out by looking at this support document Manage your auto-renewing subscriptions - Apple Support  Contact iTunes support if necessary. http://www.apple.com/emea/support/itunes/contact.html

  • My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

    hello  sir/madam
    this is a very urgent and important question. i nedd your assinstance.
    i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back. 
    $34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
    thank you sir /madam.

    The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

  • You billed me twice for the same App.  I want my money back!

    You billed me twice for the same App.  I want my money back!

    Not me. Responses on these forums come from other Mac users like you, not Apple itself.
    How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    Did you end up buying this twice because you were trying to download the app a second time?  If so, you should:
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can redownload your available previous purchases.

  • HT1689 I purchased two songs and each one, half of it is silent and cuts off. I want my money back or I'd like to re-download for free

    I purchased two songs and each one, half of it is silent and cuts off. I want my money back or I'd like to re-download for free

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I want my money back, this doesn't work for me

    I want my money back it doesn't work for me. I have only had it lest than a week. I want to cancel it now!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Hi maryq55851504,
    I'm sorry that your subscription didn't work out for you. I've checked your account, and it looks as though you've already canceled it.
    Please let us know if there's anything else we can do for you.
    Best,
    Sara

  • When I use 32 bit version I easily find plugins but for Nighty 64 bit I can not find some plugin for this browser what can i do I don't want to return back to 32 bit please advice

    When I use 32 bit version of Mozilla I easily find plugins but for Nighty 64 bit I can not find some plugin for this browser what can i do
    I don't want to return back to 32 bit I love Nighty 64 bit and I'm satisfied with performance
    what can I do please advice ?

    Many plugin vendors haven't updated their plugins to work with x64, or you have to download a special x64 version (Flash and Java for example). Which plugins is it that you are having problems with?

  • HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    Use the report a problem link in the email Apple sends to you after purchases.
    S.

  • How do I get my money refunded?  I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected.  I just want my money back.

    How do I get my money refunded?  I am not getting what I want from this, cannot email anyone for help, cannot get someone on the phone I can understand, and keep getting disconnected.  I just want my money back.

    "this" being what?  You posted in the Workspaces.acrobat.com forum, which is a free service.
    If you subscribed to any of the paid services see Cancel your membership or subscription | Acrobat.com online services

  • I have a question for apple I bought a 15$ iTunes card and got to movie rentals it's been 3 days and the movie bearlly downloaded onced it finished it restarted it self I want my money back....what do I do

    I have a question for apple I bought a 15$ iTunes card and got to movie rentals it's been 3 days and the movie bearlly downloaded onced it finished it restarted it self I want my money back....what do I do

    You will have to contact Apple/iTunes support, we are just other users like you, not Apple employees.
    http://www.apple.com/support/itunes/contact/
    You can also Report a Problem with the rental in iTunes on your computer.
    http://appletoolbox.com/2012/03/how-to-report-a-problem-for-an-iphoneipadipod-to uch-app/

  • I have had 9 withdrawls for my prepaid phone this month, I want this money back! I had set up to auto withdrawl from my bank why would it pull money 9 times!

    Verizon withdrew 9 times this month for my prepaid phone, I want this money back! can I get a response soon please?

    This is simply a public forum, NOT CS. If you want a faster response, you should call CS, but it is doubtful you will get a refund.
    Are all 9 amounts the same? If so, you should contact your banking institution or CC whichever provided the funds and report that these are duplicate transactions. It is more likely you will have a better chance of getting the money back going thru your financial institution.
    Customer Service - Prepaid
    (888) 294-6804
    or dial *611 from your mobile phone
    24 hours a day, 7 days a week

  • HT4009 "Error" when buy item In-app purchase and billing still come in my e-mail. How can i get my money back?

    I would like to know how can i get money back (follow the subject).
    thank you
    (my english is poor. sorry)

    If you haven't received the item but you've been charged for it then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that in-app purchases and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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