I received a gift card as a present but it is not activated. How do I fix this?
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You might need to ask if the person who gave it to you has a reciept or at least remembers where they bought it. It might need to be activated by the store. Otherwise try contacting Apple support directly and give them all the numbers on the card.
Similar Messages
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Out of nowhere my daughter, who uses a Samsung Galaxy Victory phone is no longer receiving my text messages but I get hers. How can I fix this. I have a 4S and have updated to the ios 7.0.4.
http://support.apple.com/kb/ts2755
if the link provided doesn't help, then you will need to contact your phone carrier as SMS is a carrier feature. -
i keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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I was given an I-tunes gift card for a present, when I scratched off to see the code 3 of the numers/letters were unreadable, how can I get this information back, I have the card with 3 different sets of numbers on the back of the card??? Please help
You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them. -
I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?
Try temporarily disabling your firewall and antivirus.
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Since apple replaced my dead IPad2 I can not email photos. I didn't know that no one was receiving them until today. How can I fix this?
I don't understand the ONE AT A TIME lament, as it's pretty easy to email more than one at a time. Have you tried to and been unable or didn't know that you could?
As for no one receiving, well .... first, review how you're trying to do it and, as a check, email some to yourself. That will be a good first check. -
I see have $30.00 of gift cards on my account but I am not able to use it
Hi I feel like I idiot but I cant figure this out.
When I go to purchase songs the site wont let me use the #30.00 in gift cards I uploaded.
I see that I hve $30.00 next to my name
Itunes automated system says I have funds and I can use those but when I click to pay NOTHING happens.
I just keep getting kicked back to the pay section where I am told I do not have a valid credit card associted with paypalAre these for purchasing a gift?
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i updated my iphone 3gs today and as it finished rebooting it said the sim card was not supported, and im my phone it still says connect to itunes, how do i fix this
If your iphone has been unofficially unlokced then it will indeed be locked when updated. Is this the case?
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I am receiving error 1004 message when trying to update imovie in app store. how do i fix this?
I have attempted a multitude of times to update iMovie in the App Store, but whenever i click update I immediately receive an Error 1004 mesage. What can I do to fix this?
Disable anti virus software.
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Hi im wondering if anyone can help me! When I try to receive my mail from my account a message pops up and says "cannot connect to server" I have tried things like deleting my account and adding it again, rebooting my Ipad, restoring my Ipad. it has all the latest update and still wont work Is there any one who can help me please?
I would try the router reset. That's sadly all I got.
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Emojis won't sh up on a received text on my 5c
You don't.
There is no set standard for how emojis are coded and sent.
It varies by OS or app used. -
I just got an iPhone 4 and I'm trying to use it on the t mobile network. The thing is, I've tried restoring the phone so I could use it. I haven't tried my sim on other phones yet. But I will try to see if it works. The iPhone is supposedly factory unlocked btw. Anyways, when I put in my tmobile sim, it searches for the service, but it always ends up saying NO SERVICE. I checked that my network says that the "phone not allowed". So I don't have 3G on this phone I presume. I heard that you need 3G to have service is that correct? But how do I resolve it? The iPhone does know that my phone carrier is tmobile. It just says no service. And I've tried restoring it three times and turning it off and on and it won't work. I don't have a data plan for tmobile tw! Hopefully someone can help! Thank you so much in advance!
If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot
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I can open and view billing but when I click on Pay Bill the next screen has only white space from left margin to small column with some account information (only half of the column is visible). The right column is approximately 20 percent of full screen width. I tried to pull an update but link in Tools says that no updates are available..probably due to the fact that I have a 3.6 Firefox edition of browser.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I will be purchasing a new iPhone in the next week or so if my old iPhone doesn't show up, so I don't want to completely delete my stolen phone off of my account just in case someone decides to return it. Is this a problem with apple, blackberry, or my carrier?
You need to contact Apple Support to deactivate iMessage. https://www.apple.com/support/appleid/contact/
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I was going to update my software for the IPad and I connected it to Itunes it synced up and brought up the ipad but didn't have the name, serial number or anything else but a question mark. After being synced and trying to doa software update of about 15-20 mins it suddenly brought up a dialog box and said it couldn't update the ipad until it was restored. I then hit the restore button and after a couple of minutes it didn't do anything and it disconnected me from itunes and now the only thing on the screen is the apple. I can not get it to do anything. I have tried to sync to itunes but nothing. If you push the button on the screen and the top button at the same time it will shut down. Can somebody please help me????
I had the same problem. In the end I downloaded it manually. Here's the steps assuming you are on a Mac and have an iPad Air (Wifi). If not you can find other restore links here.
In the terminal (it kept failing to download in Safari):
curl http://appldnld.apple.com/iOS7.1/031-4521.20140310.D2Ydl/iPad4,1_7.1_11D167_Rest ore.ipsw >>~/Desktop/iPad4,1_7.1_11D167_Restore.ipsw
Once the file has downloaded, move it to ~/Library/iTunes/iPad Software Updates/
Quit and relaunch iTunes.
Should now work for you.
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