I received a message to update plug-ins so tried following directions, only to find out my computer is not compatible with the update. How to delete ?

I have an older iMac operating on Mac OSx 10.4. When I attempted to down-load some plug-in updates, they would not accept it because my computer is to old and doesn't have the necessary capability. When I try to remove the message, nothing works, and every time I boot the computer with Firefox, it keeps reloading. Please tell me how to delete this plug-in reminder. Thank you.

You can inspect and modify some prefs on the about:config page to suppress the plugin reminder.
*set the plugins.hide_infobar_for_missing_plugin pref to true
*set the plugins.hide_infobar_for_outdated_plugin pref to true
*set the plugins.update.url pref to an empty string
See also:
*http://kb.mozillazine.org/about:config
There is still a newer Flash version available for your OS X 10.4 computer.
What version of Flash Player should I use with my Power PC based Mac?
* http://forums.adobe.com/thread/895134
Flash Player 10.1 Release Notes:
* http://kb2.adobe.com/cps/838/cpsid_83808.html
See (Released 11/04/2010) Flash Player 10.1.102.64 and 9.0.289.0 (126 MB)
* http://kb2.adobe.com/cps/142/tn_14266.html Archived Flash Player versions

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HT201210 I get an error message saying that my firmware is not compatible with the update. How do I resolve this?

I am trying to download and install the newest OS update for my iPhone4. The install fails and I get an error message saying that my firmware is incompatible. What do I do to resolve this?

Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now?

The reminder that my computer is not compatible with new updates. I have no intentions of buying a new one just to satisfy updates. My G5 is just fine. Perhaps you can figure how to accomodate all of us who need it and will not be buying a new computer.

no need for further details seems pretty explanatory on its own

'''''We are all uncompensated volunteers here to help other users. No Mozilla developers here.'''''
Beginning with Firefox 4, Macs must have an Intel x86 processor (which you do NOT have; '''''yours is a PPC Mac''''') '''''<u>and</u>''''' OSX 10.5 or higher.
*System Requirements: [https://www.mozilla.org/en-US/firefox/4.0/system-requirements/index.html Firefox 4] [https://www.mozilla.org/en-US/firefox/5.0/system-requirements/index.html Firefox 5] [https://www.mozilla.org/en-US/firefox/6.0/system-requirements/index.html Firefox 6] [https://www.mozilla.org/en-US/firefox/7.0/system-requirements/index.html Firefox 7] [https://www.mozilla.org/en-US/firefox/8.0/system-requirements/index.html Firefox 8] [https://www.mozilla.org/en-US/firefox/9.0/system-requirements/index.html Firefox 9]
'''''The good news''''' is that Firefox 3.6.x still supports OSX 10.4 and Macs with the PPC Mac architecture. '''''The bad news''''' is that support for the Firefox 3.6.x series is likely to end in the first quarter of 2012.
*System requirements: [https://www.mozilla.org/en-US/firefox/3.6/system-requirements/index.html Firefox 3.6.x]
*Download Firefox 3.6.x: https://www.mozilla.org/en-US/firefox/all-older.html
*Also see --> http://support.mozilla.com/en-US/kb/Installing+Firefox+on+Mac
You can try the third-party product '''''TenFourFox''''' that supports PPC Macs with OSX 10.4.11 and OSX 10.5.8. Firefox 9 version of '''''TenFourFox''''' is available. The product is based on Firefox released versions. All support is provided by the developer, not by this site:
*Home page: http://www.floodgap.com/software/tenfourfox/
*Developer's blog: http://tenfourfox.blogspot.com/
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/ReleaseNotes90
*'''''VERY IMPORTANT'''''; '''read this carefully''': https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I have deleted the backup and restarted my computer, but continue to get this error message. What do I need to do now?

I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

Canon EOS 100D is listed as compatible in Digital Camera RAW Compatibility Update 6.01 but when I connect my camera a message appears telling it's not compatible with the operating system?

Canon EOS 100D is listed as compatible in Digital Camera RAW Compatibility Update 6.01 and when I have checked for software updates there are none available. I've downloaded the Canon software, connected to my mac via the cable and followed the instructions in the manual. Sadly I just get a message saying it's not compatible with the operating system. I've tried inserting the memory card into the mac to and it doesn't seem to see it. Can anyone help please?

Camera RAW ≠ Camera driver, the RAW update is for the .CR2 canon raw image file (in your case) compatibility.
What happens when you try to import photos using Image Capture or iPhoto?
Can you take a screenshot of the error message?
I always prefer and recommend using memory card import over using the camera.

HT1766 my backup is failling to restore and displays an error message: backup either corrupt or not compatible with the device. This happened after updating to the latest software IOS7

My backup is failling to restore and displays an error message: backup either corrupt or not compatible with the device. This happened after updating to the latest software IOS7

I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

I am unable to back up my iPad on my pc. Message says backup was corrupt or not compatible with the iPad.

I have been unable to sync my iPad with my pc since November 2013. The message that I receive is that "iTunes could not back up the iPad because the backup was corrupt or not compatible with the iPad. My iPad is running the most current update and my iTunes program is also the most recent update. What could be the reason for and solution to this problem?

You might want to try deleting your old backup. That could be the source of the problem.
Launch iTunes and go to Edit>Preferences>Devices>Your backup name. Click on your backup to select it, and then click on Delete. Click on OK.
Connect your iPad to your computer and try again.

HT201210 I have a message saying "iTunes could not back up the "Owner's iPhone" because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again. My question is, how do i locate and delete the backup in q

While trying to update my iPhone 4s I received this "iTunes could not backup the i Phone "Owner's iPhone" because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again. I have a PC and cannot find the backup in question to delete. Any ideas?

Here are location of your Backup folder(s):
Win7 - C:\Users\<username>\AppData\Roaming\Apple Computer\Mobile Sync\Backup
Vista - C:\Users\<username>\AppData\Roaming\Mobile Sync\Backup
Winxp- C:\Documents and Settings\<username>\Application Data\Apple Computer\Mobile Sync\Backup

I deleted the backup on itunes, synced again and got the error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone

I am using iphone 3GS, after syncing for few times and got the errors. I deleted the backup from Edit-> Preferences-> Devices. Then I synced again, there was an error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone. What can I do? I have no backup anymore on ituens.

babesharon
I closed iTunes & manually deleted the file which was still stored locally even though it didn't display in Preferences. I have vista so I went to
C:\Users\{user name}\AppData\Roaming\Apple Computer\MobileSync and deleted everything in the Backup folder (though I left the folder as is). If you have a different OS search the apple website for the backup location.
I reopened iTunes & Synced with out a problem. I also got the update to install.
Good luck.

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

"iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
Anybody else experienced this when trying to update iPhone software to 5.1.1???
How have you resolved this issue.
Any help anyone can give will be warmly received!!
Thanks,
R.
London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

I tried to restore a bacup from a 32Gig iPhone 4s to a 32 Gig iphone 5C and get the message backup was corrupt or not compatible with the iphone that is being restored. Please Help

I tried to restore a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?

I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

I am unable to backup after months of successful backups. Receive "iPhone could not backup the iPhone because the backup was corrupt or not compatible with the iPhone.

I am unable to backup my iPhone4 (4.3.4) after months of successful backups. Receive "iPhone could not backup the iPhone because the backup was corrupt or not compatible with the iPhone. Followed advise on user forum to delete the old backup... did not help. Need to do a backup. Is there a cure?

The only thing that resolved it for me was to COMPLETELY remove all Apple components per http://support.apple.com/kb/ht1925. I also downgraded to iTunes 10.3 since my issue didn't start until after the 10.4 update. May not be related but oh well....You will have to restore your old iTunes Library file (*.itl) if you downgrade.

I received a message to update plug-ins so tried following directions, only to find out my computer is not compatible with the update. How to delete ?

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