I received a new laptop, and using suggested info, saved my profile so that I could save my bookmarks and passwords, etc... How do I get my profile back?

I've tried copying and pasting the old file in to replace the old, but then I couldn't get firefox to open at all. Then I went in and just replaced the bookmark backups, but nothing showed up.

Which folder did you save?
* Vista/Windows 7: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
* Windows: %AppData%\Mozilla\Firefox\Profiles\<profile>\
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

Airplay icon on ipad is gone, trying to play spotify on my ipad and use airplay to the Bose unit, it worked yesterday, but today the airplay icon is gone , how do I get it back

airplay icon on ipad is gone, trying to play spotify on my ipad and use airplay to the Bose unit, it worked yesterday, but today the airplay icon is gone , how do I get it back

I just had the same problem. Took the first unit back and the problem is still occuring on the second one. I solved it by setting up again with the USB, but it keeps dropping out every few days.

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

The firmware update corrects an error that may occur, however the techs would have checked the condition of the battery prior to installing a new one. If the battery was questionable, the firmware update was really not too important.
You can check the battery condition by going to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and see what it says about Cycle Count, Condition, Capacity: Condition anything but Normal needs to be checked and may need to be replaced.
The cycle count of 1,000 charge cycles is the typical life of a Lithium-Ion battery, the point at which the capacity drops to 80% of the as built capacity.

I synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?

i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.

Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

I bought the Tiger woods 12 game for my ipad and also paid the 19.99 for the $2M. It has crashed my ipad a few times and when it restarted last time, it had no history of my progress or the $2M. How do I get my history back

I bought the Tiger woods 12 game for my ipad and also paid the 19.99 for the $2M. It has crashed my ipad a few times and when it restarted last time, it had no history of my progress or the $2M. How do I get my history back or my money back for the game and the in-game expenses?

The only one that can issue a PUK code is a carrier, which you've already made clear you don't have.
If itunes does not recognise your ipad that may be another issue. What version OS is on your computer and what steps did you follow to uninstall itunes and then reiinstall itunes on your computer?
And, do you at least see the sidebar on the left hand side of itunes?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
Do you have another computer you can try?

HT5622 my wife and I have separate apple ID acts so that we could register our iPhones and iPads under our own names. Can I have my iMac synch iCloud with both apple ID's so that both our calendars end up on our iMac?

my wife and I have separate apple ID acts so that we could register our iPhones and iPads under our own names. Can I have my iMac synch iCloud with both apple ID's so that both our calendars end up on our iMac?

If have separate iCloud accounts and want to keep your all your iCloud data separate, you can create separate user accounts for each of you, then sign into your individual iCloud account within your user account.
If you want to just add both iCloud calendars on your Mac, you can sign into one iCloud account in System Preferences>iCloud, then add the second account in System Preferences>Internet Accounts>iCloud and only check Calendars with this second account.

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. How can I get my money back?

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

HT4623 my iphone just restored while connected to my computer and I lost all my pictures?? I don't see any photos in icloud? how can I get it all back?

Help I was trying to save my pictures from my phone to my computer and then it restored my cell phone and I lost all pictures and videos from the past year and my text messages are from a year ago.. how did i get all that back? and I can't find my icloud photo stream at all!

you restore from backup, if you have one and if those text and pictures were included in the backup.
http://support.apple.com/kb/HT1766

My iphone 5c is stolen last week. i hv filed complaint in police station and also given my IMEI no. at apple helpline but i still hvn't got any information. how can i get my ipone back?

Stolen iphone 5c.

Unless you had created an iCloud account and set up 'Find My iPhone' on the phone prior to its being stolen there is nothing else you can do. That might allow you to locate the phone, provided it is on, not wiped, and able to connect to a network.
The IMEI and serial numbers can be used to identify the phone as yours if it happens to turn up; they can't be used to locate it. You won't hear anything unless it happens to turn up if an attempt is made to register or repair it, or it is found by the police in a raid on a suspected criminal.
You probably need to accept that it's gone: if it was insured you should of course contact your insurer.

I have updated my iphone 4 and all of my music has been removed from my iphone but still in my itunes. How can i get my music back because when i sync none of the music goes back across?

Problems with syncing.. Anyone help?

This will happen if you have photos in your camera roll and an out-of-date scanner or webcam driver. See this: http://support.apple.com/kb/TS1502

Why do I keep getting a pop up box asking me to enter my apple id and password - and the id in the box is not mine? Is it phishing for my password? How do I get rid of it?

I keep getting a pop up box on my iPhone asking me to enter my password - and the apple id does not match mine. I click 'Cancel' but it keeps reappearing and interfering with other apps. What did I do to get this and what do I do to get rid of it? Is it someone or something phishing for my password? The only app I recently downloaded was PF Chang's and I got that directly from the App Store.

Try signing out and then back in again by going into Settings>Store>Apple ID:>Sign Out>

HT3702 I added a itunes card to my phone so that my credit card wouldn't be used.After I uploaded my card which was $10 my credit card was still charged. How can I get money added back to my credit card?

How come after you add a iTunes card your credit card is still charged????

Some items can not be purchased with store credit.

I have just downloaded all of my music into the new itune's however all of my music has an "!" buy it and I get an error saying "original file can not be found". How do I get my music back?

I have just downloaded all of my music into the new itues, however; all of my music has an "!" but it and I get an error that says " original file can not be found".
How do I get my music back?

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

I received a new laptop, and using suggested info, saved my profile so that I could save my bookmarks and passwords, etc... How do I get my profile back?

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