I received a Pages attachment in email, but I can't open it. Says it's missing an "index.mlx" -- any idea what that is and how I can open the file?

Received a Pages attachment in email, but can't open it. Error message says it's missing an "index.mlx" -- any idea what that is and how I can open the file?

Many thanks ... after many trials and effort, the sender admitted he doesn't know what he did - he's new to Apple - so guess he'll have to get some training!

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HT5622 iPad 3 and my sound has stopped from speakers, but can get from headphones. It's not the side switch and the volume is max in all areas. Anyone got any ideas, what problem is and how to fix it thanks

Hi,
My iPad has just stopped working with sound from the speakers, it works fine with the headphones in. The soft mute button is not made and the volume is at max.
Any ideas what problem is and how to sort. Thanks

System sounds can be muted from the software switch in the task bar as well as from the side switch depending on how you have it set up. This my boilerplate resonse for sound issues.
1. If you have no sound at all, even in the Music App, try rebooting the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
2. If you lost sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
3. If you still have no sound at all - except when using headphones ....try cleaning the dock connector opening of the iPad with a soft brush and just a little bit of rubbing alcohol.

HT1925 I receive error code 2349 when trying to install iTunes. Any idea what that code means and how to correct?

receive error code 2349 when trying to install iTunes. Any idea what that code means and how to correct?

It's a better bet with a 2330, but the first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

Delete Keynote then download.

On my iPad, my outgoing email regularly replies that the email was rejected by the server because it does not allow relaying. WHat does that mean and how do I make the email go anyway?

on my iPad, my outgoing mail regularly replies that the email was rejected by the server because it does not allow relaying. What does that mean and how can I make the emails go out?

Try this.
Check your username and password in the outgoing mail server setting. Fill it in even of it says that it's optional.
Settings>Mail, Contacts, Calendars>choose the email account>account name, tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email username and password and see if that works for you.

HT4623 I know my apple id and password but my new iphone 5 is asking me for my "voicemail password" and I dont know what that is and how can I disable this request?

I know my apple id and password but my new iphone 5 is asking for a voicemail password and I dont know what that is. Can I disable this?

The voicemail password is independent from Apple/your iPhone and is related to your service provider. If you already set a password for your voice mailbox, you would need to input it in order to access your voice messages associated with your cell-phone plan. If you forgot your voice-mail password or did not set one, I'd advise you to simply call your cell-service provider support which should quickly resolve the issue.

Pages somehow vanished off my computer. When trying to open a Pages document it says, "no default application" Any ideas where it went and how can I get it back?

The Pages program seems to have vanished off my computer. I can't open any of my Pages documents. It says " no default application" I've tried to search ffor it and there's nothing. Is there an advanced search I could try or some other thing I can do to find it? Thanks for any help.

Hi msmuffy,
You can re-download it from the App Store: Open the App Store and make sure you are signed on with the Apple ID you used to purchase Pages originally. Click on the Purchases tab at the top of the screen. You should see Pages listed. If it says "Download" next to it, then you can re-download it. If it says "Installed" it means that it is somewhere on the Mac, so go to the Finder and do a Search from there.
Cheers,
GB

HT201274 We want to reset my daughters ipod but when we go to erase all content and settings it asks for a restriction password and we have no idea what that is noone remembers making one how do we get around this.

We are wanting to reset our ipod but when we go to erase all content it asks us for a restriction password and we have no idea what that is and dont remember ever setting one up. How do we get around this.?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities
As Ana said,
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

TS3899 when i send email, it also sends 1 to me. i have BCC to myself turned off. any ideas? thanx

when i send email, it also sends 1 to me. i have BCC to myself turned off. any ideas? thanx

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone. Can only view/receive 1st page, embedded into email as a non-attachment. Iphone receives email(s) pdf attachments well. What can I do?

My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone. Can only view/receive 1st page, embedded into email as a non-attachment. Iphone receives email(s) pdf attachments well. What can I do?

Try this app
http://itunes.apple.com/us/app/fax-reader/id406902152?mt=8

TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

HT2534 When setting up my apple I'd I get a verification email but there does not seen to be a link to click on there is a link that says "verify now" but it's not a link the only other thing on the page is a link to apple thats starts the process all ove

When setting up my apple I'd I get a verification email but there does not seen to be a link to click on there is a link that says "verify now" but it's not a link the only other thing on the page is a link to apple thats starts the process all over again.does anyone have a solution for this problem?

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

Some recipients receive my images attached to emails, some find they are embedded and difficult to impossible to separate. Just found out that if I remove my attached signature, the problem goes away. How to send images signature reliably?

Some recipients receive my images attached to emails, some find they are embedded and difficult to impossible to separate. Just found out that if I remove my attached signature, the problem goes away. How to send images plus signature reliably?

When you attach things, make sure to check the box that says [√] Send Windows-Friendly attachments

HT201493 I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

Which "app" are you talking about?

I want to send a normal pages document as a attachment to someone (non Mac PC). How do I convert the file so they can open it? Silly question but I'm new to Mac.

I want to send a normal pages document as a attachment to someone (non Mac PC). How do I convert the file so they can open it? Silly question but I'm new to Mac.

A Pages (.pages) document is only viewable with Apple's Pages application on the Mac, or via Pages for iCloud beta. You should export it to either MS Word (.doc/x) or PDF. The Share menu will let you do this directly into a Mail attachment.

I received a Pages attachment in email, but I can't open it. Says it's missing an "index.mlx" -- any idea what that is and how I can open the file?

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