I received a serial number for myadobe photoshop elements 13 which it will not accept now. I think it has gone over time

What should I do I cannot redeem a new serial number for my new photoshop elements 13

Hi there
Where did you get the number from?  Do you have a serial number, redemption code or product code?
Please try the following doc to see if this helps: Find your serial number quickly
Thanks
Bev

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    Photoshop Elements is not part of the Cloud, I will move this to that forum
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    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
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