I received an e-mail saying that a subscription would automatically renew and I want to cancel it, how do I do that
how do I stop an automatic renewal of an app that says it will renew on July 9th
Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can manage subscriptions within your account in the iTunes app on your computer. Open the app. In Quick Links click Account and sign in. At the bottom of the first pane is the Subscriptions area.
Similar Messages
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I received an email stating that a subscription would auto-renew on x date. When I clicked on the provided link to modify the settings, no subscription appeared, my list is blank.??!!! How do I cancel the subscription?
Hi there kChaz!
I have an article for you here that can help you manage these subscriptions:
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
HT5699 I forget my security questions and I want to rest it how I can do that?
Hi I forget my securit question and I want to rest it how I can do that??
Security questions on The Apple Site? All you need to Do is hit the Forgot my password Link and add your username or email and it sends you a link. If that is what you are posting about.
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Hello sir, I am one problem that I made video in my mobile yesterday and by mistake I have delete that. Video and I want to recover it how can I do that please because I really need That video. Thanks
Did you create a backup after the video was taken? If not then it is gone. IF you have such a backup then restore from that
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Up to yesterday I was using my Apple ID on itunes and the app store. I have a valid credit card on file and $13.44USD store credit. Prior to 28th September 2012 I had $40.42USD store credit on my account. On the 28th September 2012, I subscribed to itunes match successfully. On the 30th September 2012 I purchased the video ' Take on Me ' for $1.99USD. Only yesterday the 1st October 2012, I used itunes match to update my music library. Today when I logged into my account there was NO $13.44USD showing up next to my Apple ID. And when I tried to download an app, I got a notification saying my Apple ID has been disabled. PLEASE HELP me. Apple disabled another ID sometime before that I have not been able to get reactivated. But I can't afford to lose this Apple ID because I use it ALL the time, plus I have itunes match with this Apple ID account. Please tell me what to do. How can I contact Apple directly???
<Emails Edited By Host>If changing your password does not solve then contact itunes support.
Click Support at the top of this page, then click the link under Contact Apple Support -
2nd week running, I received an e-mail saying a new episode of Breaking Bad is available. When I go to download its the "Inside Breaking Bad" short (which gives away spoilers - thanks Apple!) but not the episode itself. What gives?
I've tried this on multiple products so I believe its specific to iTunes not a particular device.Same thing here- Get the email but nothing but the Inside featurette. It's really annoying. In fact I can't even download it normally using the check for available downloads feature! Every time I do that iTunes tries to download doubles of three Walking Dead episodes I've already downloaded. I don't want what I already have, I just want the new episode.
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Why did I receive an e-mail saying I have exceeded my storage when I am using less than 1 GB
why did I receive an e-mail saying I have exceeded my storage when I am using less than 1 GB?
Thanks: our creatives said they would research "with Apple" and let us know next week when we are there for training, so you are correct we probally don't need the Genius Bar, but since we're at the Apple store for training it's good to keep in touch with them as they always have some good tips or advice.
Plus if they get to know you you seem to get better service -
Some recipients receive my images attached to emails, some find they are embedded and difficult to impossible to separate. Just found out that if I remove my attached signature, the problem goes away. How to send images plus signature reliably?
When you attach things, make sure to check the box that says [√] Send Windows-Friendly attachments
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When I am connected to my home wifi, it says I am connected but the 4G icon doesn't go away. How can I make that go away when I am connected?
When I'm at my home, and on my Wifi, my 4G icon on my LG G2 is still present. No big deal. If the bits can flow via WiFi, that's what they'll do.
You might try (if you really MUST shut off the cellular radio):
Settings, Network Connections and More networks. Select Mobile Networks and uncheck Mobile data and data roaming.
Not sure if that will work - but give it a try. -
Upon register with Adobe Photoshop, they asked me to copy and paste a URL into my "browser" to confirm my e-mail address. What, and where, is my Browser? How do I do that?
If this has arrived in an email from Adobe, it's probably legitimate.
Usually though, you can click the link and it will confirm your registration automatically.
Otherwise copy it and then paste it into the location bar.
'''N.B.''' See this link for possible malware: http://www.adobe.com/support/reader/ -
I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
There was as error when i tried to update my itunes. I am trying to reinstall but now i get an error message saying to verify if I am able to have apple mobile service. How do i do that?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I received an email attachment that I would like to copy and paste to a website. How do I do that?
Depending on the attachment I think you'll probably need to view and download the email on a computer - the iPad can be a little limited in what it can do with attachments.
Regards,
Steve -
I just installed Photoshop elements 11. Install of the application was fine. When I clicked to open Organizer, I received a messaging indicating that it was out of date and coudl not be upgraded. How can I address/fix this?
Thank you for the replies. I'm afraid neither one helped.
kglad, I never get to any error code so your link can't help.
Jeff, I looked at your link and
a) again, I never make it to an error code
b) I'm definitely connected to the internet
c) I can access secure sites; I tried connecting with the firewall disabled and the same thing happened, so I don't believe it's a firewall issue.
d) I don't understand the checking host sites - this is far too complicated for a novice user. It should not be this difficult to get a software running. I don't want to mess with these kinds of settings.
e) I followed the steps for the global sign in root CA and my screen looks the same as the picture here.
I can't activate the software offline as there is no option to generate a response code when I click on having trouble connecting to the internet. All I get is a prompt to change my password.
If the problem were simply connectivity from my computer, then why does the box completely freeze? Can't cancel, can't click on the little X to close it, can't right click on the box to close it. I have to reboot every single time. I know others have had the same problem and I haven't found any answers that I could apply.
I don't understand for the life of me why Adobe does not have TELEPHONE customer support. I have spent 2 days on this, this is crazy. -
I have an hp w Windows 7 Computor says that my itunes has been corrupted and I need to reinstall. How do I do this?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now?
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I wonder if anyone else has had the same experience as I've had, I was just playing with my Orange N80 and when I looked in the log file I found the data counter had registered all sent data as 3.05MB and all received data as 4.72MB and all I'd done
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Playlists for Podcasts in iOS gone?
Since i updated to ios5, podcasts do not play continuousely in the background. Instead, in order to listen to a specific podcast subscription, i have to open the music app, choose the next podcast (although it's within the same "subscription"), and t
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