I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?
I received an email from apple informing me that someone has signed in to icloud using my apple id so i immedietly changed my apple id password but i wonder if he could retreive any of my information of my icloud account?
Welcome to the Apple Community.
Yes, that's possible.
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I received an email from Verizon telling me that my account is locked and to click on a link Verizon/security to unlock it. Is this a legitimate email from Verizon. How can I find out what this means? My phone is working.
I have never heard of that before, if Verizon Wireless would do anything with your account they would be calling you (removed). In my opinion you should disregard the email.
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My MacBook was stolen from my car in Hartford ct in June 2013. I filed a police report with the serial number. I monitored find my iPhone for several weeks with no luck. I set find my iPhone to erase my mac.
Yesterday, I received and email saying my mac was being erased. Several hours later I received an email saying my MacBook has been found along with an approximate address.
What can I do next? Can I access the camera? Can I make a message appear on the screen?
Any advice would be greatly appreciated,
John.relay the message to the police and have them get it.
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ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!
No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC -
My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!
That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected] -
I received an email from apple, but in russian about iCloud any reason why?
I recently received an email from apple, but written in russian about iCloud login any reason why? I've occassionaly received emails written in russian. No idea.
I was adding my osx mail to a new mac, and I logged into icloud in order to transfer contacts, etc. The email appears legit, but in Russian. Basically the email looks like a statement that i've logged on from a new device, but its written in cyrillic. I just used google translate to understand it. I deleted the message, and there was a link at the bottom, but obviously i didnt touch it. Just strange and coincidental. Not sure what to make of it. It has happened before, but I always deleted them.
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I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
have received an email from apple to say my ID has been used to download an emoticon package for £15.99 - it was not me. is there a way to find out which device it is? and to get my money back? ta
It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
Received a email from Apple stating that my Apple ID was used for a purchase not on my device. It had a link to cancel purchase but asked for my email and password which I gave then it wanted my credit card info! I didn't give that,what should I do? Do you think this is just a way to get my credit card information?
It sounds like a phishing email. You can't "cancel" purchases. You've now given them your AppleID and password, so you should immediately change your password to something new and very secure.
Also watch out for suspicicious activity on your account. -
I received an email from Apple, it's said that my Apple account has been limited
so i received this email from Apple, it's said that my Apple account has been limited and frozen.
Dear Client,
This is an automatic message by the system to let you know that you have to confirm your account information within 48 hours. Your account has been frozen temporarily in order to protect it.
The account will continue to be frozen until it is approved and validate your account information. Once you have updated your account records, your information will be confirmed and your account will start to work as normal once again.
This will help protect you in the future. The process does not take more than 3 minutes.
To proceed to confirm your account information please click here and follow the instructions that will be required.
ⓒ 2013 Apple.com All rights reserved.
i clicked the link, but didn't fill the form. is it mean that my CC information is save?
Thank you for your help.yohanawulan,
This is not a valid request.
Ignore it. -
I received an email from apple stating my icloud storage was almost full. I deleted apps and photos and the storage has not changed, so what am I supposed to do?
... I clicked on it (I know I am not supposed to do this - I won't ever do it again) and no window opened up.
You're right - it is never a good idea to click on links sent in an email unless you are absolutely certain they are legitimate, and that is only becoming more difficult as spammers and phishing attempts are getting better every day. Having no association with Verizon is all the more reason to simply delete the thing.
Next, by supplying your email address all you did was confirm to whatever site was sending you this spam that your email address was legitimate. Again, when in doubt just delete the email and forget you ever saw it.
... How can I check to see if my computer has been hacked and how can I protect it further.
The good news is that is highly unlikely. The bad news is that your email address might be used as the "from" address for spam sent to others, and that you are only more likely to get more spam from the phony Verizon site as well as every other potentially malicious operators.
The best advice would be to simply abandon that email address, but if you can live with the previous potential concerns it would be overkill. I would recommend changing your passwords for financial institutions (banks, credit cards and so forth) as well as your email account or accounts. That is simply good practice whether or not you did what you did.
As far as any malware is concerned, again that is unlikely, but make sure you run Software Update to get all Apple's latest updates. -
I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?
Did the email contain your name? Never click on a link in an email like that and do no enter any personal info after clicking in an email.
There have been quite a few people getting these emails. They are a phishing attempt to get your personal info. -
I receive daily emails from the NY Times, which I read from my Ipad. Some of the emails will show all of the stories available, and some will only show a few lines in the body and the rest of the email is blank. Any ideas of what I need to do to fix this?
Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
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How to reset my apple id password if i never received the email from system?
i forget my apple id password and tried to reset it by email, but i never received the email from the system, how can i do??
If you haven't received the email, and you've checked the spam folder on the account (if you have a rescue email address on your iTunes account then you've checked that email account as well ?) and tried requesting the email again, then try contacting Support in your country, they should be able to reset it for you : http://support.apple.com/kb/HT5699
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I received an email from "Apple Alerts" <[email protected]>
Subject: Pending Purchase Notification
Your AppleID was used to buy the "H&C" from the iTunes Store on a Personal Computer or device that had not previously been linked to that AppleID.
This purchase was initiated from the following IP: 217.149.115.181 (Volgograd, Russia).
If you made this buying, you can overlook this email. It was emailed to you just to warn you if you did not make the purchase by your own.
If you did not make the operation, we encourage you to verify your AppleID:
Does anyone know if this is a scam? Sound like a scam to me? Thanks LuIt's not from Apple, it's a phishing attempt to try and get your account and payment details - forward it to Apple : [email protected] , and then delete it.
If anybody else sees this thread and is unsure whether an email is genuine or not :
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
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