I received an email saying that my shipping/billing address has been changed, but I didn't make any changes. I need help

Then it's likely a scam email. Just ignore it and delete it.

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I have had an email saying that my Apple ID password has been reset. This was not by me. Does this mean that someone has accessed my account?

I have received an email saying that my Apple ID has been reset. This wasn't by me!! Does this mean that someone has accessed my account. Tried phoning Apple but they keep sending me emails saying that they have tried but I haven't answered. My number is correct.

Are you sure they say the password has been changed or that *if* you want to change it, then go to a web site and do it there. If the latter, just ignore the email. If the former (and I'm assuming the email is regarding a changed password, but it could mean the security questions have been changed), then using a computer's browser, try logging into icloud.com. If you can do that using the old password, then it's not clear what the email means.

Hi, i lost my phone yesterday night and today i received a email saying that the app find my iPhone was disconnected, one minute later i got a new email saying that my id password was succefull changed and it wasn't me. what can i do?

hi, i lost my phone yesterday night and today i received a email saying that the app "find my iPhone" was disconnected, one minute later i got a new email saying that my apple id password was succefull changed and it wasn't me. what can i do? there is something that i can do to block the phone or try to find it.

Report it to the police. Change all your passwords and cancel you credit cards and other credit accounts.
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

I lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

i lost my iphone a few days ago and i received an email saying that my icloud account was disable from the phone is that possible?

Hi Jorge858,
I'm sorry that you lost your iPhone. The article below will explain what you should do in this situation.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-lb/HT201472
I would suggest you contact the Apple ID Account Security team regarding the email you received and to change the password of your Apple ID account.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT204169
Regards,
Judy

It says that my apple ID verification email has been sent but i haven't gotten it yet. Please help

It says that my apple ID verification email has been sent but i haven't gotten it yet. Please help
not in spam.

The following may help: If you didn't receive your Apple ID verification or reset email - Apple Support

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all. Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac.

I have an external hard drive 1 TB - it says that 559GB has been used , but I can't see any files at all.
Is there a way to recover those files. I have a lot of photos on it. I have an IMac and running MAC OSX versuib 10.7.5 I am new to Mac, so I hope somebody can give me some advice.
Cheers

if it's ntfs microsofts filesystem then you need a windows machine to recover them

My ipod keeps saying that my in-app purchase has been failed:(

I tried to buy fish bucks for the game called tap fish however it keeps saying that my in-app purchase has been failed. try it again.
i tried it again and again but it didn't work :/ i don't know what to do! please help me!
i'm scared that i'm not gonna be able to buy any other paid-apps that i want to purchase.

ohhhhh! i thought i was the only one who is having a problem with it. and actually...i found it out today that they are having some problem with in-app purchases. i saw the message every time when i played tapfish but didn't read it at all and just pushed the x button cuz i thought it was just an ad. haha my bad! thank you for your help though (:

HT5622 Good day to advise you that I forgot security questions, email your questions to re-password security has been compromised by some persons illegitimate since the change

Good day to advise you that I forgot security questions, email your questions to re-password security has been compromised by some persons illegitimate since the change.
<E-mail Edited by Host>

Apple does not respond here. Do not put email addresses in posts here. The world will see it.

My ipad is saying connect to itunes because it has been disabled. but my itunes says i need to unlock it before i cant do anything. i need help.

My ipad is saying connect to itunes because it has been disabled. but my itunes says i need to unlock it before i cant do anything. i need help.

Hi Stephanie,
Welcome to Apple Support Communities.
It sounds like you're going to have to put the iPad in to recovery mode before you can restore it. The article linked below provides more details about the passcode lock and will walk you through putting the process of restoring from recovery mode.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Cheers!
-Jason

HT201320 My email address has been verified, but my icloud account will not complete?

My email address has been verified, but my icloud account will not complete?

I have the exact same problem, I even tried changing the password on my e-mail client. Still no luck. Sometimes it downloads the e-mails perfectly, and others, it keeps asking me for the password.
I've had this problem since I downloaded the last updates to the system about 5 days ago.

HT5622 Why did I receive an email saying that my account was being deleted?

Why did I receive an email saying my Apple ID was being deleted? I made no such request

It sent me here for any questions. It also didn't ask me to log in but rather to reply with my Apple ID in the body of the email to stop the cancellation. Does that sound right?

HT1933 I get emails saying that there is a new show to download, but when I click on download, it doesn't work. How do I fix this?

Long story short. I get emails for my pre-purchased TV shows saying I can download them. I click the button, it downloads into iTunes, and I watch them. Now, this isn't happening. I can purchase and download songs just fine, but when I click on the pre-purchased tv shows, I can't get them to download. Does anyone know how to fix this problem? I'm on a macbook air using iTunes 11.0.2 .

It seems that this is a MAJOR issue with MANY end users experiencing the exact same problem - iTunes 10.5.2.11 Crossfade is completely buggy. Apple, get it together, seriously...your QA department should all be fired for this.
Diego, there are numerous threads replicating your problem.
So far, there are a few work arounds:
https://discussions.apple.com/thread/3408812?start=0&tstart=0
One thing to keep in mind, at least what has worked for me: After you make a change to the crossfade timing, you must close out of iTunes and re-open before the new settings take place.
Crossfade timing = 12 seconds actually equates to about 50 seconds.
Click the slider, then use your arrow key to tick over about 20 times - this should crossfade your songs approximately 6 seconds before ending.
Apply, then close out and re-open iTunes...
Peruse through the link above, there are different approaches. Maybe one will work for you.
<Edited by Host>

My Iphone 4 says that I my apple id has been disabled

Any Ideas how to get it running again?

contact itunes via expresslane.apple.com and choose itunes from the product list and select issue and choose option to contact via chat or email- this will get you to itunes directly. if you are unable to get it resolved that way, you can contact apple support at 1-800-MYAPPLE. do make sure you try contacting itunes first.

HT5262 I am trying to backup my iPhone 4 but iTunes says it is unable to complete backup because the device has been disconnected (but it hasn't). Any suggestions?

I cannot backup my iPhone 4 to iTunes because it says the device has been disconnected during "Step 5" (syncing purchases) but my phone is still connected. iTunes is up to date, I don't want to install iOS 6.0.1 until I backup my phone (when I installed iOS 6, I lost everything and had to restore to previous backup. Would hate to not have a more current backup and lose everything again). I have tried uninstalling and reinstalling iTunes and still the same problem. Please help!

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

HT1933 My new computer has been authorized, but I can't play any of my purchased songs in itunes. What do I do to play, I get an error message that original files cannot be found.

My new HP ENVY 23 TOUCHSMART PC has been authorized for itunes, but I can't play any of my purchased itunes songs. When I try to play a purchased song in my itunes library, I get an error message prompt stating that the song could not be used because the original file could not be found. When I check for available downloads it states that all downloads have been made. Ironically, all my movie purchases play fine, but the songs do not play. What do I have to do to play my purchased songs?

The 'unable to locate' message means that you don't have those music files on that computer, or that they are not where iTunes is expecting them to be. How did you get the entries for those tracks in your new computer's iTunes ?
If you still have your old computer then you can try copying them over again : http://support.apple.com/kb/HT4527
You may also be able to re-download them from the store (checking for available downloads only checks for items that have not yet been downloaded, not for past purchases) via the Purchased link under Quick Links on the right-hand side of the iTunes store home page (re-downloading music isn't possible in all countries). You may need to delete them form your library first (where you are getting the 'unable to locate' message), otherwise iTunes will assume that you still have them somewhere and won't let you re-download them.
Re-downloading : http://support.apple.com/kb/HT2519

I received an email saying that my shipping/billing address has been changed, but I didn't make any changes. I need help

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