I received an error message after trying to update Firefox and can no longer access Firefox. What do I do?
I received a notice to update Firefox, so I did. During installation, I received an error message stating "The procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link and can no longer get into firefox at all. What do I do? I even uninstalled it, restarted my computer, and tried reinstalling it, and it still won't work. I'm also receiving a message that firefox.exe has encountered a problem. Please let me know how to proceed. Thank you.
hi again, mozilla has just released an update to firefox 36.0.1 which should address the problem: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/36.0.1/win32/
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I received an error message when trying to update my iphone, is it ok to uplug the iphone from the computer
Yes.
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I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.
What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694
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I received a notice to download a newer version of itunes. After starting the process of downloading I got an error message which then suggested I try to download itunes again. When I did this it showed the file was already in my system and stopped the download process. Now I can't open my itunes to play my music. What can I do to get it back?
The best discussion of resolving the issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562
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Error message after trying to update itunes 12
error messages appearing when trying to update to itunes 12. dont use the computer much
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I receive an error message when trying to update the Installer
I've uninstalled and reinstalled with no luck: Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer SupportInstaller was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
uninstall and clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then right click the installation file and click 'run as administrator', if you have a win os. -
I tunes failed after trying to burn cd and can no longer play tunes .
i am helping a friend on his dell who has wnidows xp home addition desk top. 1gig ddr he can no longer play music from his i tunes or burn a cd he has static thanks for any help you can give me mike ryan
Problem was resolved by talking to Apple staff by phone.
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Error message when trying to update my world or anyof my applications
I receive an error message when trying to update any of my applications. Example facebook, my world..etc...
Error 40820 try laterHi and Welcome to the Community!
While normally it is much more accurate to search with the accurate and complete error message, including all punctuation and error codes, in your case here is a KB that discusses that error:
KB28188"BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
I receive an error message when trying to link my iMessage account to my Apple ID. My phone syncs fine, just my Macbook doesn't work. Same issue with Facetime.
HI,
In effect this is a DNS block.
You can do it.
You need to be in an Admin Mac User Account that has non blank password.
Go to the Applications/Utilities folder and open Terminal.
You should see your shortname (the one under the Little House icon) followed by the $ symbol
Copy and paste the bold text below into Terminal after the $ symbol.
sudo pico /etc/hosts
This will load the file "hosts" into and editor that works in Terminal.
Use the arrow keys to get to the line with Verisign in it.
Now type the # symbol and it will be added in front of the character that is highlighted.
The # symbol is either Shift +3 or ALT+ 3 depending on your keyboard layout
Now use CTRL and O keys together.
This Saves the changes.
Quit Terminal.
10:02 PM Wednesday; May 1, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I receive an error message when trying to install Adobe Acrobat 6.0 on my new PC that has windows 8.1.
Can someone help me?
thanks!And that message is exactly? I hope you are aware that you are trying to install software from the stoneage and it may simply no longer be compatible...
Mylenium -
I have received an error message when trying to install 13 new apps for Creative Cloud. It reads: "Error There was an error with this action. Try again later. 7b1f5f56-79b3-4a0d-8fd2-137b1a3e6b67" I don't know what to do.
AppTrial1 where are you seeing this error exactly? For information on how to install the Adobe Creative applications included with the Creative Cloud please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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I received this error message when trying to use my time capsule. Macbook Air.sparsebundle already is use. What does this mean?
First, restart the MacBook Air and the Time Capsule. In most of the cases, this solves the problem.
If not, see > http://pondini.org/TM/C12.html -
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
I am receiving this error message when trying to export pictures: 'Unable to Export": An internal error has occured: Win32 API error 2 ( "The system cannot find the file specified.") when calling ShellExecuteExW from AgWorkspace.shellExecute.// I have a HP ENVY Phoenix, fully loaded, 1 1/2 years old.
Nevermind I fixed it. Thank you.
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