I received an error message "Sync encountered an error while synchronising. Unknown error"

Actually sinchronisation is working and have no problem with data...but dont understand this error mesage...Regards, Boris Loukanov

See this article: [[Firefox Sync is not working]]

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I am receiving the following message "Sync encountered an error while connecting: Server incorrectly configured. Please try again." How can I resolve this?

Sync last worked successfully Friday 6/10/11 @ 13:46 just before I left work. Shut computer down. Monday, started computer, and tried to sync and received error. No changes have been made to system.
Win 7
Firefox 4.0.1
Extensions;
Adblock plus 1.3.8
Java console 6.0.24
Symantec IPS 2.0
How can I remedy this issue?

This hasn't fixed itself over here. Should I post a sync log or start a new thread?

Adobe Presenter - All I receive is a message "application encountered an internal error"

Adobe Presenter - All I receive is a message "application encountered an internal error". Has anyone any idea how to get this piece of software to work? I've unistalled and reinstalled and switched the PC on/off all in various combinations without success. If someone could help that would be good.

Hi,
Please make sure you have the right version of Presenter installed on your system.
If the Microsoft office installed is 32 bit, presenter version needs to be 32 bit.
If the Microsoft office installed is 64 bit, presenter version needs to be 64 bit.
Could you please check if the problem is because of the wrong version.
Thanks,
Alpi Agarwal
Adobe Presenter EngineeringTeam

I keep getting this message "Sync encountered an error while connecting: Failed to connect to the server. Please try again" What's the problem in English

I keep getting this message "Sync encountered an error while connecting: Failed to connect to the server. Please try again" What's the problem in English

Hi,
Sometimes the server is not available and you can get an error like this one. Usually it works if you try to sync later. If this doesn't work, take a look to [https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/ this post] to learn how to report a bug.
Let me know if this is helpful.

Getting error message " Sync encountered an error while connecting. Missing account name. please try again.

When trying sync I am getting error message " Sync encountered an error while connecting, Missing account name. Please try again"

See [[forums/contributors/707663]]

I keep getting the following error message: Sync encountered an error whole connecting: Server incorectly configured. Please try again. What does this mean?

I keep getting the following error message:
Sync encountered an error while connecting: Server incorectly configures. Please try again.
What is this?

Hi!
The sync infrastructure is having some issues and we are working to fix them as soon as possible.
Check this site for the latest updates: https://services.mozilla.com/status

Sync encountered an error while synchronising: Unknown error

I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit.
I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop.
For about the last week or so, the following error message keeps popping up at the foot of the screen:
"Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button.
I can't think of anything that I've done (installing extensions, etc.) to cause this to happen.
Any ideas, anyone? All help appreciated.

Go to [https://account.services.mozilla.com/ your sync account], log in, and click clear your sync data.
Then click the Sync now button on the error message.
The error went away for me.

Received an error message "sync encountered an error while syncing: Unknown error"

For 2 days now, I have received a message at the bottom of my browser stating "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." I have tried to change my sync settings but that has not worked. I would appreciate assistance with this issue. Thank you.

See this article: [[Firefox Sync is not working]]

Error Message: Sync encountered an error while connecting: Failed to connect to the service. Please try again? What do I do? (Help?) I only have one laptop with FF it. Thank you!

Thanks for any help you can give me.
Richard

1300801876905 Service.Main INFO Sync completed successfully at 2011-03-22 10:51:16 after 18.53 secs.
1300802704912 Engine.Forms WARN GUID query returned undefined; turn on Trace logging for details.
1300802704912 Tracker.Forms WARN Attempted to add undefined ID to tracker
1300803836316 Service.Main DEBUG Clearing sync triggers.

Sync worked fine until yesterday. Now i get a message "Sync encountered an error while syncing. Server incorrectly configured. Sync will automatically retry

I have not changed any settings and have no idea why sync suddenly stopped working. I am logged in and have the new version of sync.

Try to clear the mozilla.com cookies.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
Do not click the Reset button on the Safe mode start window or otherwise make changes.
https://support.mozilla.org/kb/Safe+Mode
You can also try to unlink the current device and try to run the set up again or delete the current Sync account and start anew.
Tools > Options > Sync > Unlink This Device
https://services.mozilla.com/ Firefox Sync » Home
https://account.services.mozilla.com/

Sync encountered an error while syncing. Unknow error

I keep on getting the following error message: "Sync encountered an error while syncing. Unknown error. Sync will automatically retry this action." Also, at this time, my bookmarks are useless: I lost all my bookmarks and I cannot add any new ones.

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
You can check for problems with the places.sqlite database file in the Firefox Profile Folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Sync encountered an unknown error - incessantly!

Firefox version 33.1.1
Windows 7 Ultimate
I keep getting this message:
Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action. [Sync Now]
If I click that button, the error message goes away for all of 1 second and comes right back. Forever.
All google searches have come up dead so far or ended in some joker with suggestions that go along the lines of "disable Sync". I'm sorry but please don't suggest that crap here. If your car broke down would you like it if your mechanic told you to just walk instead?

The log that you posted has these entries:
<pre><nowiki>1416041419460 Sync.Engine.History DEBUG First sync, uploading all items
1416041419556 Sync.Status DEBUG Status for engine history: error.engine.reason.unknown_fail
1416041419556 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial
1416041419556 Sync.ErrorHandler DEBUG history failed: database disk image is malformed No traceback </nowiki></pre>

I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (what does this mean?)

I recently updated my iTunes to the most recent version and I am receiving an error message when starting up iTunes: iTunes was unable to load data class information from sync services. Reconnect or try again later. (Does anyone know what this means and if it is going to cause me issues?)

http://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem"

I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."

Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.

New PC with Windows 8.1 trying to sync phone but receive following error message and don't know how to fix: iPhone cannot be synced. You do not have enough access privileges for this operation.

In downloading iTunes onto my PC (Dell XPS 8700) with Windows 8.1 trying to sync my iPhone but receive keep receiving following error message and I just don't know how to fix: iPhone cannot be synced. You do not have enough access privileges for this operation.
I would greatly appreciate help with this matter.

See if the user tip helps: https://discussions.apple.com/docs/DOC-6562

I received an error message "Sync encountered an error while synchronising. Unknown error"

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