I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all photos. And I cannot find them anywhere.

I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all 129 photos of my graduation and friends from the past two days. And I cannot find them anywhere, photo stream, ICloud, nothing. Where can I get back my memories?

Were the photos taken by your new iPhone? If so, did you not import them off your phone to your computer (as you would any other digital camera) before the restore? If not, restoring wiped the data off the phone and your pictures are gone.
Sounds like a good time to (re)read the User Guide.

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I transferred photos to my computer by cutting and pasting. I have some on my phone that I didn't cut and paste. Now they are can and I cannot find them anywhere on phone or computer

I transferred photos to my computer by cutting and pasting. I have some on my phone that I didn't cut and paste. Now they are gone and and I cannot find them anywhere on phone or computer. Are they lost forever. I have done no back-up recently or icloud. My daughters 8th grade graduation was on it. I am devastated.

A lot of I should haves. I had too many photos and while at work I opened up the 4 folders inside of the DCIM folder on my phone. I didn't think it would be a big deal to just cut the photos and paste on my computer as I have done this before. i moved one folder that had 803 pictures in it and all was fine. I ran out of time and unplugged phone and went home. When I got to work this morning I was looking at my phone and realized I only had 34 pictures. I knew there should have been 400+ there and they are gone. Don't know what happened and if they were deleted off phone or computer I cannot see them anywhere. I didn't back up (I know mistake) Lessoned learned I just hope there is something i can do!

I downloaded (11) ringtones yesterday on my iPad using a gift card and I cannot find them anywhere.

I downloaded (11) ringtones from iTunes yesterday from my iPad and cannot find them anywhere. I even assigned each ringtone to an individual in my contact file. When I sign into iTunes on my PC, it shows that I used all but .81 of my gift card that I used to purchase the ringtones, but under the "Purchased" tab, It's not showing anything. It's also not showing anything purchased in my "Library".

Try restarting the iPad (the red "swipe to power off", then power back on). That may get the movie to appear in the Videos app. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

When using Time Machine in Mac Mail, everything works fine but restored files do not appear in MM - On My Mac, and I cannot find them anywhere. Thanks

Time Machine Problem: Mac Mail. Cannot Find Restored Files in Mac Sidebar where they are supposed to go.
I am using Mountain Lion on my MacBook. I have successfully used Time Machine in the past, but I have incurred the following problem that I am requesting help on.
I am attempting to recover Sent and Inbox Mac Mail sent. I go through all the steps properly and locating what I want to recover, and after hitting Restore everything seems to be working and I get a message "Restoring 207 files". The guides say that then I am supposed to find the files in Mac Mail sidebar under ON MY MAC. But they are not there nor anywhere else I have looked. In other words, everything appears to be working fine except I cannot find the restored files.
Thank you for you help.
Jerry

Although you can restore messages from a Time Machine snapshot within the Mail application, it generally won't work with messages that were saved by an older version of Mail. In that case, you have to use an alternative method.
Triple-click the line below to select it:
~/Library/Mail/V2
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Inside that folder are subfolders representing your Mail accounts. The names refer to the email addresses you use. Decide which ones you want to restore messages from.
Enter Time Machine and scroll back to the snapshot you want. Select the account folders you want and then selectRestore ... to... from the action menu (gear icon) in the toolbar of the snapshot window. Restore the folders to the Desktop, not to their original location.
From the Mail menu bar, select
File ▹ Import Mailboxes...
Import from the mailboxes in the folders you restored to the Desktop. The imported messages will appear in a new mailbox. Move the ones you want to keep wherever you like and delete the rest. Then delete the folders on the Desktop.

I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

HT1386 After I synced my iphone with itunes, all my contacts disappeared, and I cannot find them. Need help!!

After I synced my iphone with itunes, all my contacts disappeared, and I cannot find them.

You don't.
You synced your iPhone with iTunes for the first time after how long?
And this didn't happen by syncing only. This means you transferred the backup for another iPhone or you restored the iPhone with iTunes. It is not possible for everything to be lost by syncing alone. All iTunes content on your iPhone can be lost but not any photos in the Camera Roll and the same for contacts unless you synced contacts with an empty address book application on your computer.

When I open up my emails and close them, they disappear and I cannot find them. Where are they going? Is there a setting that I have to change?

Once I open up my emails they disappear and I cannot find them anymore. Is there a setting that I need to change to stop this from happening?

Are you tapping any of the icons at the of the Mail app after opening them, or do they disappear without you doing anything ? And if you have more than one account on the iPad, does it happen on your other accounts as well ?

In I tunes I cant down load a CD. I get the message "The file couldn't be convereted. You don't have write access for you ITunes media folder or a folder with in it. To change permissions, ... When I do this it still dosen't work

In I tunes I can't down load a CD. I get the message "The file couldn't be convereted. You don't have write access for you ITunes media folder or a folder with in it. To change permissions, ... When I do this it still dosen't work.

Thanks C F McBlob but I recursively changed the permissions of my Music directory meaning every file and directory beneath it, as well as the directory itself, had the write permissions added.
I used "chmod -R u+w ./Music" and chmod -R g+w ./Music" to do it.
Alas, no cigar. :-(

HT1725 I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

I tried to download two movies on Christmas and I cannot find them in my movie section on Itunes

If they were rentals, it's doubtful they are still available.
iTunes Store: Movie rental frequently asked questions (FAQ)

I rented Hotel Transylvania from iTunes two days ago to watch tonight on Apple TV. I get an error message about not available in U.S. and it won't play. What gives?

I rented Hotel Transylvania from iTunes two days ago to watch tonight on Apple TV. I get an error message about not available in U.S. and it won't play. What gives?

you may have inadvertantly purchased it from a non us itunes store section of itunes. go to expresslane.apple.com to get a refund and if you want to rent it again, on your computer itunes screen, scroll all the way to the bottom, and make sure the country indicator at the bottom right has the usa flag

I have imported all photos and videos from my iPhone 5S into Aperture ver.3.4.5 and now cannot find them. I thought I could open a panel showing all imports and merely list them chronologically, but I don't see how to do this.

I have imported all photos and videos from my iPhone 5S into Aperture ver.3.4.5 and now cannot find them. I thought I could open a panel showing all imports and merely list them chronologically, but I don't see how to do this. There are over 1800 photos and about 100 videos, any help to locate where they've gone would be appreciated.

Try to search with a Smart Album for photos and videos taken with an iPhone:
File > New > Smart Album:
Add an EXIF rule fro the "Add Rule" drop down menu: EXIF
and set it to "Camera Model includes iPhone".
Set the scope of the search to "Library"
If there are any iPhone images or videos in your library at all, this search should find them. Then ctrl-click any of the items and select "Show in Project" from the contextual menu.
Generally, Aperture should be showing your last import in the "Last Import" smart album in the "recent" section". And the "projects" view can be sorted by date, so you should see your recent imports.
You may want to check all search fields, if searches are active.

I'm downloading Season 3 of Scandal. First two episodes have finished downloading. I cannot find them anywhere!!! Where can I find them so I can start watching? Please help!! .

I'm downloading Season 3 of Scandal on iTunes. First two episodes have finished downloading. I cannot find them anywhere!!! Where can I find them so I can start watching? Please help!!

Have you looked in the Videos app? Under the section TV shows (bottom middle button on the tabs)

I purchased two days ago the conversion utility from pdf to Word. I can't use it and need a refund. My files consist of very unusual font symbols and the conversion doesn't work correctly.

I NEED A REFUND for the conversion utility that purchased two days ago.l It is because my files consist almost completely of unusual font symbols that I cannot get into the right place on my current computer. I will have to do the conversion manually. It is not Adobe's fault. How do I obtain a refund?

The subscription has been canceled & refunded. You will get the money within 4 to 5 days. The case # assigned to it is 213516635.
Please feel free to contact in case of any issue.
Regards
Rajshree

Getting new iPhone 6 currently using iPhone 5s. Question, is it best to set it up as a new phone or, restore a backup from my 5s. I have all my stuff in the cloud and my music is all on iTunes match.

question, is it best to restore a backup from my 5s or, set up as a new phone. I have all my stuff in the cloud and also subscribe to iTunes match.

I have to agree with Alfred above. I had an iPhone 4 and set up my 6 as a new one. I did it in steps, getting the basic stuff like email and iCloud set up first, then adding apps, and finally loading all of my music. I feel it was worth the investment in time as I did not end up not migrating quite a few apps from the 4 to the 6.
Thinking about it, I'm not sure I could have done it from a backup since the 4 wasn't running (and can't run) iOS 8. In any case, it was never on my radar.

I have deleted photos from my i phone 4 but when i sync the phone they reappear in my How do i delete these permenantly. I cannot see them anywhere backed up to the computer.

Hello
I have deleted photos from my i phone 4 but when i sync the phone they reappear on my camear roll. How do i delete them permenantly? I cannot see them backed up onthe computer anywhere.

iPhone's Photos app > Photo Stream > select photos and tap the trashcan.

I received an Iphone 5 as a gift two days ago. The first thing I did was set up ICloud for photos. Itunes would not allow me to add songs to my new phone without restoring it, yet when I did this, it deleted all photos. And I cannot find them anywhere.

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