I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them
The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs. So at present I have no music on ipod except the 5 ghost songs. Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years. Any help would be great.
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Similar Messages
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I have songs on my ipod that won't play, how do I delete them?
I recently upgraded my ipod touch to IOS 5 and since it wiped my music clean I tried to first restore my purchases, but when I did all of them wouldn't play and when I plugged my ipod into the computer it shows that my music playlist is clear. So my question is, how do i delete these songs?
-Any imput at all would be great, thxTo remove the songs from your iPod, swipe your finger across the song and hit delete, just like deleting an e-mail in Mail.
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I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.
What model iPad?
What model computer and OS version>
AirDrop requires:
What you need
To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
iPhone 5 or later
iPad (4th generation or later)
iPad mini
iPod touch (5th generation)
You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
Learn more about using AirDrop to share with people using a Mac with Yosemite.
Use AirDrop to wirelessly share content - Apple Support
System Requirements
To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
your iOS device needs to include a lightning connector
your iOS device needs iOS 7 or later installed
your Mac needs to be a 2012 or later model with OS X Yosemite installed
Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
MacBook Pro (Late 2008 or newer)*
MacBook Air (Late 2010 or newer)
MacBook (Late 2008 or newer)*
iMac (Early 2009 or newer)
Mac Mini (Mid 2010 or newer)
Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
*The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop -
i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!
Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen. Connect the iPod to iTunes and you should be good to go.
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I'm using a macbook pro, running snow leopard. Yesterday I got around to emptying my trash for the first time in quite awhile and was surprised by how much there seemed to be in there. Immediately after a question mark symbol appeared on all my hard disk folders. If I click on these question marks I get a message saying ' the item can't be found'.
mpagan47 wrote: a question mark symbol appeared on all my hard disk folders.
Not sure where these hard disk folders are located that you are referring to? Finder, Finder tool bar, Finder side bar, Desktop, Dock?
More then likely they are an alias that not longer point to the orginals, thus the question mark.
I would reboot. Delete icons if an alias and just recreate by dragging from the source. Try right click (control) click to remove. -
I downloaded a song on iTunes, it won't play (it's name is grey), it shows up in purchased and says "play", but it won't play, I can't delete it, and I can't re-download it.....this is confusing please help!!
Hello CTGame,
Welcome to Apple Support Communities.
It sounds like there’s a grayed out song in your iTunes library that can’t be played or downloaded again like other past purchases. Try taking a look at the article linked below and verify the computer is authorized to play that content.
How to troubleshoot iTunes Match - Apple Support
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
Locate and select the song in your iTunes library.
Choose File > Get Info.
In the Summary tab, locate the Account Name field in the right column. Write it down.
Click OK.
Choose Store > Authorize this Computer.
Type in the account name from the Summary field and enter its password. Click Authorize.
Choose Store > Update iTunes Match.
So long,
-Jason -
Can you trade in your ipod touch 5th gen for a ipod touch 6th gen
I can't wait for the iPod 6 to come out, and I am wondering if you're able to trade in your 5th gen for the 6th gen? I've only had my iPod Touch 5g for a year and there are little to no scratches. How much of credit would I get for it? Also, I still have all of the original packaging.
Since there is no iPod touch 6th generation no one can answer that. At this time, the only credit you can get from Apple is 10% off a new iPod if you recycle your current iPod.
-
I received an iPod touch 5th for my birthday. I currently share an iTunes account with my sister. My parents want us to have separate account now that my sister is in college. How do I get my stuff from old iTunes to new account without deleting anything , and ending up keeping old account for her and open new account for me to use with my new touch and my ipad2???
Apple ID purchases/information/downloaded apps/date etc Can Not be transfered to other Apple ID
Whatever was originaly done on the main Apple ID stays on that Apple iD -
The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
Apple Retail Store - Genius Bar -
I bought music from itunes and synced my iphone5 to get the music on it. The problem i am having is that 2 versions of the song appear on my iphone -- one light gray 'fake' version which doesnt play when i click on it and another real version. can anyone help why this is happening? and how i can delete the 'fake' version from my iphone?
If that's the best you can do why don't you get on another forum?
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I have heard the otterbox defender case is great, but many have told me that it is hard to remove for charging. Any suggestions?
The Griffin Survivor is a military-grade case that I use. It's $40 and I purchased it at Best Buy. It has a rubber piece that covers the charging port, but can be easily removed for charging while still in the case. The only downside of the case is because of the added girth, it makes the iPod unusable with iHomes or other docks unless you take it out of the case.
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Please Help guyz.
how will i restore my ipod??? the update wont work, i tried it many time after downloading nothings happen, is it because my ipod was jailbroken?? should i go to mac center?? coz my ipod have warranty!!
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I can't open one Quick Time movie file. It says: Quick time player can't open (names file) because the movie's file format isn't recognized. Only happens on this one file. All the others of a two hour shoot are fine.
Any ideas what's happened and is there some way to open that file and retrieve what's on it?Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean -
Ipod touch 5th gen will not play songs correctly
So I got a new ipod touch 5th gen for christmas. When I put songs into a playlist and play them they dont always play in the correct order, or sometimes they dont play at all. I had no problems with it the first week I had it but then all of a sudden it didnt play the music correctly. It will skip one song and then play another song a second time in place of it. Then sometimes it will randomly skip the last bit of a song and go to a different one but when I go in and look at the songs being played it says its still playing the song that it decided to skip. It also will play the songs in a different order than what I put them in along with the previous problems listed ocurring. Please let me know if theres anything I can do to fix this or if I should send it in to apple or maybe even take it back and exchange it for a different one. Thanks in advance for any help or suggestions!!!
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod touch 5th Gen Microphone Dead?
Hello,
We bought our 7-year old son a (PRODUCT) RED iPod touch, 5th gen for Christmas. About a week or two ago, the microphone quit picking up audio. So now he can't voice-to-text, use FaceTime or Siri or record audio in videos. I've checked and there's nowhere in iOS where you can mute the mic - that I know of anyway. He's been super careful with it and says he hasn't spilled any liquids in it or anything. When we plug in the earphones that have the volume +/- controls and mic on them, the device will pick up audio through that mic as it overrides the built-in mic. So thats proof there's something wrong with the built-in mic.
So Anyone else had this happen? If so did you find a way to fix it or did it have to be sent in for repair?- Make sure the mic hole it clear and unobstructed. It is the hole on the back by the camera lens
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a hardware problem.
Apple Retail Store - Genius Bar
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