I received Elements 13 (disc install, not download) as a gift but do not have disc drive on my HP Ultrabook. Am I able to redeem this for a downloadable version?
I received Photoshop Elements 13 (disc install version, not download install version) as a gift, but do not have a disc drive on my HP Ultrabook. After entering redemption code to obtain the serial number I expected (apparently naively) to have the ability to choose a downloadable version of the product to begin installation. Does anyone know if there is a way to redeem this for a downloadable version?
the program is free. the serial number to activate is what costs money (and is what you hopefully received in that gift).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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I'm a user like yourself and aside from pointing you to Help docs, I have no authority to fix activation issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Find your serial number quickly
Best of luck, whatever you do.
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Downloads available:
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