I received what appears to be a security phishing email

I got an email requesting security information. It says it's from Mozilla, but the email address doesn't look right. Here it is: [email protected] . The "awesomeness" portion made me curious.

Read http://support.apple.com/kb/HT4933?viewlocale=en_US&locale=en_US
Allan

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Hi ive received what i think may be a phishing email can anybody help?

hi ive received what i think may be a phishing email can anybody help?

this is a copy of the e-mail i received is there someone i can report it to if it isnt legitimate
thanks for any help
From: "Apple Store" <[email protected]>
Date: 6 January 2014 04:15:58 GMT
To: Recipients <[email protected]>
Subject: Important
Dear Customer apple.
We have recently determined that different computers connect to your apple account, Password and multiple failures were present before the login.
We now need to confirm again the apple of your account information.
If it does not activate within 48 hours, we will be forced to suspend your account indefinitely, because it can be used in a fraudulent purposes.
Thank you for your understanding in this way.
To confirm your account online:
>>> Click here<<<

I received what appears to be a phony invoice from someone representing themselves as the Apple store. How can I email this to Apple? Thanks.

I received what appears to be a phony invoice from the Apple store. Where can I forward this phony email to?
Thanks
Tompdev

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

I received what appears to be a bogus email, does apple have a report fake emails link?

Does Apple want bogus emails forwarded to them so they can go after the senders?

Read http://support.apple.com/kb/HT4933?viewlocale=en_US&locale=en_US
Allan

HT3965 I got what appears to be a reconditioned (pre-owned) iPod Touch 4 for Christmas. How can I change the Apple ID on tis device so I can use it with my iTunes Acct and Wi-Fi network? Thanks.

I received what appears to be a reconditioned iPod Touch 4th for Christmas. How do I change the Apple ID on the device to my ID so I can use my iTunes account? Thanks for any help/

It would probably be best to attach the iPod to a computer and restore it. This way you'll know it's wiped clean. Then, when you start up the iPod it will ask you for your Apple ID.

I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security?

I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security? I have no anti-virus software.

Evelyn, there is nothing that can prevent you or anyone from falling victim to those attempts to defraud you – other than you.
"Phishing" scams are the most common way of getting people to voluntarily supply information that should be kept as secure as any other personal possession. "Anti-virus" solutions can't possibly prevent that sort of fraud, and if anything can only lull you into falsely believing you're being protected from threats, be they real or perceived.
Do you have any further advice so that I don't fear my Mac?
There is no reason to fear your Mac; it's a tool to be used for your sole benefit. Like any tool though, it can be misused. If there is any explanation for fear, it's a lack of education. Knowledge conquers fear and renders it inert. Learn what real threats actually exist, how to defend yourself from them, and how to distinguish them from those propagated by fear mongering psychopaths that justify their existence by keeping others misinformed. There are an abundance of the latter.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it. The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my

I have Adobe Reader X loaded on my computer. Adobe sends me automatic updates periodically. I have been told that some hackers have been sending what appears to be an Adobe update and when I select run it will load malicious software or spyware onto my computer. How would I recognize this attempt and how can I prevent it? I also have Norton protection loaded on my computer (via Comcast). I am not sure if Norton can protect me if I select run. Do you have any suggestions?

Hi peterc,
By default, Reader updates occur automatically via the Reader app itself, and this is the most secure way to receive updates. While you can choose to update manually (by choosing Help > Check for Updates), you may not always get critical updates as they're released. See Automatic updates | Acrobat, Reader. If you receive an email about needing to update Reader, you should ignore it, as that is where the malicious updates can come from. Just make sure you're letting the updates happen from within Reader, either automatically or manually.
Best,
Sara

I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

I know this has been solved as you reported, but I think you need to check with your e-mail provider. Did you also get this same e-mail on your computer? If you use the same ID for e-mail on computer and ipad, it should have appeared on both. It's very common spam. Check your computer to see if on it, the e-mail is in spam, or, if you deleted it on your ipad, check your recently deleted e-mails.
You might want to consider changing your password, though people sending spam, don't need it. My e-mail provider had me change my password, not because I was getting spam, but unknown to me, I was sending it! (You'll still get some spam, though.) It's when you learn that you're unknowingly sending spam...that you must change your password.
Hope this helps.
(Ss I was sending this, I just got an e-mail notification from the Nigerian... it got to my e-mail instead of going to spam.)

I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

I forgot my Security Question and Security Info email. How can I reset my Secret Question or how can I find what was my Security Info email is?

You won't be able to view and/or change your rescue email address until you can answer your security question(s). If you only have one security question then you should be able to reset it according to http://support.apple.com/kb/HT6170 :
Reset your security questions
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in.
Select “Password and Security” on the left side of the page.
If you have only one security question, you can change the question and answer now.
If you have more than one security question:
Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email ?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
If you have more than one question then as you can't remember your rescue email address then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

I bought (used) a hp mini 110-1000 netbook that at the time had what appeared to be windows 7 starte

I bought (used) a hp mini 110-1000 netbook that at the time had what appeared to be windows 7 starter on the machine. After booting into windows, it displayed the blue screen of death. I didn't locate a recovery partition or was able to access windows system restore, so I ordered a windows starter usb system recovery and received it today. After trying unsuccessfully to reinstall windows I am at a loss. It gets about a third of the way installing the software on the system and then it says it failed. I ordered by both the model number (110-3000 , or product wy699av) and serial number {Removed for privacy}. I am at a loss as to what to do, as I have bought a usb recovery media and it won't continue the install. Nowhere on the netbook is a sticker declaring the os or the model number so i researched by the other model #'s i found listed..Please help, and thanks.

I dont know how they had windows starter on this unit, but the sticker is for xp. Guess I bought a recovery usb stick that is usless to me, and now I'm stuck with it. I also checked the bios and it said it had a non vista os, after I found out how to get into it. I still don't understand how I was able to order the win 7 starter recovery usb, even after I input the serial number into the form. I would have thought it wouldn't allow me to order an incorrect os.

Lost my ability to control what appears on the menu bar

When I upgraded from 10.8 to 10.8.2, I lost my ability to control what appears in the menu bar at the top of the screen.
For example, Time Machine no longer shows there. When I open the system preferences and check the box that says "Show Time Machine in menu bar", the check mark appears briefly, then disappears. It will disappear as many times as I check it. I tried reinstalling Mountain Lion. When system 10.8 was installed, the menu bar worked. When I repeated the upgrade to 10.8.2, it quit working again.
Any ideas?
Thanks in advance.....
John

Only the song/album/artist info is displayed on the "now playing" screen.
As for lyrics, play any song to which you've added lyrics. Then press the centre button repeatedly until the lyrics appear.

I have what appears to be a virus on my Mac namely MAL/FAK AV-OQ how can I remove it? I have only discovered after running SOPHOS anti virus software???

I have what appears to be a virus on my mac namely MAL/FAK AV-OQ I only discovered it after installing SOPHOS anti virus software.
I cannot remove it automatically with this software it says it has to be done manually.
Where do I start???
Help req'd urgently

That is Windows malware, and cannot affect your Mac. See:
http://www.sophos.com/en-us/threat-center/threat-analyses/viruses-and-spyware/Ma l~FakeAV-OQ.aspx
It may be attached to an e-mail message or could be something that was copied over from a Windows machine via flash drive or something similar. If it is attached to an e-mail message, simply delete the e-mail. (Do not let Sophos, or any other anti-virus software, quarantine the message or attachment! That can corrupt the mailbox that the message resides in.) If it isn't an e-mail message, you can let Sophos quarantine and delete the file or you can delete it yourself.

HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

settings - app/iTunes store - sign out and sign back in with your new id.
Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
You can't merge apple id.

HT5312 what if ive forgotten my security questions, but the email to see the answers to these is no longer able to use

what if ive forgotten my security questions, but the email to see the answers is no longer available

contact AppleCare

Iphone ios5..I upgraded to ios5 on my iphone 4 and in the demo video on the Apple website it shows a cute animation screen with the user dragging what appears to be balloons on a string how do you access this screen?

iphone ios5..I upgraded to ios5 on my iphone 4 and in the demo video on the Apple website it shows a cute animation screen with the user dragging what appears to be balloons on a string how do you access this screen?
Not sure if this is a game or app or not...it shows nothing about it and explains nothing about it...but it is there on the demo video on the apple website for the add to upgrade to ios 5...it shows the user dragging threads and the little icon monster at the bottom of the screen catches them

Yea thats a game called "Cut the Rope" and it can be found in the App Store for $0.99 or you can buy the Lite version for free.

I received what appears to be a security phishing email

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