I recently bought a mac book air (mid 2013) and the power adapter that came with it does not fit into the port.

The port has a small silver knob next to the pins that is preventing the adapter from connecting. I've never seen a port that looks like this and the tech specs say that the port should be a magsafe 2. Has anyone seen anything like this before? I've included a picture

You can return a new Mac within 14 days of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.

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Mac Book Air (mid 2013 thunderbolt) to a 30 inch 2560x1600

Can i connect a Mac Book Air (mid 2013 thunderbolt) to a 30 inch 2560x1600 display? with the Mini DisplayPort to Dual-Link DVI Adapter
or is it simpler than that? as the monitor has dual link DVI & HDMI 1.4

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Can't search other devices using AirDrop between between Macbook Pro Mid 2012 and Mac Book Air mid 2013 using both Yosemite...
And trying with MBP late 2011 can't connect either

Hey aniMix,
Thanks for the question. I understand that you are experiencing issues with AirDrop. The following resource provides some troubleshooting information which may be helpful:
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices
http://support.apple.com/kb/HT6510
Thanks,
Matt M.

I recently bought a mac book pro sept 2011 and i don't know how to reset my ichat pls help am new to the mac n i feel lost

i recently bought my mac book pro this month and iam stuck with ichat i want to reset it and i dont know how to
pls help me am new to mac

HI,
Welcome to the  Support Communities
It really depends on what you have done so far.
The Simplest is to open iChat go the word iChat in the Menu Bar (Drop Down Menu)
Select Preferences.
In there select Accounts.
Highlight any account in the list you no longer want (you can't delete the Bonjour one)
Once highlighted press the minus button at the bottom of the list.
6:24 PM Monday; September 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I recently bought a Macbook Air and a Thunderbolt Display and the laptop's power is supposed to come from the display, but the power cable on the display does not fit into the Macbook Air.

I recently bought a 11" Macbook Air and a 27" Thunderbolt Display.The laptop's power is supposed to come from the display when connected, but the power cable on the display does not fit into the Macbook Air.

If your MBair is a 2012 model, it has a Magsafe 2 power connection. The monitor probably has the old magsafe connection. If this is the case, you need this adapter.
http://store.apple.com/us/product/MD504ZM/A?fnode=5a

Can you connect via thunderbolt a mac book air 13" (2013) and a imac 21" (2013) together, using the iMac 21" as a 2nd screen

Can you connect via thunderbolt a mac book air 13" (2013) and a imac 21" (2013) together, using the iMac 21" as a 2nd screen

Welcome to Apple Support Communities
Of course. As both have Thunderbolt, it's as simple as buying a Thunderbolt cable, connect them and press Command and F2 keys on the iMac, so the iMac will be used as an external display for the MacBook Air. If you want more information, see > http://support.apple.com/kb/PH11302

The HDMI adapter that came with New mac mini, would fit on the connection coming from my old mini. My monitor has receptor same as the end of the adapter.

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I found out that I have 2 female ends, my question is where can I find the adapter with 2 male connectors? and what about power supply to monitor?

Mac book air mid 2013, warms to approx 65 degrees when in sleep mode for 2 to 3 hrs?

Hello,
I have recently noticed that my macbook air mid 2013 warms up to approx 65 degs when in sleep mode for 2 hours or when I am doing my normal work. I am running Mevricks and I also use a moshi key board cover. Is it a cause of concern??

The keys without covers already transfer to a small degree finger oil to the LCD screen of the Air, even the thinnest keyboard covers place pressure on the LCD, however normally this would have no bearing unless stowed away in a pack with pressure, nevertheless causing dirt and oils is increased with covers to transfer more to the LCD, ....Macbook Air as well.
Beware of keyboard covers and using same
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Screen covers protect against nothing and place an unwanted layer between the LCD and viewing, additionally if you dont touch same or dont have any pets that might claw at the screen there is no logical reason to have a screen shield.
dust will accumulate regardless. Realistically what are you trying to protect the screen from. The back is solid aluminum alloy, the front LCD viewing screen should never be intentionally touched.
outside of a sneeze or some debris which an extremely lightly damp cloth can remove, all else is dust. ...
Use a soft paintbrush or makeup brush for cleaning
One very useful tool for cleaning dust from the LCD screen, the hinge area of your notebook and around the keyboard, is a very soft inexpensive small paintbrush or a makeup brush. The less you wipe your LCD screen with anything like a cloth, the better. This small brush is very handy, quick, and ideal for removing dust from around and on your notebook.
Small soft makeup brush or paintbrush for removing dust from the keyboard, hinge, and LCD display

HT6023 I am not able to see Inspect and other tabs. I have recently bought my Mac Book Air and updated it to OS X Mavericks and have latest iMovie 10.0.1.

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I have bought an Iphone 4 16g but the Tmobile Sim card which fitted my IPhone 3 does not fit into the IPhone 4

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Regards.

I recently received a mac book air 11 inch for christmas ... i beliehve it was bought in the states from my father i was unaware of the specs until i opened and read it... and i was wondering if i can still do the upgrade to 8gb ram and bigger flash drive

i recently received a mac book air 11 inch for christmas ... i beliehve it was bought in the states from my father i was unaware of the specs until i opened and read it... and i was wondering if i can still do the upgrade to 8gb ram and bigger flash drive.. is this possible and for how much? its only a week old.

Your 14 days are up, however you could take your case to Apple Inc. regarding same,
however those are the stipulations.
RAM cannot be upgraded however, period, its permanent on the logic board after mfg.
As for the SSD (solid state drive), upgrading same is a bad premise 9 times out of 10.
No notebooks is a mass storage device, and you need an external HD for data redundancy and backups regardless.
data that is static on your SSD and not used very often has no logical reason to be ON the notebooks, and best saved on a superslim external HD ($60)
SSD are very expensive, even a small one, HD are cheap as dirt and users are recommended to have one regardless for many good reasons.

Installing windows 8.1 onto Mac Book Air (mid 2012)

Hi, trying to install Windows 8.1 on my Mac Book Air (mid 2012) when using early stages of bootcamp assistant i get the error message"Your bootable USB drive could not be created. An error occurred while copying the windows instalation files" Help?!

1. What type of USB drive is it? USB2 or USB3?
2. If you are using a Windows ISO please verify that it is valid and not corrupted.

Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. HELP!!

Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.

Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
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I receive a mail with this promotion: Pick up a Mac or the new iPad by 9/21. Get a gift card for apps.. But I recently bought a Mac Book Pro in a Chicago store, and I do not get an extra credit :(

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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I bought a mac book air. when i use sony bluetooth headset on mac os, it works well, but on windows 7 it can't work in the device manager. why?

i bought a mac book air. when i use sony bluetooth headset on mac os. it works well
but with windows 7, device manager did not know the device.
why?

I disabled my microphone in Bootcamp Win7 Ultimate 64B and now it is completly gone. I used the Windows support CD I made and re-installed the 64B Cirrius drivers but the microphone is no where to be found also missing in device manager as well as Control Panel Audio.
Help.

I recently bought a mac book air (mid 2013) and the power adapter that came with it does not fit into the port.

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