I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

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I have recently bought Photoshop Elements. It has a redemption code on a seperate card but when I enter the code it says it's invalid.

I have recently bought Photoshop Elements. It has a redemption code on a separate card but when I enter the code it says it's invalid.

Where are you entering the redemption code?
Try Redemption Code Help

My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it via internet the first time december 2013?)

My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)

Did you download the Basic/Free version?
I also thought the Trial period was as long as you needed!?
What is your Warranty and Return Policy?
You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
All sales are final and there are no refunds.
Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
http://www.hamrick.com/sup.html#q

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is

I just bought photoshop elements 13 last night. Today I am watching tutorial videos to show me how to use it, but the videos are showing me things I don't have. Asking me to click on tabs i don't have. Why is this? Is there another way I can learn? Or is my download messed up and not giving me everything I need?

Got a link showing us which video tutorials you're watching and examples of what's missing in your software?

I bought Photoshop Elements and have order

I bought Photoshop Elements and have Amazon order # and Adobe
Serial # but when I try to open I get "Your trial has expired" message.

First of all, are you sure it's a serial number? PSE serial numbers are 24 digits beginning with 1057. Anything else will be a redemption code:
Redemption Code Help

I have a smartmail box and a 1 in a bubble next to it. I see no new emails to read so how do I find the ONE it says is there? if it is a glitch, how do I get rid of that bubble?

I have a smartmail box and a 1 in a bubble next to it. I see no new emails to read so how do I find the ONE it says is there? if it is a glitch, how do I get rid of that bubble?

Try rebuilding the mailbox.
First select the offending mailbox. Then click on Mailbox in the menu bar, and select Rebuild. If the bubble goes away, it was a glitch. If it does not go away there is one unread message in that Mailbox.
To find that one:
In Mail, go to View / Sort by / Unread. That should bring the unread email to the top of the list.

I bought photoshop elements and my computer died can I install on new computer

Want to reinstall photoshop elements on my new computer after my old computer died this month. I bought photoshop elements in May 2014

Hi,
Each licence allows you to have two active copies of Photoshop Elements. If you get the message that the number of activations have been exceeded, only Adobe can help you there - you would need to go to the Contact Us links.
Brian

Photoshop Elements 12 has been wiped of my laptop when they removed some viruses. How do I get it back because I bought it online and downloaded it instead of having the program disc?

How do I recover the program for Photoshop Elements 12 that was wiped off my computer when they removed some viruses? I no longer have the program because I bought it on-line and downloaded it instead of having the program disc. I bought it last year and can't seem to contact anyone at Adobe or find out who to call.

You can download it here:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Follow the Very Important Instructions exactly, even when they don't seem to make much sense. Of course you will need your serial number.

I recently bought photoshop elements for pc and just bought a mac... can I transfer my download?

Hi There,
I had a PC that I used for photos and it died... with my new purchase of photoshop elements. I bought a mac afterwards and need the photoshop elements again... but I do not want to pay a second time as I have only used my photoshop purchase for 2 months. Is there any way to transfer the payment and just download photoshop elements onto my mac?
Let me know of any suggestions! Thank you!
Cheers,
Rina

pse is dual platform. download the mac installation file and install:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Recently purchased photoshop elements and never received the download.

I purchased and downloaded Photoshop Elements on other computers. i went to buy it for my laptop and said my account was registered to a different country. So I purchased it on a different, established account. Now I was charged for it, emailed my info, but when I track the order it says it doesn't exist. The customer service is horrible. No number to call, chat line just says close browser every time I try to use it.

try using a different browser with chat and click 'still need help' as soon as it's available,
https://helpx.adobe.com/contact.html

Recently chgd Apple ID and PW. After update all photos were gone from Photo Stream. How do I get back?

Recently updated Apple ID and PW. After change, all the photos were gone from Photo Stream. How do I get them back?

Did you create these notes in the iPad notes App ... I assume?
This support article will explain how you can restore from a backup - which is what you have to do in order to have any chance of recovering your note.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766
But you have to remember, that you will lose any of the notes that you have taken since the date of the last backup. If you synced your iPad last week, then you will lose a whole week of current notes - or whatever notes you have created since your last backup. When you restore from a backup - you restore everything in that backup onto the iPad - that was on the iPad on the time and date of the backup.
If you backup every day, then all of your notes should be recoverable from the backup - except for any notes that you took since you last backed up. There is no foolproof way to recover everything once you start taking more notes or creating new documents or whatever that you do in an app unless you are syncing those notes with iCloud and backing up all of the time or unless the app is set to sync with iCloud as you work on the files - like in Pages, Numbers or Keynote - Apple's iWorks apps.
If you decide to restore from an iTunes backup you should turn off at sync before you try restoring because iTunes will want to backup your iPad right away when you plug it in and you will lose your old or last backup.

How can we get a new computer to recognize photo folders on the iPhone so they can be deleted from the iPhone?

My wife has an old Windows Vista computer that is unable to operate the new IOS. I have installed iTunes on my Windows 7 computer and authorized the computer on iTunes. We are unable to delete/recognize photo FOLDERS from her iPhone 4 on my computer within iTunes. The only photos I can pull off her phone are being recognized by the windows system as a camera plug-in from her Camera Roll on the iPhone.

ColtonG09 wrote:
My wife has an old Windows Vista computer that is unable to operate the new IOS.
iOS does not operate on the computer.
If she has Vista, she can run iTunes 11 which is needed for iOS 7.
We are unable to delete/recognize photo FOLDERS from her iPhone 4 on my computer within iTunes. The only photos I can pull off her phone are being recognized by the windows system as a camera plug-in from her Camera Roll on the iPhone.
Do you want to delete the photos on the camera or copy them back to the computer?

HT204053 I changed my AppleID when I bought my iPad. It did not change on my iCloud account on my phone. How do I get my new ID on my phone iCloud?

I need assistance. I changed my AppleID when I bought my iPad but it did not change in iCloud on my iPhone4 so I keep getting error messages. How do I get iCloud to change to my new apple ID.

Save any photo stream photos to your camera roll (tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then go to Settings>iCloud, tap Delete Account, then sign back in with your other ID. This deletes the account and any synced data from your device, but not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your device when you sign back in. If you are changing accounts, choose Keep on My iPhone when you delete Account, then choose Merge when you sign into the other account to upload the data to the new account.

With the 5s iphone will there be a protective case like otter box that will allow access with the fingerprint?

I have a 2 year old and have to have a case on my phone. just wondering if the finger print access will be functional with the protective case.

You'll need to look on the support site of the manufacturer.

I bought Photoshop elements and have a new computer but my account has no record of it

How do I transfer my Photoshop to my new Mac? I logged into my Adobe account and can't find any record of my purchase

Hi there,
I was able to locate the order along with the serial number in your account.
Please follow the instructions here Find your serial number quickly to download the software.
^Ani

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

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