I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items

I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items such as garage band iphot iMovie the button said accept. when i clicked it. it said the following ..
These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.
Please let me know what to do to fix this issue and be able to purchase ilife 11 for this computer

Hi Lance ...
You can only re download the iLife apps using the same Apple ID they were purchased with.
See: Restoring iLife applications after Internet Restore of OS X Lion
here > Lion Recovery

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I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/

I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem

All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?

I need to buy an iphone from NY store and let FEDEX ship it to me here in EGYPT , would any one give me a feedback please

i need to buy an iphone from NY store and let FEDEX ship it to me here in EGYPT , would any one give me a feedback please

Thanks All , But i was asking if i bought it online and let apple leave the i phone at NY store , FEDEX will go to the mentioned store and get it

I've recently bought a Time Capsule (3TB); then I've added an external HD of 2TB to my TC via its USB port to store my iTunes Libraries. I would like to backup my external HD with Time Machine in the HD of TC. Is it possible?

I've recently bought a Time Capsule (3TB); then I've added an external HD of 2TB to my TC via its USB port in order to store my iTunes Libraries.
I would like to backup my external HD with Time Machine in the HD of TC. Is it possible?

I would like to backup my external HD with Time Machine in the HD of TC. Is it possible?
Sorry, but not possible.
Time Machine can only back up the internal drive(s) in a Mac....or a drive that is connected directly to a Mac via USB or FireWire.....provided that the drive is formatted in Mac OS Extended (Journaled).
I am not recommending this, but you might be able to move the drive from the USB port to the Mac, and have Time Machine back it up that way.....then move it back to the USB port on the Time Capsule......but this will involve doing some risky things.....and manually changing settings around everytime you make the swap. Something will surely go wrong....but up to you if you want to try it.
Carbon Copy Cloner will back up the drive connected to the USB port on the Time Capsule to the Time Capsule disk, but these will not be Time Machine backups. SuperDuper claims to also be able to do this.....but I have not tested it.

May i know what is the difference between buying an ipad from normal store and educational store?

I was planning to get my first apple product and was wondering what is the difference.

Look for a link labeled "Education" under "More Stores" in your Apple Online Store:

HT204053 I tried to buy some thing from APP. But it always show someone else apple ID. there fore I can not use my passward. And I can not use my Apple ID when I want to buy something from App. How can I fix it?

I tried to use my iphone to buy app. But it always showed difference apple ID. Not my apple. Therefore I can not buy app. I dont know how to fix it.

What id shows at the bottom of the Featured tab in the App Store app on your phone ? If it's not your id then tap on it and log out of it and you can then log in with your id.
If you have any apps or other content from the id that is currently showing then that content will be tied to that id e.g. only that account will be able to download updates to its apps and make in-app purchases in those apps

I have iPhone 4 which is jail break, now i want to buy some apps from iTunes Store, if i purchase that app from iTunes, is that works on my jail break iPhone 4 ?

Can any one Help me plzz .....

The rules of this forum forbid anyone from discussing jailbreaking. No one can help you here.

So I have warranty on my iphone4s and my phone4s is messed up but I'm going to the apple store. So they'll probably give me a new one but is there anyway to get the iphone 5 instead?

I just wanna know!

No. If you get the phone replaced, it will be with an identical model. If you want an upgrade to an iPhone 5, you will have to buy an iPhone 5. Apple does not do trade ins.

I have a problem with a system scan telling me to disable pop-up blockers, which I did but my system keep failing the scan; what should I do?

I am trying to obtain a job doing customer svcs and data entry from home in order to do this my computer system has to meet their demands . I have received the following errors to disable my pop-up blockers which I did but I am still getting the errors . What else might I do . This is the link to one of the sites https://portal.arise.com/SES/Content/ASPX/Admissions.aspx Please help

MacBook Pro forum and support:
http://www.apple.com/support/macbookpro
there isn't a lot you can do - some - with laptops that overheat or run too hot other than get it serviced.

How can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

how can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know

If you absolutely must have the Microsoft applications, you can purchase and download them from http://microsoft.com/mac.
Free software suites LibreOffice and OpenOffice offer similar functionality (word processing and spreadsheets).
Or you could do worse than look at Apple's Pages, Numbers and Keynote, which should already be installed in your Mac and can export to Microsoft formats if need be.
Matt

I recently bought two iMac quad core i5 processor speed 2.5 Ghz. Every time I use Air Drop and I send a file from one iMac to the other, a black curtain drops and I am asked to restart the computer!!! What can I do?

I recently bought two iMac quad core i5 processor speed 2.5 Ghz. Every time I use Air Drop and I send a file from one iMac to the other, a black curtain drops and I am asked to restart the computer!!! What can I do?

That's a kernel panic and indicates some sort of problem either with the computer's hardware or software. Visit The XLab FAQs and read the FAQ on diagnosing kernel panics. It would help to post the panic log: Mac OS X- How to log a kernel panic.
Meanwhile, try booting the computers into Safe Mode then restarting normally. If this is simply a disk repair or cache file problem then this may fix it.
You can also try creating a new admin account on each computer then booting into the new account. This would help determine if the problem is related to a bad file in the user accounts.

Hi my wife uses micro soft office to do her wedding stationery etc and we have recently bought an iMac.can anyone tell us if there are any similar or better programs for a mac

Hi my wife uses micro soft office to do her stationery for weddings etc. We have recently bought an imac and was wondering if there are any similar or better programs out there for a mac.thanks

John Galt wrote:
In no particular order,
LibreOffice (donation-supported)
NeoOffice (free)
OpenOffice (free)
In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.
Just an FYI John, NeoOffice is no longer free, (but it is cheap at least)

Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this e

Recent bought an iMAC and i am trying to install Adobe cs5 master collection and keep getting this error "consistency in the installer database. Please restart your computer and install again. HELP

Uninstall eachg and every bit Adobe (including older versions and minor tools), run the Creative Suite Cleaner Tool and install again. It's actually "Inconsistency", BTW...
Mylenium

I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items

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