I recently broke my iPad screen and replaced the iPad. All of my iCloud account was able to be uploaded again except for some work we did in NUMBERS. Any suggestions to find it it out there in the cloud?

I recently broke my iPad screen and had the iPad replaced in the Genius Bar. We deleted everything from the old iPad then I took it home to connect to iCloud to restore all of my work. Everything came back from iCloud except some work I had done in NUMBERS. Any suggestions? I'd love to relocate this work.

You cannot prevent it from being erased now. But surely you backup with iCloud or iTunes and/or sync with iTunes so when you get the iPad up and running again, just restore from your iCloud backup, or your iTunes backup and then sync with iTunes again and you will be OK.
If you don't backup or sync .... Well then you should probably think about doing so in the future. Out of the mouth of a Apple ......
If you erase then find your iOS device, you can restore the information on the device using iCloud Backup (if backup was turned on before you erased it) or iTunes. For more information, see iCloud storage and backup overview, or your device’s user guide in Safari bookmarks or on the Apple Support website.

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I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

I just bought an iPad air from staples and when I bought it someone's iCloud account was already logged on to it and I don't know how to fix it.

I Need my iPad to start over as a new iPad so I can sync it to my old one. But since somebody else's iCloud account is on here I can't turn off find my iPad to do that.

I concur. You were sold a used/demo model that is essentially useless since it is already associated with an AppleID. Take back for a full refund OR a new sealed-in-box replacement.

I am using the iPhone 6 updated to current version, and I cannot send photos to my Family via iCloud. When I first started the account 30 min. Ago I was able to send photos. Then for some reason I was not able to send or comment photos, what's wrong?

I opened a family iCloud sharing account recently, at first I was able to share photos but now all I can do is receive photos and comments. I currently have the iPhone 6 updated to the current version. Is there something wrong with my phon? I restarted it as well as checked all of my connections the wifi is fine, but all I can do is recieive photos and comments. What could possibly be wrong?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

HT4863 i have Cox cable and all of a sudden my Icloud account won't send messages, only receive. Doesn't recognize my smtp address. Any suggestions on setting up the smtp address?

I have an Imacand Cox Cable. For some reason, recently, I cannot send email from my Icloud account, on;y receive. It says it is not connecting with my smtp.me.com account, but I haven't changed that from when it was working a few days ago. Any suggestions?

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

I've imported some midi tracks, used the mixer to set pan, volume etc, but when I stop playback and restart it sets every midi track back to '0'. I've been using LE for years, this is a new one, any ideas?

I've imported some midi tracks, used the mixer to set pan, volume etc, but when I stop playback and restart it sets every midi track back to '0'. I've been using LE for years, this is a new one, any ideas?

Hi,
that's because Logic reads the volume information out of the imported MIDI tracks and sets the volume fader according to this information. The MIDI information overrides volume settings you have done, so you have to identify the MIDI events that contain volume (or expression or pan or whatever) information and delete them. You can use the event list editor for this.
Fox

I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking was passcode which

I have an iphone 5. I have no idea of the ios version in it. Recently i broke my iphone screen and its showing up nothing. it was never synced to itunes or to any pc. When i tried to connect iphone to itunes in my pc it was asking for passcode which i had forgotten ages ago. Suggest me the possible ways to recover my iphone.

Since the screen doesn't work, it will be challenging to get it working, even thru iTunes. You will need to ask yourself if you want to invest more money in it or get a new one, especially since the contents will be lost since you don't know the passcode. Apple will gladly replace the screen for a cost that represents a significant portion of the price of a new. Once the screen is done, you may or may not be eligible for the free iPhone 5 Battery Replacement Program.
Or, if you decide to salvage it and are strong of heart and firm of hand, you can replace the screen yourself for less. See here and note they carry kits with all needed tools and parts.

I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore.

I need to change my iCloud email address. I changed it for my Apple id but I can't log out of iCloud to change it there. Find my iPad is activated so I can't delete my iCloud account. I don't have the email address the iCloud login has anymore so I can't have the password sent there. To sum it up, iCloud has an old email for the account log-in. I don't remember the password for the old email. I have Find My iPad activated so the iCloud account cannot be deleted. And I am already logged out of iTunes & App Store.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

TS1382 I have a ipod classic 160GB and it's not showing any music anymore, but there is still 7GB of memory being used, and I don't have it back up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that

I have a ipod classic 160GB and it's not showing any music anymore, but there is still showing 7GB of memory being used, and I don't have it backed up on my itunes, since I had to put a new hard drive on my computer. Any suggestion to find out whats on that memory or to get it the music back, there is approximately over 1400 songs on it?

What is the memory being used by, is it Other? If it is, that means the iPod can no longer read the music, so it has put it all in "Other".
The usual fix for this is to allow the iPod to Sync with its iTunes Library. If that doesn't work, the next option is to Restore the iPod using the Restore command in iTunes, on the Device/Summary pane.
Unless you are very (very) lucky, I suspect that you are going to have to Restore your iPod. Restoring will remove everything form the iPod and put back onto it only what it finds in your iTunes Library, which you say is currently empty.
If you have to rebuild your Library after this issue, by adding all the music back again, this is going to be hard to hear, but for the future, you may want to consider always having a backup of your library. The easiset way to back the Library up is;
if the Library is small enough, burn it to a DVD, as digital files, not a "music CD".
If your Library is too large for a DVD, buy yourself an external hard drive and copy the Library onto the drive. Remember to update the backup every so often.

I accidentally broke my iPhone4S screen and its out off warrantee.

I accidentally broke my iPhone4S screen and its out off warrantee. Where can I change it and how much do I have to pay?

SEARCH!!!
http://lmgtfy.com/?q=iphone+parts

Finder icon jumps up and down and I am not able to access finder. Anyone out there with a solution? help appreciated. /ivan

Finder icon jumps up and down and I can not access finder software. Any solutions out there?

The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Iphoto will not open, says I am useing a newer version, beats me, I can't find it, anyone out there have a clue, Thanks

Iphoto will not open, says I am useing a newer version, beats me, I can't find it, anyone out there have a clue, Thanks

Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database.
OT

I drug my safari icon off the bottom of the screen and now it is nowhere to be found on my ibook. When I search anywhere for it, it is not there. What do I do?!?!

I drug my safari icon off the bottom of the screen and now it is nowhere to be found on my ibook. When I search anywhere for it, it is not there. What do I do?!?!

Click on the Applications folder in the Finder's sidebar and drag it back.
(64066)

Is there malware out there under the name Panic?

Saw programming error message text with key description of "panic" frozen on ipad screen. Is there malware out there under the name Panic?

So in looking at other discussions I see it is a "kernel panic". Not good for a 4 month old ipad.

I recently bought an ipad 2 and wanted to use all the apps on my iphone4 on my ipad but have been charged when I use my apple id. What should I have done to share the apps?

I recently bought an ipad 2 and wanted to use all the apps on my iphone4 on my ipad but have been charged for the first app I downloaded when I use the same apple id. What should I have done to share the apps and should I have been charged? 2 months ago when I got a new iphone, i was told in order to get all my apps back as I hadn't backed up my files, if I used the same apple id I would 'purchase' the app, but then would not be charged as apple would recognise that I have already purchased the app. That worked, but when I did the same thing on my ipad 2 using the same apple Id, I was charged... what should I have done and is this right as I thought the whole point of having multiple apple devices was I could share apps between devices. please help! thanks.

Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem.

I recently broke my iPad screen and replaced the iPad. All of my iCloud account was able to be uploaded again except for some work we did in NUMBERS. Any suggestions to find it it out there in the cloud?

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