I recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?
i recently brought a iphone 3gs and had it unlocked then my boyfriend restored it to factory setting now my screen just has the apple icon stuck on it any suggestions as what to do?
It is now locked to the original carrier. Sounds like that was Orange. Only the carrier the phone is locked to can authorize the unlock of the phone. You may be able to use it again on Orange, or if they provide unlock services you may be able to get it unlocked, however I have read of many phones that have been hacked to unlock not accepting the factory unlock. This support document will explain about some of the problems you have been having. http://support.apple.com/kb/HT3743
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I think theoperating system from my iphone 3GS has gone
Restore the device with iTunes > http://support.apple.com/kb/HT1414
You may need to put it into Recovery Mode first > http://support.apple.com/kb/HT1808 -
I recently update my iphone 5 and had lots of problems. Apple support helped but now I see that none of my music is downloaded. Do I have to download each song/playlist individually?
Updated the phone to IOS 7.1.1 but there was a problem with my computer. Everything was removed from the phone but I couldn't get it back without help. The tech helped me and everything is fine now except the music. I did sync it and backed it up but wonder if I should restore backup. I'm a little nervous to try that, what do you think.
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Q: i have recently aquired an iPhone 3GS and need iTunes do activate it.But iTunes wont download onto my computer. I am running Windows Vista Service Pack 2. Please HELP!!
I'd first try experimenting with a different browser. If you've been using IE for the download, try Firefox instead (or vice versa).
If no luck there, there's some other suggestions in the following document. (You're not getting the error message, but your problem here falls into the same general class of download trouble.)
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application" -
With my old iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my brand new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?
check to see if there is a firmware update for your router. There are also lots of troubleshooting steps you can take in this article
http://support.apple.com/kb/TS1398 -
I have an iPhone 3GS and have updated to IOS 6.1. Before with emails there was a user bar at the bottom which allowed you to move emails to folders, print etc, but it now seems to be removed. Can you help ?
Close out of the mail app, double click the home button and completely close out of the mail app.
Then do a reset, hold down the home/sleep button together until you see the apple logo and then release then wait for the phone to boot back up.
then check your mail again. -
I had a friend replace the battery in my iphone 4 and now itunes does not recognize it. The phone just has the apple coming on and off on the scree.
I put it into restore mode last night but did not apply it because I would lose all of my data.Any suggestions on what I can do.
Thanks
tedMake an appointment at the genius bar. Take your credit card. An out of warranty replacement is $229. It's cooked.
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My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?
You may have to restore your phone to correct the problem.
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My IPhone has been charged for at least 3 hours still showing the low battery icon and not turning on, normally when my phone is in low battery it will automatically pop up the apple icon but now it's not turning on someone pleaseeeee help me! Thanks!
Hi Windy08,
If you are having an issue with charging your iPhone, you may want to start your troubleshooting with the steps in this article -
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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in Office 2011 the function "share it by e-mail" seems to be disabled. that happened recently, just after the apple update regarding Java. Any idea on how enable this function again?
I was able to get to a support person who helped me fix this without charge. I guess it was my bad for not trying the right way to access support.
Anyway, they answer is this.
I had to create a new account on my computer. When I logged into the new account it immediately wanted an AppleID. I used my daughter's e-mail address for the AppleID. This setup the internet accounts correctly with her iCloud.com e-mail address. I was then able to access e-mail in both the browser and Mail. Not that complicated but nothing that I would have easily thought up on my own.
Thank Apple Support! -
Phone got wet,now it's only showing the apple icon and sometimes connect to itunes
3gs phone got wet,now it's only showing the apple icon alternating with connect to itunes
You didn't connect it to your computer or to power, did you?
Wipe it down, put it in a baggie with raw rice or new silica gel packets and set it in a cool, dry area, like a cupboard. Leave it there for 3 - 4 days.
Take it out after this time, wipe it off, use a soft brush to wipe any rice dust from the dock connector, and connect it to your wall charger. Let it charge for at least 30 minutes and then Reset it while it is connected to power. May take several tries. If it revives fully charge it.
If this does not work you can do an out-of-warranty replacement with Apple for $199 USD. -
I have an os x 10.6.8 and my iphoto will not open, just has the searching icon going round & round! Can anyone help?
backup your iPhoto library and launch iPhoto while holding the option and command keys down until the first aid window appears - repair your database and if necessary rebuild the database
LN -
Mail app quits when opened after installing Mavericks. I reinstalled and still the same. I noticed the mail app icon has not changed to the new icon in Mavericks. Any suggestions?
I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097
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