I recently changed my email address. Now I can't download apps nor can I remember my old password in order to get back in to I tunes or I cloud. I have set up a new password with my new apple ID but still can't get in to icloud
I changed my apple id with a new password. Now I tunes and I cloud want to use my old email address and I don't know how to change it.
Hi suefrombenton,
Please see this previous discussion on how to change an Apple ID on an iOS device -
How do I change my Apple ID on my iPad? | Apple Support Communities
https://discussions.apple.com/thread/4431720
Thanks for using Apple Support Communities.
Best,
Brett L
Similar Messages
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After recently changing my email address on my iphone 4, am now having problems signing into the apps using my apple id....I have the apps still showing the old email address...and the password has not changed....can anyone tell me how to fix this? Thank you in advance...
You've updated your iTunes account to have your new email address on it - you might need to log out of your account by tapping on it at the bottom of the Featured tab in the App Store app and then log back in with the updated version of your account so as to 'refresh' the account on it.
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Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?
This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it. -
I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?
1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address -
I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.
To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID. This deletes the account and your iCloud data from your phone, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.
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I recently changed my email address and updated my Apple ID name to the new address. It worked for iTunes and apps, but when I bring up iCloud, my old ID name shows. I can'tr access it to change it since my security questions don't work and when I request an email to change password, it says it sent one but I do not receive anything. Just need to klnow how to change my Applle ID on iCloud if I can't access the old one. I'm afraid if I delete the account and open a new one, I'll lose all of my calendar.
If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.
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I recently changed my email address and need to change my icloud account on both my itunes and iphone. How do I do this without completely wiping the phone.
Also I tried to update to iOS6 and it is asking for my password under my old signin and locked me out of my phone.
What can I do?
ThanksThis explains how to change your ID: http://support.apple.com/kb/HT5621. After changing your ID you will need to go to Settings>iCloud, delete the existing account (which only deletes it from your device, not from iCloud), then sign back in with the new ID. To avoid losing photo stream photos, save them to your camera roll before deleting the existing account.
If you are signed into your account on your Mac, you will need to go to System Preferences>iCloud, sign out, then sign back in with the new ID. -
I had recently changed my email address. I changed it through itunes but did not through icloud because I thought it would change everywhere. Now my phone is acting up andI need to reset it to factory settings and cannot because icloud wants a password. Even though I put my old password in which is correct it still will not accept it. HELP
Hello tjcornman,
Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following article for an issue like this:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I recently changed my email address and updated my password. However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid. How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address? I wish to delete all reference to the old address. All help would be appreciated.
Hi.
Here is a procedure that should help.
1. Go to "Settings"
2. Go to "Mail, Contacts, Calendars"
3. Click the account you don't want anymore
4. Go to the bottom and click "Delete Account"
5. Confirm the deletion
6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
7. Add your new account -
I had to recently change my email address. Everything is fine except for when I want to download an app, my old email still shows up. How can I change and/or update the new itune email address on my phone?
All apps, all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. You can't transfer apps downloaded with one account to another account or merge accounts.
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I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?
Please follow these steps in order to get it working properly again.
Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
Finally, set up your iCloud account on all your devices again.
Now, everything should working properly again. -
I RECENTLY CHANGED MY EMAIL ADDRESS, I DON'T KNOW HOW TO GET THE APPLE ID/PASSWORD CHANGED. I HAVEN'T BEEN ABLE TO UPDATE MY APPS????? THANKS!
http://lmgtfy.com/?q=change+apple+ID
Why are you YELLING AT US? Turn off your CAPS lock. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
Where can I change my email address now I have downloaded Yosemite
I changed my email address ages ago and no longer have access to the old one. When I downloaded Yosemite, Apple wanted me to sign in on the old email address but I cannot remember my password, or at least I thought I remembered it but I keep getting the incorrect password message. Help - I cannot find where to change the email address in the new system, it used to be in Preferences/ Users but it is not there now.
Get in touch with the Apple ID support folks -> http://www.apple.com/support/appleid/ (click on the Contact Support button). They should be able to work it out for you.
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
Changed my email address now I can't log on to my iTunes or icloud from my phone
I was successful at changing my email address for my Apple ID on my ipad but can't get the issue resolved on my phone
When you say change my email address for my Apple ID what exactly do you mean?
Did you create a new Apple ID Account?
What ID was used to set the Find my iPhone
Look here
http://support.apple.com/kb/HT5699
you may need to call them
You can have as many Apple ID;'s as you want but they all have the following points to consider.
Your apple ID primary email address
Your date of birth
your 3 security questions
your alternate email address
your rescue email address
It is really important to keep a record of all of the above.
Also 4 and 5 work best with unique emails per account
The other problem is that if you have set Find my... on any kit, using the old Apple Id then it becomes harder to do.
It is do-able, I spent 3 hrs on the fone over 3 days getting it done on an ipad and iphone
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