I recently changed my email and some of my

Hi I recently changed my email and for some reason when i checked my purchased albums some of the music I purchased is showed as items not purchased. I have a couple of full albums that i can not re-download. Is there a way to fix this, or should I contact support?

Ah, now i see that the folder has an icon on it - like a "settings" icon - sort of a wheel

Similar Messages

  • TS4006 I recently changed my email and changed accounts to work with it but Ipod touch 5 won't fully accept the change.

    Most of the apps accepted my need my old email and password email and password. However some of the more important feature's still rely on my old email and password which no longer works so as a result neither do those festures. I was advised to preform a hard reset but I can't cause it needs premission from my old email and password so im stuck. I tried going into the general settings to change it from were its set there but it refuses to let me tampor with the email the device is set to. Is there anything I can do?

    You need to enter the Apple ID and password for the account used to setup the iPod previously since you are running into the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

  • Who do I contact to help me get into my icloud account as it is telling me to log into an old email I used when I first got my iPhone, I recently changed the email and password, it is right but telling me to sign into my old one.. How do I contact apple?!

    I pretty much said everything in the question haha, please help! :)

    If you need to change the iCloud ID on your phone, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
    To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

  • I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my passwor

    I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.

    I had this same issue and got it resolved very simply when I contacted Apple SUpport
    Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
    > Go to Manage apple id and primary email address
    > Change it to the old apple id that your device is asking for
    > Save changes
    > Go to Settings > iCloud and sign out of the infomation
    > Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    > Change it back to the correct apple id
    > Go to the email address adn reverify the apple id
    > Sign back into iCloud on your device
    > Smile
    Article to back up my statement http://support.apple.com/kb/TS5223

  • I recently changed my email address and switched it to my primary address on my Apple ID account.  It works in iTunes, but when I open up iCloud, my old ID shows and I can't access it to change anything.  Can't ask for email change for password

    I recently changed my email address and updated my Apple ID name to the new address.  It worked for iTunes and apps, but when I bring up iCloud, my old ID name shows.  I can'tr access it to change it since my security questions don't work and when I request an email to change password, it says it sent one but I do not receive anything.  Just need to klnow how to change my Applle ID on iCloud if I can't access the old one.  I'm afraid if I delete the account and open a new one, I'll lose all of my calendar. 

    If you have 'Find My iPad' activated on the iPad it will cause this problem. You will have to contact Support for help. Go to https://expresslane.apple.com ; select 'More Products and Services', then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'.

  • I recently changed my email address and need to change my icloud account both on my itunes and iphone. how do I do this without completely wiping the phone?

    I recently changed my email address and need to change my icloud account on both my itunes and iphone. How do I do this without completely wiping the phone.
    Also I tried to update to iOS6 and it is asking for my password under my old signin and locked me out of my phone.
    What can I do?
    Thanks

    This explains how to change your ID: http://support.apple.com/kb/HT5621.  After changing your ID you will need to go to Settings>iCloud, delete the existing account (which only deletes it from your device, not from iCloud), then sign back in with the new ID.  To avoid losing photo stream photos, save them to your camera roll before deleting the existing account.
    If you are signed into your account on your Mac, you will need to go to System Preferences>iCloud, sign out, then sign back in with the new ID.

  • I had recently changed my email address and can get into my itunes and phone fine but icloud willnot let me log in to shut it off. It has my old password. How do I update it? It will not let me delete it out.

    I had recently changed my email address. I changed it through itunes but did not through icloud because I thought it would change everywhere. Now my phone is acting up andI need to reset it to factory settings and cannot because icloud wants a password. Even though I put my old password in which is correct it still will not accept it. HELP

    Hello tjcornman,
    Thank you for the details of the issue you are experiencing after changing your Apple ID.  I recommend the following article for an issue like this:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I recently changed my email address and updated my password.  However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid.  How do I get my phone to recognize my updated email address?

    I recently changed my email address and updated my password.  However, when I connect my iPhone 4 it defaults to my old email address which is no longer valid.  How do I get my phone to recognize my updated email address and how do I now change the iPhone 4 to recognize the new address?  I wish to delete all reference to the old address.  All help would be appreciated.

    Hi.
    Here is a procedure that should help.
    1. Go to "Settings"
    2. Go to "Mail, Contacts, Calendars"
    3. Click the account you don't want anymore
    4. Go to the bottom and click "Delete Account"
    5. Confirm the deletion
    6. Go back to "Mail, Contacts, Calendars" (if you're not there already)
    7. Add your new account

  • I recently opened an email with some sort of virus and now I cannot forward, reply, send emails or view you tubes only with firefox. Can you help?

    I recently viewed an email and received some sort of virus. Only in the email address where I view in infected email and only when using Firefox do I have a problem. When using the email address I can no longer send emails, reply to emails or forward emails. I can no longer view You Tubes when using FirefoxI. I can send emails, reply, and forward emails and view You Tubes when using internet explorer. I do not have this problem when using another computer. I only have the problem described when using Firefox with the computer which was infected. I prefer Firefox so can you please guide me in a direction to address the problem.
    Phil

    thx for your response. are saying websites such as hotmail and yahoo mail detect that they are being accessed via firefox and turn off the JavaScript that makes hot links? really? additionally, i have friends with firefox in which hyperlinks stay active when they are copied and pasted.
    was the "Make Link" add-on you posted supposed to fix the problem? i downloaded it, but i don't know where the "context menu" is that is supposed to help me. how to i view this context window now that i have downloaded the add-on?

  • I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address

    I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address.  Any Suggestions?

    1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
    2. Reboot
    3. Sign in with new email address

  • HT204053 I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

    I've recently changed my email address and my apple ID but sometimes I'm still prompted to use my old apple ID and password which I don't use anymore. I can't seem to be able to delete my old Apple Id, any suggestions?

    Please follow these steps in order to get it working properly again.
    Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
    Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
    After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
    Finally, set up your iCloud account on all your devices again.
    Now, everything should working properly again.

  • I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

    I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
    I hope this is the right place to post this. Thanks!

    Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
    This is from the iOS Dev Center forum...
    http://devimages.apple.com/maintenance/
    We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
    (Check under "Program Enrollment").
    Note that your program membership should have been automatically renewed if it lapsed during the downtime period.  If not, please be explicit about that in your support request.
    --- DrErnie

  • I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.

    I've recently changed the email address on my i tunes account. The emai address on my icloud account hasn't changed, so i can't buy additional storage. It also won't let me delete my existing icloud acc.

    To change the iCloud ID on your phone, first save your photo stream photos to your camera roll (if not already there) by opening the my photo stream album, tapping Edit, tap the photo thumbnails, tap Share, tap Save to Camera Roll.  Then go to Settings>iCloud, tap Delete Account, then sign back in with the changed ID.  This deletes the account and your iCloud data from your phone, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your phone when you sign back in.

  • I have recently changed my email /apple ID when I tried to buy new Lion download the old email address comes up?

    I have recently changed my email address and cosequent apple ID when I went to buy Lion download the old email address comes up?

    By default, the email address that you last used will be automatically displayed in the Apple ID box, leaving you just the password to enter. Just change the email address and enter your password an you should be fine. Note that you may see that old email address pop up a few times more - here, in the iTunes store, etc. - but if you've changed both all of your purchases, etc., should be linked to your 'new' Apple ID.
    Clinton

  • HT4528 I had to recently change my email address.  When I go to download an app the email is still the old one.  How can I change it on the phone.

    I had to recently change my email address.  Everything is fine except for when I want to download an app, my old email still shows up.  How can I change and/or update the new itune email address on my phone?

    All apps, all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. You can't transfer apps downloaded with one account to another account or merge accounts.

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