I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?

I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?

Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

  • My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

    My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

    - How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
    - In any event try the following:
    - Connect to a chaging sour for three hours.
    - Reset the iPod and then connect to the computer and try to restore va iTunes.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Last try DFU made and restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I would like to change my icloud email address but do not know how

    I can not open another account because linking email.
    The lady in the shop created the email but its not one that I can remember or like, please help to how I can change this-thank you

    Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
    More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a

  • Can I change my iCloud email address and keep all of my music, apps, files and mail in the cloud and on all of my devices?

         Ok, so here's the deal. I want to change my iCloud email address. Ultimately I want to keep the same Apple ID and simply edit the part before the '@icloud.com'. If this is not possible, can I make a new Apple ID and transfer all of music, apps, files, and mail to the new Apple ID and all of my other devices?
                        Thanks in advance, Scotty P.

    You cannot change your iCloud email address but you can setup a new alias: http://help.apple.com/icloud/#/mm6b1a490a
    You cannot transfer purchases from one AppleID to another.

  • HT5621 how can I change my iCloud email address?

    I want to change my icloud email address but I dont know how. Any ideas?

    Welcome to the Apple Community Kate.
    Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account. You may have already done this.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • HT2623 I would like to change my iCloud email address.

    I would like to change my iCloud email address but don't know how.

    You can't change it. To get a different address you have two options:
    1) Setup a whole new iCloud account under a different AppleID
    2) Setup an email alias within your existing account: http://help.apple.com/icloud/#mm6b1a490a

  • I'm trying to change my icloud email address?? cant seem to do this help please

    I'm trying to change my icloud email address?? cant seem to do this help please

    That's because you can't change your iCloud email address.
    You can change the AppleID address associated with your iCloud account at http://appleid.apple.com/
    Or you can setup a new email alias to your existing iCloud address: http://help.apple.com/icloud/#/mm6b1a490a
    But you cannot change the primary email address for an existing iCloud account. If you want a completely new iCloud email address you need to create a new iCloud account using a different AppleID.

  • How can i change my icloud email address? i mis typed my name and wanted to change my icloud email address??, how can i change my icloud email address? i mis typed my name and wanted to change my icloud email address??

    hello guys ...i need any help or suggestions, how can i change my icloud email address?? i typed a w rong name by mistake?? can i change it and retype the correct one? thanks ...your suggestio is higly appreciated.

    That's definitely not supposed to happen.  You shouldn't have someone else's iCloud email linked to your ID.
    You'll have to get iCloud support to sort this one out.  The only way to contact them is to start here: http://www.apple.com/support/icloud/.  You'll have to provide your iPhone serial number.  Unless it's within the 90 day free support window, or you purchased AppleCare, there will be a charge.  I suppose you can plead your case when they answer that you shouldn't be charged as you didn't set up this address and it shouldn't have happened with your ID.

  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • How do I change my iCloud email address as it is different to my Apple ID which I recently changed?

    I recently changed my Apple ID password however it didn't allow me to change my iCloud email address either so they are both different and I can no longer sign into iCloud, what shall I do to change the email address on my iCloud to the same as my Apple ID one?

    You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

    i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
    I do not know the log in details and no longer have that icloud email address !!
    please help :-(

    That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
    If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
    If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
    ~Lyssa

  • How do I change my iCloud email address I have changed providers but I cannot chage my  icloud address

    How can I change my iCloud email address, I have changed providers everything else has changed but my I cloud

    You have to delete your iCloud account from your iPad and then sign in with your new email address. Read the response in this discussion from Winston Churchill.
    https://discussions.apple.com/message/20661050#20661050

  • Is there a way to change the icloud email address associated with your Apple ID?

    I had an Apple ID long before iCloud came around.  Naturally, my username was my email address, let's say [email protected]  I signed up for an @me email address when they started just to try it out, but never used it.  Either by default or by my own decision, my @me account became the same as my old email address: [email protected]  Later, Apple issued the @icloud email addresses, so I now have: [email protected] as well.  I want to set up a different icloud address, one that I would actually use, let's say [email protected]  Then, I would like to associate that address with my Apple ID and delete the oldaddress@icloud address altogether.  Can I do this and if so how?
    Thanks for the advice.

    Since your Apple ID is already associated with the current iCloud account (and the account cannot be delete, it can only be abandoned), you can't use it to create another.  You would need to create a new Apple ID with a new non-Apple email address to create a new iCloud account.  You can still use your current ID for everything else; the iCloud ID does not need to be the same as the ID you use for other services (iTunes, etc.).
    You would then have to migrate your iCloud data to the new account and turn on your iCloud data syncing.  When you turn Mail to On, you can create your new @icloud email address (but type carefully since once created it cannot be changed).  You @me iCloud email address would remain associated with the iCloud account you are leaving but it sounds like you don't want to use it anyway.  You can set up email forwarding to forwared email sent to your @me address to your new @icloud address while your contacts transition to your new address.
    If that sounds like something you want to do, I can give you the steps to migrate your data to the new account.

  • I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

    I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • Can I change my iCloud email address? I do not see a way to edit it.

    Can I change my iCloud email address? I do not see a way to edit it.

    Jeffrey is correct: but you do have the option to add up to three 'email aliases' which are additional addresses (not accounts) which deliver into the same inbox as the main address. Indeed it's a good idea to give out an alias address rather than the master address, in case of spam or other problems: you easily delete an alias without impinging on the behaviour of the rest of the account.
    There seem to be problems at the moment about creating aliases, so if you find you can't, give it a couple of days and try again.
    http://help.apple.com/icloud/#mm6b1a490a
    You should be aware that, once created, aliases can't be moved to another account, nor turned into full accounts, nor reactivated once deleted.

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