I recently changed my password and now my phone is thinking I stole it what do I do?

I can't remember the password

Since you can't remember the password, you are left with only one choice.  Follow the instructions and use a DFU restore.  This will wipe the iPhone of all it's current contents and allow you to restore from your most recent backup.  This is a good example of why you should perform regular backups too.

Similar Messages

  • HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

    I changed my apple id email address  last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
    The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
    Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
    What have I done and how can I fix it?
    Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

  • HT4993 I changed my password and now my phone is disabled.

    Phone says to access my itune account and I have no clue where to go from there.

    unfurtunately your not going to be able to back up your phone. But if you put the phone in recovery mode and restore it you can get access to your phone back.

  • I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong?

    I turned of iMessage and now I want it back on and it's not working, I have changed my password and now I don't know what to do. Is there something obvious I am doing wrong? I have done this on both of my iPads and it hasn't let me go back on to iMessage on either of them.

    iCloud System Status
    Current
    iCloud: iMessage - Users Affected: Some
    11/18/2012 13:34 PSTUsers are unable to use iMessage. Normal service will be restored ASAP.
    iCloud: FaceTime - Users Affected: Some
    11/18/2012 13:33 PSTUsers may be unable to place FaceTime calls. Normal service will be restored ASAP.
    http://www.apple.com/support/icloud/systemstatus/

  • HT204053 My husband and I are divorcing and we have used his apple ID for our 2 apple tv's.  He changed his password and now I no longer have access to the 300 or more movies, tv shows and music.   He keeps saying that there is no way for us both to have

    My husband and I are divorcing and we have used his apple ID for our 2 apple tv's.  He changed his password and now I no longer have access to the 300 or more movies, tv shows and music.   He keeps telling me that , there is no way for us both to have it. So, since his Apple ID was the one programmed into our Apple TV's he has custody to everything.  I know there has to be a solution for this, because I can't be the be the only person this has ever happened too!

    Unfortunately the situation is thus...
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
    Apple ID FAQs
    http://support.apple.com/kb/HE37
    I know it doesn't help you in your current situation... but you can leave Feedback for Apple here...
    http://www.apple.com/feedback/

  • I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?

    I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?

    Find the password or reset it using the lost password link
    LN

  • TS1702 I had to change my password and now my iphone says it does not recognize it

    I had to change my password and now my iphone says it does not recognize it...

    Hello KaitlinHertz3,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Restart your iOS device.
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.
    Have a nice day,
    Mario

  • I did change my password and now its telling that it is the wrong password, what can i do?

    I did change my password, and now my macbook says that it is the wrong password, what can i do?

    Try resetting the password.
    OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
    Reset Password using Recovery HD
    Boot into Recovery Partition.
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • One of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

    one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?

    A mail account password or you login password?
    Which OS by the way?

  • Recently changed my password and ID but never received the message to verify.  How do I verify?y

    I have recently changed my password and Apple ID.  The instructions that I received aid that I would receive a message to verify.  I have never gotten this message and so ...how do I verify?

    On your iPhone go to Settings > Store.
    Select the Apple ID at the bottom.
    Select Sign Out at the menu selection provided.
    Follow this by signing in with your new Apple ID/iTunes store account.
    All apps - all paid and free apps include DRM protection which is tied to the iTunes account that was used to download the apps. In order to install an app update for the apps downloaded with your previous Apple ID/iTunes account, you will need to use that account and password.

  • My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

    My email account got hacked so I changed the password and now when I try to get mail it just says operation can not be completed even though I have typed in my new password what do I do?

    Can you acces the the account on another device?
    Try contacting your email provider.

  • HT1937 I had to change my password and now I can not update the apps on my phone. I tried the suggestions on here and it did not work. Any other suggestions

    I had to change my password and now my cell phone will not update apps. I tried signing out and then signing in with the new one. It did not work. Please help

    You can only update an app from the AppleID that was used to purchase it.

  • TS1398 Changed my gmail password and now my phone is telling me my password is incorrect

    Changed my gmail password and now my phone is telling me my password is incorrect

    Figured this out. Had to enter an outgoing server password.

  • I recently changed my password and cant login

    I just recently changed my password and cant login I'm getting an error do I need to change it again?

    You can't login where?

  • Okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    Hi sigrun from mo,
    If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Regards,
    - Brenden

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