I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

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