I recently did a full restore to iPhone4 but I can't turn on my iCloud. It won't let me enter my correct Apple account username, keeps defaulting to the old invalid username. Please help!
I recently did a full restore to iPhone4 but I can't turn on my iCloud. It won't let me enter my correct Apple account username, keeps defaulting to the old invalid username. Please help!
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
You'll need to use the instructions in the link above to put it in recovery mode.
Similar Messages
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I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should do?
READ the article from which the question was posted and follow all the troubleshooting steps.
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I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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Apologies for poor syntax, my arm's a little sore. Yes, one computer (old) is vista, new is Windows 8. Shouldn't I be able to import the whole library using home sharing? Am I doing something wrong? Thank you in advance
I am having the same issue. I recently purchased a new laptop and I have spent the last 3 days using the home share to slowly transfer all 22,000 songs. However yesterday morning when I turned on both computers to continue the process I am having the following issue:
both computers are running the same windows OS (8)
both computers are running the same version of itunes
both computers are logged in with the same apple ID
both computers have home sharing turned on
Now however I can see the NEW computers itunes library in the drop down box on the OLD computer, however I can not see the OLD computers itunes library on the NEW computer. I can no longer see "HOME SHARES" on the drop down LIBRARY list on the new computer. I've taken the following steps to correct the error:
reset the router
completely shut down BOTH computers and brought them back up
reopened itunes
re-logged in on both PC's
re-activated both PC's with home share
The articles and help from the apple sites are worthless and it says if you can't see a library just turn home sharing off then back on - I've completed the above steps NUMEROUS times. After spending 4 days on transferring my music I really do not want to have to start over by using an external hard drive and then importing that way. I would like some help on discovering why the new laptop is no longer seeing my old library. (When it has been working up to this point)
Thanks in advance. -
Please help me back my my data . My system is not booting up.There is some hardware issue.
Apple is ready to replace my device. But before that I need ro back up my data.OK - now it's great that you got into the Recovery partition. When you hold down the option key, do you see your internal hard drive as well? If so, try booting into it and making sure that you set it as your start-up volume in System Preferences.
If you don't see your hard drive...
What you should do now is open Disk Utility. You want to see if it recognizes "Macintosh HD" (or whatever you've named your hard drive). If it does, select it and select "Verify Disk". It is likely that you will find some errors - if you do, select "Repair Disk". If the disk repairs successfully, you might want to just reboot and see if you can boot into your normal disk.
If there are no repairs needed after you verify your disk, try repairing permissions. You'll usually always have some permissions that need to be repaired. After this, try booting into your regular disk.
Good luck - call back - I'll be up for quite some time.
Clinton -
Greetings Friends!
Could someone please help?!!!
I cannot get my iPad to function... I recently downloaded (prompted) iOS 7. next, I forgot the ID for this iPad ... got confused ... now I asked for Email assistance but the iPad is stuck on the page for "Terms and Conditions".
Please HELP!
Rhont1996Hi Rhont1996!
In order to troubleshoot this issue, you may need to restart or reset your iPad according to the instructions found here:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
You may also need to go to your Safari settings to make sure you are not blocking cookies:
Safari settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPadabb26b71
After making sure your Safari settings allow cookies, you may need to force Safari to close according to the instructions found here to solidify the change:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Hi there, a week or so ago I did the software update for iOS 7.1.1, but since then, i can't seem to install new apps from the app store, and I can't delete any of my apps. I have already tried to reboot my iPad, i have removed my Apple ID, then did the reboot, and logged in again with the Apple ID, but still no change.
What can I do? I was thinking maybe the update didn't install correctly, and that I should try to reinstall it again, but I'm new to the iPad and it's software so I don't even know if it's possible...Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
My apple ID password keeps changing without my authority!! Please help!
My apply ID password keeps getting changed on me. I get an email alert saying my ID has been changed, and then when I go to look at that email wondering how it got changed when I never changed it, it shows that the email is now in the "Trash" folder in my email....so I go to my trash box and then the email is not even there. I have taken screen shots of all of this happening(from the email alert to the message being in the trash). It is happening literally once to twice a week! I have changed all the security questions and passwords. I have even called apple and they could not help me. Anyone have any advice?
Hi!,
I'm sorry to hear about your situation!
Try logging in from another computer and changing the security questions to highly specific answers (make sure to write them down).
If you use a credit card with your account, you may consider temporarily removing it from your account (you can use the application iTunes (in the menu bar: store > view account > view payment information) for this), as well as checking whether unauthorised purchases have been made. If so, you may consider contacting law enforcement services.
I hope you are able to resolve your issue!,
Kind regards, -
I recently did a full restore of my system from a time machine backup. Now the only thing that doesn't work is iChat. It opens with grey menu items and when a window finally appears it is blank. I tried deleting preferences files and the message cache, and I tried refreshing the keychain but nothing works.
I'm using the mid-2013 MacBook Air with the latest OS.HI,
OS X 10.9.x does not have iChat
It has Messages which can do all the thing iChat did (minus iChat Theater) but with new interface that tends to highlight the use of the iMessages account which was added at Mountain Lion (Messages 7.x)
Was the machine running OS X 10.9.x before the back up ?
Have you tried starting in Safe Mode ?
If this work then Restart normally.
This restore from a Backup, is it using the same Mac User account ?
(i.e. have you "migrated" some stuff to a new Mac User Account)
8:40 pm Tuesday; May 6, 2014
iMac 2.5Ghz i5 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
I recently did a full reinstall from my time machine and now my MacBook pro won't back up to the time machine. It starts a full backup ignoring the original back up, can anyone help?
Did you follow the instructions on the page linked below?
OS X Yosemite: Recover your entire system -
Hi, I recently updated my IOS and backed up on itunes. In the process I lost all my apps on my phone. If I use the back up option on itunes, will it restore my iphone to my old IOS? Please help!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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Ipod nano 5th g will not shut down properly - did a full restore - help
Hi,
We have a Nano 5th generation. We are having trouble turning it off. I did a full restore and it still has the problem.
It actually seems that the lower part of the wheel is not working correctly.
We had trouble pausing - but I got it to pause by pressing the wheel at the 4-5 o'clock position.
Later I had trouble shutting it off and was able to do it in the 7-8 o'clock position.
Any thoughts?If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
There is also CopyPod. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer. -
i would like to know how to get all apps back , also to get the other icloud account off my iphone ?
If you restored the backup from iCloud, it will automatically re-download all your apps for you on its own.
If you restored the backup from iTunes, you have to manually download all the apps back from the AppStore.
Never heard of such issue with iCloud before but you can sign out of all iCloud account starting with,
Settings>iCloud
Settings>Messages>iMessage
Settings>Facetime
Settings>iTunes & AppStore
Settings>Game Center
Turn off home sharing on your phone if its on. Then sign in back to each one of them with your apple account. -
HEY GUYS I AM USING AN IPHONE 3g and when i connect my device to my laptop a dialog box appears saying that an update of 4.2 is available so went for it.after the firmware is downloaded via itunes it shows that the firmware is invalid!.please help.
AND ALSO I HAVE HEARD THAT THE IPHONE 3G CANNOT BE UPDATED TO IOS 4.2!IS IT TRUE???
PLEASE HELP ME.This means that the phone you have was software unlocked to use on any carrier, or hacked. When you installed the update it restored the lock that originaly came with your phone. Not much you can do now. Apple will not support hacked phones. You will need to find out the carrier your phone is locked to and see if they offer official unlocking, or start googling to see if you can find a way to unlock 4.2.
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I'm trying a full restore in Lion, but it won't. States that there isn't enough space on the Mac HD. How do I restore everything from a recent Time Machine Backup?
Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...
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