I recently downloaded a movie but it's not in my library, what do I do to retrieve it?

Question

I downloaded "The Hunger Games" movie three days ago. I planned to watch it the day after downloading but I was busy. Today, I had free time so i decided to put it on, but it wasn't in my library where all my other bought movies are. I wondered if it was too late to watch it (as in the renting period had expired) but I checked that and I found out that you have a month and then 48hrs after you click play to watch it. I am absolutely certain that I never pressed play on it so what should I do?

Answer 1

What exactly did your friend do ? Did you or he take a backup of your iTunes library before updating your computer ? Have you checked to see if your music is still on your computer ? By default your iTunes library is stored under :
Windows XP: \Documents and Settings\username\My Documents\My Music\
Windows Vista: \Users\username\Music\iTunes
Windows 7 and Windows 8: \Users\username\My Music\iTunes
If it's there then you can add it to your iTunes library via File > Add To Library.
If not then do you have a copy of your library on a backup ? If you do then use File > Add To Library to add it back.
If you haven't got a backup then you might, depending upon what country that you are in and if the music is still in your country's store, be able to redownload your iTunes purchases via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.