I recently downloaded Aperture 3 from itunes. I have a problem with faces.

I recently downloaded Aperture 3 from itunes. I have a problem with Faces.
In Faces Mode when a particular face is selected it is wrongly including, from the 11.5k photos in my Aperture library, people with different names and photos where people have deliberately not been named. This happens every few photos between the correctly named ones and makes Faces virtually unuseable.
I took my 27" imac 2.8 GHz Intel Core i5 to Apple in the Trafford Centre where a patient assistant, Andy spent 2 hours trying to resolve the problem to no avail.
In his attempts, he consolidated my iphoto library into Aperture and even reinstalled Aperture. He confirms I am using the programme properly.
Iphoto Faces works perfectly and is used regularly by family, grandchildren etc,. I want to move away from iIphoto and use just Aperture as it is intended.
Can anybody help.

I have tried all aspects of the troubleshooting basics including the 1st aid section except the rebuild data basis.
The Apple assistant at the shop suggested I contact Apple as he couldn't resolve this issue.
His laptop also suffered a snag I also experience where the left & right hand pointers intermittently stop moving through the photos. I have to come out of Faces and back again for it to resume operating correctly.

Similar Messages

  • Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

    Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

    Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
    Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
    Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
    Elsewhere: call the phone number in the Apple Online Store
    Apple's price is $19.99, £14.00, €18.

  • I have a problem with face time

    I have a problem with face time as the mobile is sending messages to a no in UK which is 00447786205094 and this charges me a lot and I notice that it is sending this message to activate face time

    That's what happens when you buy an iPhone intended for a different market. If you want to avoid this, sell it and buy a phone intended for your market.

  • Does Aperture 3.4.1 have a problem with Epson printers?

    I bought a new 27" iMac and Mountain Lion and migrated my files from the old iMac.  Now when I'm in the Epson 2880 print menu (i.e., Print Settings) the computer freezes when I want to go back and change an Aperture setting ("brightness," for example).  I have to Force Quit the program to get out.   I didn't have this problem before I upgraded.
    Also, the choice of "Advanced Black and White" is grayed out in the Printer settings now, whereas in  my old iMac it is there.
    Also, the printer utility doesn't seem to work, whereas it worked before. 
    Also, I frequently get a message when I want to relaunch Aperture about rebuilding or repairing my library because of inconsistencies (I forget the exact verbiage).
    Can anyone help?

    Thanks, Kirby.  I had already done this and Epson directed me to the Apps store for an upgrade, but Apple didn't seem to offer any upgrades. I think there has been an upgrade already since I'm now using Printer Utility 4.  And here's another thing:  I can go to the System Preferences to activate the Print Utility and see my ink levels, but I can't do it out of the Applications menu.  When I click on Printer Utility I get this message:  "The alias “Epson Printer Utility 4” can’t be opened because the original item can’t be found."  Strange?
    I noticed in the Print dialogue menu a clickable item that is not in the old dialogue:  Unsupported PDE.
    I'm still crashing if I try to get out of the print menu.

  • I recently downloaded and installed Lightroom 5.7.1 problems with Flickr plug-in.

    I recently downloaded and installed lightroom 5.7.1 and am having numerous problems with the Flickr plug-in.  All Videos uploads creating error messages.  Many photo uploads creating error messages.  Something about API error.  Also, my photo count after is different within the app then it is on Flickr website.

    It really isn't clear what you are asking. If you are looking for the profiles for your cameras you would go to the calibration tab in the develop module and click to choose from different profiles. Profiles will only be available for raw files, including DNG files.

  • Can't download songs from iTunes Match - have no rights

    iTunes Match works fine on all of my devices and on my iMac.
    On my MacBook Air however, I cannot download a song at all. It jumps from song to song without getting played. When I click on the download from iCloud button it shows me an exlamation mark infront of the title and when clicking on it it says:
    http://cl.ly/0d0U1w0G1U1i0N423c47
    What have I done wrong? I'd like to listen to my music on my MacBook Air, too.
    Please advice
    Thank you very much
    Artur

    did you find a solution to this? because i'm having the same problem.

  • Recently downloaded tracks (from itunes store) skip to the next song half way through (same problem with the same tracks on my ipod).

    The end of the problem tracks won't play at all without skipping to the next track - even moving the slider to fast forward to the second half of the track, it will just skip to the next track.
    I've tried clicking on track info and checking/unchecking the start and finish times of said tracks as others suggested, which hasn't solved the problem. The files are not corrupted.

    I'm having the same issue with a few songs I just downloaded. It skips randomly in the middle of the song.

  • I recently downloaded a book and it will not open due to being incorrectly formatted. Even though I downloaded this FROM iTunes!!!! What is going on, I have the latest OS and iBook version....??????????

    I recently downloaded a book "In a Pit with a Lion on a Snowy Day" and iBooks tells me its incorrectly formatted even though I downloaded this from iTunes and have the latest version of the iBooks app.  What is going on? I want a refund if this doesn't work.  My other books open fine.

    The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
    Before asking for a refund, also try deleting the book and redownloading it.
    If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
    To let Apple know your views on their apps or services, use
    http://www.apple.com/feedback

  • Unable to Download Song from Itunes

    Receiving an error message on my iphone 4S when trying to download music from itunes.  Have not had problems in the past.  I have restarted my phone.  I have the most up-to-date operating software.  I signed in and out of my apple ID.  Nothing seems to be working.  Any suggestions?  Thank you.

    I have both a strong wifi and cellular connection.
    I have restarted my phone.
    No problem downloading apps.  Same error with a different song.
    Also checked to make sure I had memory storage left on my iphone - I do.

  • Some songs i downloaded directly from itunes won't convert and transfer to my ipod

    I convert everything I download to AAC, so the files are smaller and can fit more on my iPod.  However, some things I recently downloaded directly from iTunes wouldn't convert and transfer to my iPod, even though they're in my library.  I tried downloading the newest version of iTunes, restoring my iPod, and manually converting the files.  Attempting to manually convert the files just gives me an unkown error message.

    Read the solutions in this thread - converting songs downloaded from iTunes Music Store and "converting" music information in the user manual - iPod Manuals

  • TS3297 I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place.

    I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes

    It's probably asking you to verify the security code found on the back of your credit card.
    Regards.

  • Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won't play, i am being required to DOWNLOAD them again.

    Please help. I recently upgraded to IOS 8.2 and i realised
    that all my downloaded videos from itunes have somewhat vanished. I see the
    cloud sign with the downward arrow. However they won’t play, i am being
    required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
    any other way to go around this? As I do not want to download a second time,
    that would cost me more money.

    Hello ogojohn,
    Thank you for using Apple Support Communities.
    The   icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same. 
    iTunes 12 for Mac: Download previous purchases from the iTunes Store
    Regards,
    Jeff D. 

  • I have recently downloaded content off iTunes, however just today it  states my card details are incorrect? Can anyone help?

    I have recently downloaded content off iTunes, however just today it  states my card details are incorrect? Can anyone help?

    Thank goodness it's not just me.   I also have tried everything from previous forums and nothing works. I logged out and cannot log back in.  Even changed password to no avail.  How can we find out if this is an Apple problem. 

  • HT5100 I have downloaded lectures from iTunes u but they do not show up on my bookshelf.  Why?

    I have downloaded lectures from iTunes u.  It had been working fine, but now my downloads do not show up on my bookshelf.  They do show up as downloaded when I search through the catalog.  How do I fix this?

    Wow, I just checked & all the DOWNLOADED songs MADE it into my iTunes "Songs". Thanks anyway!

  • I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???

    i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod

    Is the iPod signed into the account that purchased the music?

Maybe you are looking for