I recently downloaded Mac OS X, my wifi is connected but I am unable to get onto the internet. Help?

Try restarting the computer or go into network settings and choose assist me at the bottom when your connection is highlighted in the sidebar and follow the prompts

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I have a Mac OS X and a Sony HDR-CX7 camcorder. When I get onto the sony webpage to download program to import movies onto my Mac, they only have downloads for Windows. How can I get a program for my Mac?

I have a Mac Os X and a Sony HDR-CX7 camcorder. When I get onto the Sony webpage to download the program so I can import my movies, they only have programs Windows. How do I get this for my Mac.

You shouldn't need any application except what you already have: iMovie, iDVD, iPhoto....
To check on compatibility with your model camcorder, check these out:
https://support.apple.com/kb/HT3290
http://support.apple.com/kb/TS3356
Some formats are not readable by the above; you can use something like MPEG Streamclip to convert the footage or Quicktime Pro (as mentioned in one of the articles).

Cannot get onto the Internet on wifi

I am connected to my wifi at home and am not able to get onto the network. I am using the cellular connection at the moment.
Ha anyone had this issue?

Hi Jkh12,
On the iPad, turn the WiFi off and back on again. Go to Settings -> WiFi. Turn the switch to Off. Wait a few seconds. Turn it back on. Try connecting to the WiFi network again.
Restart the iPad. Press and hold the Wake/Sleep button until you see the red slider button. Slide to power off. Wait a few seconds. Press and release the Wake/Sleep button to power it back on again. Once it powers back up, try connecting to WiFi again.
Try reseting the iPad (different from restarting). Hold down on both the Sleep andHome buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding both buttons until the Apple Logo appears. When you see the Apple logo on the black screen, let go of both buttons. Once it powers back up, try connecting to WiFi again.
Try resetting the network connections on your iPad. General -> Reset -> Reset Network Settings.
Hope this helps!
~Joe

I have a ipad 64GB Wifi 3G and i can not get onto the internet, i have set up wifi but it wont get on the net

i have a ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have set up wifi but it wont conect to the internet

From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
Have you reset your iPad already?
Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
Genius Bar: http://www.apple.com/retail/geniusbar/

Just got a second hand ipod touch from my grandson dont know much about them, want to get onto the internet while away from wifi can the ipod touch do this such as gps any help would be appreciated.

Hi i have just had a second hand ipod touch from my grandson but he is not very helpful with it.
Can u get onto the internet when not using wifi such as in the car or such like. my phone uses 3G can you use gps or anything.
i really do not know anything about ipods
Any help would be appreciated.

"Can u get onto the internet when not using wifi "
No.
it connects to the internet ONLY via wi-fi

I downloaded Mountain Lion,when it opened up I no longer had any way of getting onto the internet. It on the Wi-Fi: no hardware installed?? Help!

Can anyone help? I downloaded Mountain Lion and when it opened up I no longer had any way of getting onto the internet. On the Wi-Fi icon it shows: no hardware installed?? Help!

Restart the router. Wait until all the lights are lit up properly.
Restart the Computer.
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

Downloaded coupon from shopathome and now can't get onto the internet how do I remove it

In order to get access to download coupons I had to upload their information and toolbar which is visible on my problem loading page from Mozilla. I was able to get this far by going into windows safe mode.
I can not get on line by Internet Explorer or MSN. The address is correct. I fear that a virus maybe backdoor or simply the ShopAtHome site has locked me out of the internet. All other computers in the home work on the internet. Is there a way to go back before I downloaded this or is there a way to delete it

Instructions from the ShopAtHome.com web site ( http://www.shopathome.com/pages/faqs.aspx#gen13): 
'''''For Windows Users:''''' 
'''''To uninstall the Toolbar, go to your Windows Control Panel. Next, click on "Add/Remove Programs". Our Toolbar is listed as ShopAtHome.com Toolbar or SelectRebates. Click on the appropriate name, then click on Change/Remove. With the "SelectRebates" version, you will see a box which gives you a choice of uninstalling both the Toolbar and SelectRebates software, or only the Toolbar. (Please note that if you uninstall the SelectRebates Software, the Toolbar is also removed.) Make your selection to uninstall only the Toolbar; or both the SelectRebates Software and Toolbar, and click "ok." With the ShopAtHome.com Toolbar you will not see any box, the software will simply go through the uninstall process and remove the necessary files. The Toolbar and/or Software are removed after your reboot your computer. '''''
Also see the following Firefox articles:
*https://support.mozilla.com/en-US/kb/Uninstalling+add-ons#Troubleshooting
*https://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on
 
You have an item installed that is considered malware/spyware/adware, "My Web Search Plugin Stub". This type of pest is usually installed along with software you download from the internet; generally free programs, but not always. Carefully watch for "extra" items that will be installed and un-check or opt-out of them.
#You can check to see if you have any of these from [http://www.google.com/search?q=%22Fun+Web+Products%22&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:es-ES:official&client=firefox-a|"Fun Web Products"] installed:
#*Control Panel > Add or Remove Programs, click on any that you find and click "Remove": Ask.com Bar, My Search Bar, MyWay Speed Bar, My Web Search Bar, Fun Web Products Easy Installer
#*See:
#**http://www.safer-networking.com/removemywebsearch.php
#**[http://www.pchell.com/support/mywebsearch.shtml|PC Hell: My Web Search Removal Instructions]
#**http://helpint.mywebsearch.com/intlinfo/help/toolhelp.jhtml#q3
#You '''MAY''' need to change a preference to reset your default URL/location bar search provider:
#*Enter '''about:config''' in the address/URL bar and press the Enter key
#*If you see a warning, accept it (Promise that you will be careful)
#*Filter = keyword.URL
#*Below the Filter, if keyword.URL is '''bold''', right-click on keyword.URL and choose "Reset"
#*Restart Firefox (File > Restart Firefox)
#*See: http://kb.mozillazine.org/Keyword.url
#You '''MAY''' need to reset your homepage. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
#*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#Update the [[Java]] plugin to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Wifi is no, Able to search internet but not to update iOS software ( it says i haver no internet connection, but i do because i can surf the internet?? Can anybody help.

I need help with This thing. I Have na iPad 3. It. says no service although it does show the wifi bar. Also I am Able to surf but on general it shows there is an update for the software and when i try to start it, it shows i'm not connected to internet. How can that be? I Also tried to connect my iPhone to the same wifi and it says no internet connection. anybody?.

Hello there, Learning.
The following Knowledge Base article offers up some great, basic troubleshooting steps for issues with Wi-Fi on an iOS device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
If the issue persists after performing the initial recommended steps, then try the following:
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have just brought my new mac book air home from the store and cannot get onto the internet even although correct password entered for wifi and signal strong and it says it is connected to network , all other devices are working in the house

Hi
I have just brought my mac book air home from apple store and it won't connect to internet although correct wifi password entered and all other devices are connecting ok and signal strengh strong and it says it is connected !

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

I recently added a wireless router and now am unable to get to the internet through Firefox.

When I laucnch Firefox I get the following message: Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept
cookies.
Do I have to do something else now that I added the wireless router?

From a previous post:
Clear the Cookies for the Specific Site or Page you are having the problem connecting to - or if no sites will load, Clear All Cookies: http://support.mozilla.com/en-US/kb/Deleting%20cookies?s=clear+cookies&r=1&as=s

HT4863 I am getting prompts in my mac mail saying to insert my password but I do and it gets rejected? Please help me with this...thank you from Cappuccini...:)

I have had this problem since changing over to I Cloud and I thank you in advance for helping me with this...Cappuccini (Wayne).

1. Go to http://appleid.apple.com and change your password: make sure it has at least eight characters (more would be better), at least one of which is a capital, at least one lower case, and at least one a numeral.
2. Sign out in System Preferences>iCloud then sign back in again and re-enable Mail.

My ipad2 's wifi is connected but i can't go internet. who can help me

my ipad2 's wifi is connected but i can't go internet. who can help me

Check the IP address assigned to your iPad (touch the ">" next to your network name in Settings > WiFi). If it starts with 169 then your router has not assigned a valid LAN IP address to your iPad. It might appear to be connected but you will have no success on the internet.
Sometimes restarting your router by temporarily (30 seconds) removing/restoring power to it will solve this problem. If it doesn't check that your router has up-to-date manufacturer's firmware and test your iPad on some other networks to see if it works properly there.

Recently downloaded Mac OS X Mavericks and Safari has become noticeably less responsive; slow to load web pages. Also, when Safari is open, the Finder randomly comes to the front. Any ideas?

Recently downloaded Mac OS X Mavericks and Safari has become noticeably less responsive; slow to load web pages. Also, when Safari is open, the Finder randomly comes to the front. Any ideas?

In fact, I am runing some plug-ins: ClickToPlugin (Flash blocker), Collusion and Disconnect.
There is quite a history of new versions of Safari breaking third-party plug-ins/extensions becasue the plug developer did not have an updated version available by the time the new Safari version dropped. What you report--worked fne before but won't now--is exactly what history says happens in such a case.
First, turn off all third-party stuff and see if Safari smooths out. Alternatively, create a new user account and, from there, test Safari in its native state with nothing added. That is a good diagnostic to see if the issue is a plug or extension.
If either of those helps, check for updates to the add-ons. If the developer is slow in reacting to the updated Safari version, (not unheard of), stop using that extension until an update is available.

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. Any suggestions?

My airport extreme (generation 5) was set up using wifi and has worked flawlessly (on macbook pro 2 iphones and window 7 HP pc)until recently. I have reset to factory defaults over and over but still cannot get on the internet. However I can then take my DSL cord and insert it in a different Ethernet port other than the WAN port and I can get internet on my Mac and iphones but only wifi on my husband's PC. I hate to spend another $179 if this is just something I'm doing wrong. Please help

I'm having a bit of trouble confirming that the ZyXEL is a combination modem & wireless-N router. If it is, then you really won't get any advantages of using the 802.11g AirPort.
If the range of your ZyXEL is limited, you may find that doing either or both of the following will help: 1) Move the ZyXEL so that it is higher vs. lower in the room, that is away from any closed areas or placed in a metal cabinet, and 2) Changing radio channels. The latter is especially important in you live in an area where there are a number of competing Wi-Fi.
A good utility to find out, is iStumbler. You would use this to find these other Wi-Fi and find which have the strongest signal value. Those that do, you would also want to note which channel they are operating on, and then, change yours to one that is at least 3-5 channels away. So, for example, if you find strong ones on channels 1 & 6, change yours to 11.

I have recently downloaded content off iTunes, however just today it states my card details are incorrect? Can anyone help?

I have recently downloaded content off iTunes, however just today it states my card details are incorrect? Can anyone help?

Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.

I recently downloaded Mac OS X, my wifi is connected but I am unable to get onto the internet. Help?

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