I recently found out my 5c is water damaged, now it wont charge and I cant turn it on. WHAT DO I DO?????
I recently found out my 5c is water damaged, now it wont charge and I cant turn it on. WHAT DO I DO?????
Get it serviced.
Locate a Service Center
Call Apple for Service and Support
Set up service on your own or check options and warranty
Questions about service and potential costs (Choose your country after selecting your product)
Similar Messages
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Battey wont charge and I cant figure out how to reset my i pod.
If any one can help me. Im new to Mac and Ipods. my I pod worked earlier today and then it shows the apple support sad face and the flashes to a battery with a lighting bolt. I have tried to reset it with the support page info but I am totally stuck and dont know what to do. please help me i am about to lose my mind.
" have tried to reset it with the support page info but I am totally stuck and dont know what to do"
To reset, hold down the MENU and SELECT (centre) buttons for five or ten seconds until you see the Apple logo appear then the menu button to go to the normal display
"my I pod worked earlier today and then it shows the apple support sad face"
Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod displays a sad iPod icon
iPod's battery doesn't charge
You can also check out this extensive user post, however read it carefully if you get to the Last Resort section. As your iPod is most likely still under warranty you may not want to go this far: Mitch's Sad iPod and Exlcamation mark post -
i have recently found out that my daughter has invaded my iphone 3gs through bluetooth
devices she has cbimed are iphone ,LG RUMOR TOUCH ,DTVBluetooth. how fo i unpair this items.?
i now have her address book in mine! o wamt her out and want to keep her out!!!
PLEASE HELP '!!!!!!!Thank you for your help , (it was the iCloud acct.) but I am left with another guestion , why would my call logs be showing phone with arrow pointing right beside my logs . I don't have my call forwarding on, can this be part of the original problem ? Thanks so much as u can tell I'm not good at this devices. Sometimes ya can't teach an old dog new tricks----- but with your help I'm trying :)
Ps . I also originally from N.E Ohio . -
I've recently spilt a little bit of water on my Macbook Pro 13" and some of it went into the keyboard, the first thing I did was get paper towels and dry it off, everything is except now the speakers sound different, and a little bit lower in volume, basically the speakers just sound weird, there's no word to describe it, I can't really hear any bass from my speakers
Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement. -
i had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO
It sounds like the LifeProof case may have leaked. Did you pay for the Waterproof protection? If so, you can file a claim with lifeproof, pay the deductable, and get a replacement.
If you didn't purchase the Waterproof guarantee, if you have Applecare Plus, $79.00 will get you a replacement. If you don't have AppleCare Plus, then this is a $269.00 replacement lesson. -
My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes
There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device. -
my iCloud Backup button is grayed out and i cant turn it on. All my devices are on Wifi. Help! Both my ipad and iPhone
A number of employers will push a security profile to your phone when you add their exchange account that prevents you from backing it up to iCloud. They do this because they don't want confidential company information on another companies servers. If this is the case, you will find a setting called "Profile" in Settings>General near the bottom.
You would have to contact the company's IT department to confirm that they are preventing you from backing up to iCloud but that's normally what causes the iCloud backup setting to be grayed our or missing from an iOS device. -
I recently got my iphone from AT&T which came with a charger and know the charger says "this cable is incompatible with this iphone and is not reliable" can anyone tell me how I can fix this or what to do?
Contact AT&T to have them replace the cable.
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Hi i would like to know wat if you forgot your answers and u cant buy somthing of i tuns on my phone
hi i would like to know wat if you forgot your answers and u cant buy somthing of i tuns on my phone
jorge carrillo wrote:
hi i would like to know wat if you forgot your answers ...
1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808 -
I thouhgt I set up ITunes to store my library on the external drive. However, I recently sound out that the library is stored on my main C drive. Is there someway to move the library to the exernal drive and still have everything function correctly?
If you go into Edit > Preferences > Advanced then you can change the location of the iTunes media folder. Keep in mind that if you do this and you unplug your external hard drive, iTunes won't be able to locate your music and you may get the little red "!" marks.
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I found out after the install of LION, that it does not support Rosetta, which runs Quicken and the classic AOL software and a myriad of other apps.
Can I go back to Snow Leopard? Is there a way to retrieve my thousands of saved E mails, which are saved on my Mac?
I still see the filing cabinet with my screen name but cannot get them to open.
Please help! Lion may roar, but the fact it does not support apps like quicken means it purrs.I had the Apple store wiped out my hard drive and I restore my last hard drive downloard by first placing Snow leopard DVD in the DVD drive and holding "C" when turning on the machine then I follow the instructions. I am back on snow leopard and trying out two finance software to replace Quicken for mac 2007. I am trialing Quicken essentials and ibank. They are both compatable with LION. So when I am ready will download Lion again. Also, Micorsoft Office needs to be 2011 version for it to work on Lion
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I purchase a 7notes and found out it is Japanese version which I can not use. How can I cancel it?
You can contact iTunes support and see if they will issue a refund, but they don't have to. The terms of sale is that all sales are final.
to remove it from your device, hold down on the icon until they all start to wiggle. Then tap on the white X in the red circle to delete it. Single tap the home button to exit that mode. -
This morning my phone wouldnt charge, I tried three different charging cables. They are lighting up to show they are working, but the phone does not charge or show a symbol or connect to the computer.
So i cleaned out the lint from inside the charging port. and inside all the chargers, some of them were new off the shelf so would not be the problem.
I found a dead spider inside the port. Have blown into it, thoroughly cleaned with a needle any debris and fluff and spider legs etc...
It still wont charge. I have ten percent battery... it's off for now. It is not covered for a chat with apple at all, unless i pay $40 which is crazy expensive.
Any ideas of what to do to save this phone? Obviously i cant back it up because it wont plug in to anything.
For now it is not on charge, just trying to let it dry out.
Probably i squashed this spider when plugging it in. therefore there could be spider guts all ruining the inside? I don't know how the ports are made. Up until not charging
there were no issues at all.Hi lisellemono1,
I'm sorry to hear you are having charging issues with your iPhone; I know how frustrating that can be. Based on your description and the possibility that there may be other debris or residue still in the charging port, you may need to have your iPhone evaluated or serviced. You may find the following page helpful:
Apple - Support - Service Answer Center
In the mean time, you may also find the information and troubleshooting steps outlined in the following article helpful:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
Dropped my phone in water and did not turn it off, what do i do?
I knocked my phone of the sink and into the toilet. the water was only halfway up the screen vertically and fell upside down on the power button side. it barely touched the speakers and the charger part but when i pulled it out and dried it off, i did not turn it off because I thought it was fine - the sreen was fine and everything worked perfectly until the grey screen and the black apple logo came up and had a bunch of code at the top of the screen? i dried it out even more and tried to turn it off, and it wouldn't. then it started changes screens a lot until it came to the restart screen and i thought it was okay but now it's blacks out in an airtight bag of rice..what do I do? is there no hope now and just replace? if I have apple care, how much would it cost to replace an iphone 5?
shusha29 wrote:
But I would also like to now if there's anything else I can do before having to get a new phone?
There is nothing more that you can do...turning the iPhone on and off does not help and can cause further damage if there is still moisture inside...moisture and electronics are not compatible.
At this point the best option is a visit to an Apple store genius bar for help.
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