I recently got a message saying I had 3 viruses on my iPod touch 5gen and it told me to go to a site to help get rid of them but I forgot it but it did say saveandroid? Idk if that was just a pop up or what. Can anybody help
I recently got a message saying I had 3 viruses on my iPod touch 5gen and it told me to go to a site to help get rid of them but I forgot it but it did say saveandroid? Idk if that was just a pop up or what. Can anybody help?
Alright thank you cause it was bothering me
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My iPad was lost today. I am using the Find My iPhone app, but it is not showing on the device list or the map (though my iPhones, even one that is not iCloud enabled, is). What can I do?
The only thing you might do is enable Lost Mode, which will allow you to set a passcode on it (as well as a message and phone number where you can be reached) so it will be locked when and if it does go online. You can also receive an email informing you if it goes online so you can track it on icloud.com. See http://help.apple.com/icloud/#mmfc0f0165.
In the meantime, you may want to change your passwords. -
I recently bought a new iPod 5gen and the iPod dosent hold it's charge it stays at 40 sometimes 20 percent half an hr goes by and it says it's fully charged once I unplug it it says it has 20 percent what can I do to fix it or what can I do about it?
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Solved!
Go to Solution.Open Calendar, Swipe from top down, select Manage and uncheck Facebook. I also hated the facebook notifcations,, I don't care about all the birthdays of my facebook contacts on my calendar.
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I need to find a way to delete itunes rented movies that still seem to remain on my ipad after being watched. The ipad shows memory allocated to the video and counts them in the "about" tab of my settings. I can't watch them and cannot seem to delete them from the ipad or during sync.
Go in Settings. Video. Un click the Show all videos
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I have a mac version of 10.6.8
'You' do not meet the requirements? They even sell Photoshop to Mac users. How bad would you need to be to 'not' meet the requirements?
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I forgot my answers to my security questions so I went to my account to change them, but the email accout that they send all the security info on how to change them no longer exists and I don't know how to change that email with knowing my security question. Can anybody help me?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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I recently got a message with an exclamation mark stating "your computer name is already in use on this network. The name has been changed to ______"
How did this happen, is it phishing, malware, or did someone hit some button on here to change it. I'm hoping that someone else doesn't have access to everything on my computer now. Help!Hello RaptorTrish,
Interesting name! You don't say what computer you are using, the OS or the nature of the network, home, office etc. Could you fill in a few details.
You are right to be concerned but there is often a simple explanation. -
I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
due to the virus attack i had to format my windows laptop...now when i installed new itunes software i had to sync my ipod touch again but it says that if i do it then the data present on my ipod touch will be erased as it is syncd to some older library... how should i protect my ipod touch data?
With all you media (apps, music) in the iTunes library connect the iPod to the computer and make a backup. Do that by right clicking on the iPod under Devices in iTunes and select Back Up. Then restore the iPod from that backup.
Note the the iPod backup that iTunes makes does not included synced media like apps and music. -
About three days ago my ipod said i needed to sync and so i did . when i did it stop working and the wifi is grey out and says no wifi . Ive tried rebooting it , reseting , restarting but nothing seems to work . Can anybody help me ? Please !
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
I hav an 8gb iPod iPod touch 4 and according to settings I've got 2.6gb of memory left. However I've tried to download apps which are way smaller than that but it keeps popping up saying not enough memory! Plz explain wats goin on
Top download and install apps you need space available on the iPod equal to about three time the file download size. If you download more than one app at a time you need about three times the total file download size available so it is better if short on storage to purchase one at a time.
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hi can anybody help me please have tried to restore phone but error3194 comes up
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error3194 -
I have been trying to put music I bought on Itunes on my Samsung Note 2 but my media player won't play m4p files so I tried to convert the files to mp3 but I couldn't, because a message says they are protected files. I then tried downloading different media player apps to see if they would play them but had no success.Can anybody help with a solution to this problem?
First quit iTunes and look in your iTunes folder.
On Windows, the iTunes folder is in your My Music folder.
On Mac, the iTunes folder is in your Music folder.
Follow this path: iTunes > iTunes Media > Music >
Here there should be all your music folders. Open the folders containing the music that is not playing. Right click "get info" (mac) or right click "properties" (windows).
This window will tell you the file type. iTunes will play music in AAC, MP3, and Lossless, etc.
If the files are .wma you will need to convert them into ACC or MP3 format for it to play on an iPod. In iTunes, highlight the tracks that you want to convert, then on the menu bar, Advanced > Create AAC/MP3 version and the tracks will convert. Delete the old files.
If the file extenstion is anything like .exe .txt .rar then you don't have an audio file.
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