I recently got a new iPhone 4 and finally plugged it into my Mac. I hit "restore from backup" and it deleted all of my photos. How do I get those photos back? My iCloud isn't showing them.
I recently got a new iphone 4. Before plugging it into my Mac, I had taken a ton of pictures with it. I finally plugged it in to update my phone and get my music from my Mac. In the process, I selected "restore from backup". After losing all of my new pictures on my phone, and not syncing my music, it seemed like the worst thing I could have done. Is there any way to retrieve these pictures? Any help will be appreciated.
The pics are gone. This is what a restore is. You erased your iphone, reinstalled your software, then added back your settings from the date of the last backup.
You should have imported your photos to your computer as you would with any digital pictures, before any restore or update.
Sorry
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I deleted an old work email account on my iPhone4 and it deleted all my contacts! How do I get them back?
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i was downloading music from my partners purchased music on my phone and it wiped all my existing music, how can i get my music back as i dont have it on my computer anymore? please help me
If you bought this music from iTunes you can download it again from within your Purchases in the iTunes App.
Otherwise, razmee is right. you can only sync to one itunes library. If you sync to another one whatever does not exist on the new library will get removed from the phone.
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I had previously had an iphone5 but it got stolen and I just got the iphone5s. I had previously backed up my old iphone to my itunes, and didnt have time to restore it to my new phone. I had taken pictures with my new iphone and when i connected it to my laptop i changed the setting to backup with icloud and it deleted all my current pictures and things and replaced them with what was on my old phone. Is there anyway I can undo this and get my pictures back?
Almost certainly you lost the previous iPhone 5S photos. But just in case you might have saved them ...
On your iPhone 5S, check Settings > iCloud > Storage & Backup and find the time (if any) that you made an iCloud backup. If you made one before you deleted the iPhone 5S' photos, they are on iCloud. If that's the case, you can retrieve them by doing Settings > General > Reset > Erase All Content and Settings and then restoring that iCloud backup to the iPhone. Of course, you would then lose the iPhone 5's photos from the iPhone 5S.
It's extremely unlikely you performed this iCloud backup at the right time, but it's your only chance. -
I lost ring tones that I bought when I got this new iPhone 4s how do I get them back
tlynnbrit wrote:
No I have notbeen syncing to my computer..I Had just gotten the phone and hadnt had a chance to yet. Sorry..mycomputer is old and slow.
Sorry. Your info is gone.
You chose to set up your iphone from your daughters backup.
The iphone is designed to be synced with your computer regularly. You should have set up syncing from day one.
As you have failed to sync your information, it is gone.
Very sorry. -
i updated my ipod to the newest software and it delted every song ive ever bought, none of its not itunes either anymore it is all completly gone. how can i get it back!?
Why is it not on your computer in itunes and included in your regular backup of your computer?
You buy one and only one download. It is your responsibility to move/copy/backup your music. -
I just recently got a new iphone 5 and would like to use the airport wifi in my house. But I can't find the pass word for the airport. Can anyone guide me in how to find this please? New to mac.
Please check out the following AirPort User Tip for help with AirPort passwords.
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How do i get my contacts back through icloud?
I got a new iPhone 4s and was told by the apple store that I should not put the back up from my old phone onto my new one in case my new phone undergoes the same issues my old one went through. I am unsure of how to get everything back through iCloud.
Hi becc29,
Welcome to the Apple Support Communities!
I understand that you may not want to restore from a backup after getting your iPhone replaced. After you set up your iPhone as a new device, navigate to Settings > iCloud and make sure the same account that your contacts are stored on is signed in. If the same account is signed in, the only step you need to take is to make sure Contacts are turned on and they will sync from the iCloud to your iPhone. Please use the following article as a reference.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
I hope this helps,
-Joe -
I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c. Now, I keep getting a pop up that says Continue Restoring? (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
I seleted to finish downloading because I didn't want to lose anything. It still will not finish downloading and I have tried this several times.
What do I need to do to that I can get my iphone to back up and so that I can install the new iOS?Hello there, Brandifoote24.
The following Knowledge Base article offers up an explanation of what you're error signifies:
iCloud: Understanding Backup alert messages
http://support.apple.com/kb/TS4576
"This iPhone has not been backed up recently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app data?"
This message is displayed if your iOS device has been trying to complete a restore for more than three days. This can occur if your restore has been interrupted due to network connectivity issues or some other problem occurs.
Being that this is the case, you would want to go back to the article it seems you were referred to us from and try to restore from your icloud backup again:
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/TS4036
How do I restore an iCloud backup if my device is already set up for use?
You'll need to erase all data and settings from your device, so first confirm that you have an iCloud backup to restore:
Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
After confirming that an iCloud backup is available, follow these steps:
Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
If the issue persists, then I would troubleshoot Wi-Fi using the following article:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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I recently got a new iphone 4 w/iOs 7. I set up th eicloud, etc. and got my contacts and appointments from outlook. All was fine. Now it will not snyc/update my phone from outlook. I get "Your setup couldn't be started because of an unexpected error."
Hello JinxUK,
Thank you for the details of the issue you are experiencing with the iCloud Control Panel. I found an article referencing the error message you are getting:
“Your setup couldn't be started because of an unexpected error.”
Apple is investigating this issue. This article will be updated as more information becomes available.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
I recommend saving that link so that you can check back for a resolution when it becomes available.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I recently got a new iPhone, I backed up all my info on iCloud, I wAs able to get all my info on my new iPhone but now it's saying that there is no more iCloud space, what do I do
Either purchase additional iCloud space or turn off iCloud backup and backup you new phone with a computer running iTunes.
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Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
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