I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?
I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?
I lost all content on my ipod after connecting it to a new computer. I had brought my iTunes library over from the old computer and had the most recent iTunes installed, but iTunes didn't see the ipod. Long & short of it is I worked with Apple support, finally was able to restore the ipod and everything looked like it was syncing normally. When I ejected the ipod there was no content on it at all. After trying several times unsuccessfully to get it reloaded and another session with Apple support, they suggested the ipod was damaged. Since it was working fine up till that point I doubted that. I then thought it might be the iTunes library that was corrupt so I checked that. (It's fine.) So I found an ipod repair place (authorized Apple dealer) and when I called them they found that it appears to be an issue with iTunes software itself and pretty much said I have to wait for an update to fix the issue. So I did everything you're supposed to do & it messed up my ipod. Now iTunes doesn't recognize thje ipod again!
Similar Messages
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I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
Are you saying you don't see these? -
I bought the new Iphone 4s. I backed up my old 3gs on Itunes store before trading in my old Iphone. I sync my new phone and I have all of my apps but non of the high scores. For example I played all of the angry birds and had three stars on all levels. Now I have the app on my Iphone but I am back no levels completed. How do I fix this problem. My Itunes store is on a PC running Windows 7
Under the answer you want to mark as correct you should see a box that says Correct with a green symbol to the left and a box with Helpful with an orange star to the left. Click on the one you want.
And thanks for thinking about that, it is appreciated. -
We got a new computer and have logged in to Itunes, but where did my music go? How can we find it?
They will not magically appear on another computer.
Your music will only be where you put it.
Copy it from the old computer or your backup copy of the old computer.
You buy one and only one download. It is your responsibility to move/copy/backup your music.
Hope all goes well. -
I've just updated my ipod and all of my music has gone. how can i get it back?
I've just updated my ipod touch, all the music has gone. How do i get them back?
Just try resyncing it from your iTunes library.
If it was not in your iTunes library when you did the update it is gone. -
my bridge crashed yesterday I couldn't open It
i opende it with Alt : it proposed me to purge the memory cache i did it no result
It proposed me to reinitialize the standard workspace i did it
miracle bridge opened !
but i was awful to see that i lost all my keywords in moy photos
i keep my collections , my author na me
but more than 8 years of job are lost
sOmeone can help me ti find them
i have a time machine safegarde .. may be I can find them back in an older safegarde but i don't know wher I can find my keywords
Thanks a lot if someone can help me I'm in complete despairHow were they syncing before; were they in iCloud or maybe in one of your email accounts?
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I forgot all of the answers to my security questions and when I set up my apple id I did not add a rescue email, I recently got a new iphone and I cannot purchase anything on it because it asks me to answer my security questions which i can't reset because I do not have a rescue email. what do I do?
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
I recently got my new iPhone and logged into my Apple ID that I use for my iPad and when I go to buy an app Which costs it asks me security questions I never set.. Help!
Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security". -
I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.
The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.
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I restored my iPhone and when sync with iTunes is in progress I receive the error message "iTunes could not back up the iPhone because a session could not be started with the iPhone." Any suggestions on what to do?
Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
Got a new iPhone that I've been using for about a month now, so the question is how can I get the pictures from my old iPhone and keep the pictures I have on the new iPhone?
Connect old iPhone to computer and save the pictures on computer.
Connect new iPhone and sync the pictures to your new iPhone. -
when updating my iphone 4s to the new ios 6, it lost all data including photos, contacts etc. itunes now cannot find previous back up. Is there anyway i can get this lost data
rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
Then make sure you sync everything to your computer so you do not lose it. -
my friend took my phone and tried to guess my password to unlock it, and he locked me out of my phone for a minute, but when it unlocked and i tried to use my phone all of my apps, photos, all my data had been deleted. how can i get them back?
As Ocean20 say, your only shot at recovering the photos and data is to restore from a backup (with iTunes if you took the backup with iTunes, through iCloud if you took the backup through iCloud).
The erasure is to prevent your data from falling into the hands of somebody who takes your phone and eventually guesses your password. If you feel that the inconvenience caused by this feature and your friend outweighs the trouble that somebody could cause if they got possession of your contacts and other data, you can change this behaviour.
Settings > General > Passcode Lock > Erase Data > OFF
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