I recently got an apple computer at work and downloaded my Juno email on it. Now, I can not access all my past email in my juno inbox from other computers. Pls help.

If it's a POP account and you set it up in Mail with the option to delete read messages from the server, then you can indeed no longer read it on the server. You may be able to restore the messages to the server if you also have IMAP access. Ask your mail service provider whether it's possible.

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I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

No... do not move programs.
About the iTunes library files
Your iTunes library files track the media you add to iTunes, how you've organized it, and other information such as playlists. By default, these two files are in your iTunes folder:
Mac OS X: /Users/username/Music/iTunes/
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

HT4113 I forgot my Iphone 4's password and I want to reset it and now i can not access it trough Itunes or any computer.

I forgot my Iphone 4's password and now i can not access it through Itunes or any other app, i want to reset it but i do not know how to, please help.

See here: http://support.apple.com/kb/HT1212

Hi, i play on yahoo games and i down low and update today and now i can not play in yahoo games, it say there are some missing plug-ins. please help

hi, i play on yahoo games and i down low and update today to my mac air and now i can not play in yahoo games, it say there are some missing plug-in. please help. thanks

Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M.

I recently updated my iPad now I can't access all the documents in the pages app, any advice to to get them back on my iPad?

I recently updated my iPad now I can't access all the documents in the pages app, any advice to to get them back on my iPad?

I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this.

HT1199 Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer

Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?

penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes.

I down loaded the newest version of itunes on my pc and now I can not access the store or authorize my computer what options are there its windows 7

I downloaded the newest version of itunes and now it keeps telling me I can not access no internet connection and I connected, how do you fix this issue. If you got the message then I'm connected

Hello there, Duane Harris.
The following Knowledge Base article provides in-depth troubleshooting steps for resolving your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I changed my appleID and primary email and now I can not access iCloud. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

I Changed my ISP and therefore changed my email address, which caused me to change my appleID. I had no problems making the changes to my appleID but now I am having problems with iCloud. My old ID is still showing as my iCloud ID and I can not see where or how to change this. I keep getting an annoying pop up box to enter the password for my OLD appleID as well as error messages that I can't back up to iCloud.
CAn someone please tell me how I can fix this so my iCloud works.
THank you!!!!!

Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

I can not access all music purchased using a different email address but have always had the same apple ID?

I have had an apple ID for at least 8 years I now have a diffeent deslyop computer and email address from when I opened the account when my email changed I updated my email and continued to download music books apps etc after a recent update I can no longer access the misic I purchased using teh original email address...it asks for my apple ID and shows original email address and I can not remember the password I had then and it does not recognize my birthdate etc...any thoughts?

Well I am having the same issue and I had not had to worry about getting a "licensed charger." The poster who responded offered not real insite and was rude to boot. I am also looking for the fix on this . My iphone will not even charge now on any charger. What the heck. I am not trying to treaten anyone either when I say I am frustrated with my iphone which in my case I have only had for a few months. I have already sent one in to be replaced and this is my second one. I have had troubles since the update GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR .

My kid forget id and password to use i pod touch now we can not do anything help

i have a ipod touch my kid forget pascode and id and now is locked we can not do anythingcon not get in go on line help how do i ghange the passcode on this thing

Here's what to do:
Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

I changed my appleID and primary email and now I can not access anything. iphone shows my old appleID and I can't log in with my old password but I can not log out and log in with new ID. How do I get iphone to work with my updated ID?

My old nternet account was cancelled and with it my emails. I updated my apple id and password in all my devices (ipad, iphone, imac, except for my moms iphone. I am trying to log out from my old account and set her up with her own apple ID and iCloud etc but it does not let me log out. I have a notebook with all my passwords in it so I know for a fact the password for the old ID/ email is correct yet a window keeps popping up that it is incorrect. I have spent hours reading and trying to fix it myself and nothing is working, same window keeps popping up. Any ideas on what to do? I have an iphone 4S, all software up to date and I made sure my moms phone is also updated. Thank you, any help is greatly appreciated.

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

Old adobe photoshop elements 4.0 from my old computer in 2004 and installed it on my new laptop now - how can i get/buy updates for it ?

hello i had once in an computer the licence for Photoshop elemnts 4.0 ,That was 2004 i desontalled it and nor i found my cd again
and installed it now in my laptop - but would like to add up to the Photoshop version that is now , the newest version - what do i have to do , do i have to buy a complete new version ? like cloud- - as i prefer the cd - but i think is not aavaialable any mor e
and wherhe can i buy it ? and what can i update ?
thanks a lot best regards heidi

Heidi,
Suggest that you purchase PSE v.13. The software is on sale from time to time at box stores and at Amazon.
Here is their price today:
Amazon.com: photoshop elements: Software
Note that the boxed version is for WIN+MAC!
Investigate whether or not your machine meets the system requirements.
Good luck!

Recently, my laptop has been taken and therefore i can not access all the music that was on my old computor, although the music is still on my Ipod, how do i retrieve the music and put it on my new laptop???

My laptop has been taken and becuase all the music bought from itunes is loaded on to the computor, not the account, i can't access all the music I've previously bought, on my new laptop. I still have my Ipod though and the music is stil on that, how do i transfer the music to my account on my new laptop ??? , xxx

check out this post by Zevoneer.

On Windows 7 PC, got the "upgrade iTunes" notice, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"

On Windows 7 PC, got the "upgrade iTunes" notice this morning, said sure, but the upgrade failed, now I can't access iTunes "invalid permissions"
I wasn't paying attention so I don't know the precise error I got on the upgrade failure.
All other iTunes upgrades have been fine...no brainers. Done several on this W7 PC.
If I re-download and install a fresh iTunes I assume I will lose my library...true? Can I find and save off my library so I don't have to "discover" all my music which is scattered all over the PC and a 1T attached USB drive.
Or is there some way to get the iTunes upgrade to successfully restart and install correctly?
Help!

Hello there, Konami84.
The following Knowledge Base article provides some recomendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I recently got an apple computer at work and downloaded my Juno email on it. Now, I can not access all my past email in my juno inbox from other computers. Pls help.

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