I recently got an iPad Air to replace my iPad2.

I cannot purchase anything from the app store for my new iPad - I get a message "your purchase could not be completed" contact www.apple.com/support/itunes/ww/. I can use my iPhone and iMac to purchase though - why not my iPad ???

Try going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in. If you still get the error message, try force closing the App store app (double-tap the home button, locate App Store, swipe up on the image above the app icon, tap the home button again), then reset the iPad by holding the power (sleep/wake) and home buttons at the same time until you see the Apple logo, then release.
If the error message persists, contact iTunes store support: https://ssl.apple.com/emea/support/itunes/contact.html.

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Hi, I recently got an iPad air. Singed in for new registration with cc details as I had no other option I already own an iPhone and also my husband owns one. Both have same Apple ID to sync with iCloud But after registering for iPad all free are charging

Hi, I recently got an iPad air. Singed in for new registration with cc details as I had no other option
I already own an iPhone and also my husband owns one. Both have same Apple ID to sync with iCloud
But after registering for iPad all my free apps are asking me to purchase those free apps. I have no idea what went
Wrong, please help.

You created the same Apple ID with the setup assistant on the new iPad Air - the same Apple ID used for the iTunes and App Store on your iPhone?
There is no charge for a free app regardless.

HT203512 Got my iPad air replaced guy in store said my music was in cloud and it wouldn't be a problem to transfer over.turns out it is cause I had updated my system since then and my entire music Is

I Got my iPad air replaced because it had problems connecting to the wifi.
the guy in the Apple Store said my music library was stored in the cloud and would be easily restored.
the problem is the new iPads operating system was updated there for couldn't retrieve my stored music I was livid I have an old pc
that took me ages to get the full music library on in the first place and don't really want to go down that route again.
please if you can give me any advice to get my library on my iPad from the cloud please help.....

There are two ways to sync music across your computers and devices (e.g., iPads, iPhones).
One (the "traditional" method) is to connect a cable between the PC or Mac and the device, open iTunes, and sync all or some of your music.
The cloud method requires an iTunes Match subscription ($25/year in the US, £22/year in UK). With this method, you sign up, and all your iTunes music is copied up to the cloud, where it then becomes available on all devices. If you stop the subscription you lose cloud access to the music - however, you should keep a copy of the music in its original location (e.g., the PC you started with), or download everything from the cloud to another authorized computer, to keep a local copy just in case. If you're not sure whether or not you have an iTunes Match subscription active, check your emails from Apple, or just try to sign into iTunes Match on the iPad (Settings - iTunes - iTunes Match) and see if it lets you.
"Device backup" is a separate thing from "syncing". You can back up an iPad to a computer or to iCloud. Much of your information is backed up - however, it does NOT include music. If the Apple representative told you that an iCloud backup would restore your music, he was mistaken.
I don't know if that helps you
Matt

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it?

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?

Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance

Is it possible to have 2 icloud accounts on one pc? My wife and I have 2 separate itunes accounts and we have different music stored on our iphones. She just recently got an IPAD and I will be getting one soon. We would like to share ibooks purchased f

Is it possible to have 2 icloud accounts on one pc? My wife and I have 2 separate itunes accounts and we have different music stored on our iphones. She just recently got an IPAD and I will be getting one soon. We would like to share ibooks purchased from itunes. If she stored it them on icloud, can I download it onto my ipad?

How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting messages and FaceTime for my 13 yr old daughter. Do I have to create a different Apple ID for her?

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?

It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs.

I have an iPhone 4 & recently got an iPad mini. I have one Apple ID for everything. I can access iTunes & my iCloud info in settings on my iPad but now my iCloud info & iTunes is frayed out on my iPhone & I can't open them!

I have an iPhone 4 & recently got an iPad mini. I have one Apple ID for everything. I can access iTunes & my iCloud info in settings on my iPad but now my iCloud info & iTunes is frayed out on my iPhone & I can't open them!

Hi yonamadonna,
Welcome to the Support Communities!
To address this issue, I would suggest you close all open apps, then restart and reset your iPad. Here's how:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Reset iPad settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a74dc01
Reset iPad settings. Go to Settings > General > Reset, then choose an option:
Reset All Settings: All your preferences and settings are reset.
Also, check the restrictions settings on your iPad mini to make sure these apps have not been turned off:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
Cheers,
- Judy

Just got an ipad air and while creating my apple ID with credit card, I got to itunes gift card/ itunes gift section and was asked to supply a CODE to proceed with the form but I don't have the code. please how how can i get the code?

Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot

The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.

I am new to Apple and just got an iPad Air. Any suggestions on migrating my Windows Vista Contacts and IE Favorites to the iPad? The suggested method of using iCloud is restricted to Windows 7 and 8. Thanks.

I am new to Apple and just got my iPad Air. Does anyone have a suggestion on how I can migrate Contacts from Windows Mail and Favorites from IE that are on a Windows Vista desktop ? The recommendation that I have seen are via using iCloud but that does not appear to work for Windows Vista, just Windows 7 and 8. Thanks.

You could try putting your contacts in through Gmail and then signing in with that Gmail on your iPad. You could also try searching for some kind of app that will transfer data easily (I'll look into it and update it if I find anything). I don't have any Microsoft products so I'm not sure if I'm much help but I'll definitely try. You'll definitely love coming to Apple it's much simpler and easier!

HT201269 I have bought a new IPad Air to replace the first version of IPad. I want to transfer my information from the old to the new one without losing the data and history from APPs like Candy Crush. What do I do?

Just purchased an IPad Air to replace a first geneation IPad purchased several years ago. How do I transfer data from the old to the new without losing the history and data from Apps like Candy Crush? Thanks

How to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Moving Content to a New iPad
http://tinyurl.com/qzk2a26
Transferring your prepaid cellular data account depends on your carrier. AT&T lets you move it yourself when you go to Cellular Data in Settings and log into your account with your previous AT&T user name and password. For iPads with Sprint service, you can set up an account on the new iPad and contact Sprint Customer Care (888-211-4727 and go through the menus) to deactivate the old plan and get credit for unused service. For Verizon, call the company’s customer service number for mobile broadband support (800-786-8419) and ask to have your account transferred.
 Cheers, Tom

I have recently purchased an IPad Air. This comes with "IPhoto" as well as it's usual photo App. I do not have a Mac, instead I am syncing it to my windows PC. Is there any way of actually moving a picture around, (arranging photos in a single album)

I have recently purchased an IPad Air. This comes with "IPhoto" as well as it's usual photo App. I do not have a Mac, instead I am syncing it to my windows PC. Is there any way of actually moving a picture around, (arranging photos in a single album), in either of these apps???? They claim to be able to "Organize" or "arrange" Photos, but for the life of me I can't figure out how......could you recommend any apps that actually allow someone to move individual photos around on an IOS Device.

No, reordering within folders and albums is not supported. the yare arranged automatically by date. I found this, but I have not used any of the apps besides iPhone. You might check the descriptions to see if they do what you need.

I recently got an iPad and want to use it in the classroom to teach history and geography,any suggestions of how I can?

I recently got an iPad and want to use it in the classroom toad in teaching history and geography, any suggestions on how to get started?

I assume you have a data projector to which you want to connect the iPad. You will need the appropriate lead. Is it written material you wish to display? What programmes is your information on?, eg, PowerPoint, Keynote, Pages, Word PDF's etc. A lot more information is required.

I recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ? or can you run both versions on OS10.9.5 ?

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

I recently got new mac air and transfered my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record shows its recieving sound from software inst. but no sound. I checked audio preferences OK

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ?
thanks,

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

Settings >> Mail, Contacts. Calendars >> Organise by Thread. Switch to OFF to see every individual email in the Inbox.

I recently got an iPad Air to replace my iPad2.

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