I recently had problems logging in to a website.Was advised by the website admin to delete all cookies - big mistake - how can i recover my cookies. i can not log in to many of my favourite websites and log in details have gone

I think i have said it all in the question. i am running on Windows XP and have downloaded the latest version of Firefox. Can nay one help me please? My computer is a mess

Thank you for the links. I have tried all the steps described including re-syncing system time, which I had done even before I posted my question here. The problem
remains. I still cannot log in to UHRS.
The problem occurs only in IE on my computer. In Chrome or in IE on my husband's computer (we are both using IE 11) there is no such issue.
Well, in that case. Try this:-
Go to: www.live.com and log out if you are signed in to your UHRS cw-email adress. (Do NOT save your UHRS password, otherwise you have to do this everytime.) Log in to your UHRS account again.
If still not, then try this:-
Please see: What
to do when Internet Explorer isn't working.
See: "How
to Reset Internet Explorer settings".
If the issue persists...
1. Please download and run the Microsoft
Safety Scanner tool (freeware).
2. Reboot your PC.
3. Please download and update Malwarebytes Anti-Malware
Free
4. Reboot Windows in Safe
Mode and run a Full
Scan with Malwarebytes Anti-Malware.
If still no joy...
5. Download and Run AdwCleaner, RogueKiller and Junkware
Removal Tool (Freeware)
6. Reboot and Test.
If still same then can you tell me from when it started happening ? Like which thing did you installed/modified last time from when this problem started ?
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I've recently had problem with a popular internet radio site. Once the player opens and the music plays, all Firefox windows become frozen with no possibility of recovery.

When I load up the internet radio channel on http://www.cheriefm.fr, a new window opens with the player, the music starts playing, but all browser windows become frozen. When I force the closier of the player window, Firefox crashes. I thought Firefox 3.6.9 would solve this problem which has only been occuring recently. This used to work fine with previous versions of Firefox.

Hi, babalku
Have you made sure that all the other drivers for your system are up to date? Unfortunately, there is not an update available for every device, but those that are available should be downloaded first to maximize compatbility with all devices. All drivers available for your system can be found here. The results can also be filtered by device and operating system using the dropdown menus at the top of the page.
Best of luck, and let me know how it goes
Adam
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just free

I have recently had problems in getting my Adobe Premiere Elements 10 to run. One of the gentlemen was able to take over control of my computer, and got it working for me, however since that time the program will sometimes open but most times it just freezes the computer and I have to shut it down and re open without any success with opening the elements program.
Can you help

Sosure
What computer operating system is your Premiere Elements 10 running on?
What video card/graphics card does your computer use? NVIDIA GeForce? If so, please read the Announcement about the Premiere Elements 10 NVIDIA GeForce issue which is found at the top of this web site. Does that apply to you? The explanation for the situation and the fix (roll back of the driver version) are all included in that Announcement.
We need to rule in or out this factor at the onset before we get to other questions
a. non NIVIDIA video card/graphics card driver
b. project preset and properties of source media
c. computer details
More later.
We will be watching for your reply.
Thank you.
ATR

Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I have recently had to fire my web designer who was using iWeb. Now I'm trying to figure out how to get the site to open in iWeb on my new MacBook Pro. Is there a way?

I have recently had to fire my web designer who was using iWeb. Now I'm trying to figure out how to get the site to open in iWeb on my new MacBook Pro. Is there a way?

Firstly iWeb CAN'T IMPORT any kind of published html code as it has no import facility. You can however add html code, javascript and css by selecting the html snippet and placing it on your page the entering the code in here and clicking on Apply. You DO NOT create a shape as you say - you use the html snippet and place your code in there.
There are not really a lot of ways in which you can write code - if you want to enter small amounts of code, then you would use an ordinary text editor to do this such as Text Edit on a Mac or Text Wrangler. If you want to add code to iWeb like this, then you would either use the html snippet method in iWeb itself or you would have to publish the site to a local folder from iWeb and open the relevant html page with a text editor and add the additional code in this way and then publish. However, if he decided to add the code with a text editor, then you would have to upload the pages directly to the server using an ftp client - if you try to upload the site directly from iWeb, all the extra code will be overwritten.
As for checking whether the site was created using iWeb, all you need do is view the site in Safari and then click on View and then select View Source Code and it will tell you.
Even thoough extra code was added to the site and he might well have done this by publishing to a local folder and adding the code with a text editor, he should still have the domain file for the site too.
Ask again. I'm sure that for adding quick code, most would not want to use programmes such as Dreamweaver, but a simple text editor will suffice. As OT already said, if he claims that he does not have the domain.sites file, then try Flux 4 which is a web design programme and has full import facilities. At least this way, if he just gives you the published version of the site, you have some way of opening it.
You can download a free trial of Flux 4 and you can also purchase the full version from the Mac App Store if you decide you like it.

Hi i have tlk to someone on here already but i accidentally exit out of chat, i had problems downloading creative clouds on my windows 8 cp. the last person tried to help by changing LAN setting but it did not work

hi i have tlk to someone on here already but i accidentally exit out of chat, i had problems downloading creative clouds on my windows 8 cp. the last person tried to help by changing LAN setting but it did not work

Dmatthews5 do you receive any specific error messages when you try to download? Is the error occurring when downloading and installing the Creative Cloud Desktop application?

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

HT4623 Is this the most up to date article on up dating the iPhone - it there anything about the problems relating to the up date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

Is this the most up to date article on up-dating the iPhone OS - is there anything about the problems relating to the up-date to OS 6 - my G3 no longer works and Apple seems to have gone to ground. No Genius bar appointments available for a week!

iOS 7 devices need iTunes 11.1 or newer to sync. Depending upon your computer and the OS it is running, you may not be able to upgrade to iTunes 11.1 based on the requirements for iTunes 11.1. What computer and OS are you running your iTunes on? From the iTunes download pages I see the requiorements are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store

I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.

I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.
I Have tried to soft rest it but it does not work.
can anybody help?

Belly114 wrote:
Unfortunately because you have violated the warranty - it will cost £216.44. See https://www.apple.com/uk/support/iphone/repair/screen-damage/
Unfortunately, since an unauthorized party opened it, Apple won't have anything to do with it at all. It's not eligible for an out of warranty replacement.

I recently got a new iPad from Apple, everything was stored to the cloud now I have set up new iPad i have nothing. Apps can b replaced pics cannot. Can anyone help me please?

I recently got a new iPad from Apple, everything was stored to the cloud now I have set up new iPad i have nothing. Apps can b replaced pics cannot. Can anyone help me please?

Sorry to read about this. A relative had a similar experience. Just a few things she was told to do. Hopefully one will get your content back. Make sure you are logged in to the same Apple Account the last iPad was. You should have a recent backup that can be downloaded to have your new iPad look like the one you replaced. When I changed from one iPad to another I used my last backup and all my apps and photos reloaded with no issues. This was done over wifi.
Another way is connecting your iPad to a computer that is logged into your iTunes account. It will show what backups you have available to download To your iPad. Again hopefully a recent backup was made of your iPad with all your most recent content.
In my cloud settings I made sure any photos I took were uploaded to the cloud to be downloaded automatically to my iPhone and visa versa.
If you had your photos setup to be uploaded to the cloud they should still be there. You just need to be logged into your Apple ID and your new iPad and I see no reason you cannot access them. Hopefully it is a simple fix.
good luck. Jeff

Firefox is displaying unreadable characters when visiting some websites like digg. The sites work fine in all other browsers. I've tried all encoding options in firefox.

Firefox is displaying unreadable characters when visiting some websites like digg. The sites work fine in all other browsers. I've tried all encoding options in firefox.

This issue can be caused by an old bitmap version of the Helvetica or Geneva font or (bitmap) fonts that Firefox can't display in that size.
Firefox can't display some old bitmap fonts in a larger size and displays gibberish instead.
You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.
Uninstall (remove) all variants of that not working font to make Firefox use another font or see if you can find a True type version that doesn't show the problem.
See also [/tiki-view_forum_thread.php?forumId=1&comments_parentId=566006]

I am new to the MAC world but I am very familiar with Lightroom on a PC. This weekend I was weeding out the pics I do not want on my MAC and now I have a ? by all my folders. How do I recover/get back to where I was 2 days ago?

I am new to the MAC world but I am very familiar with Lightroom on a PC. This weekend I was weeding out the pics I do not want on my MAC and now I have a ? by all my folders. How do I recover/get back to where I was 2 days ago?

These instructions will help you fix the problem: Adobe Lightroom - Find moved or missing files and folders

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

I am trying to send SMS text via iPad Air and cannot. I have gone into my iPhone and "forward message to iPad". However I am prompted to enter "code shown on iPad"... What code and where do I find that on iPad??

I am trying to send SMS text via iPad Air and cannot. I have gone into my iPhone and "forward message to iPad". However I am prompted to enter "code shown on iPad"... What code and where do I find that on iPad??

The home screen is the screen that shows all of your app icons. You can have one home screen or up to 11 home screens depending on how many apps you have. The home screen on an iPad is the equivalent of the desktop screen on a computer. If you are using an app, just tap the home button once to return to a home screen.
This is is a (my) home screen.
You you might want to double check the instructions here.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Make make sure that you are signed into your iCloud account in Settings>iCloud and make sure that you have selected your Apple ID email address as well in Settings>Messages>Send & Receive at>You can be reached by iMessages at.

I recently had problems logging in to a website.Was advised by the website admin to delete all cookies - big mistake - how can i recover my cookies. i can not log in to many of my favourite websites and log in details have gone

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