I recently had to change my email address to a gmail address and my itunes login on my iphone still uses my old email address.

After going tthrough a recent change with my internet provider, I was forced to change my email address. I now use gmail for my mail. With my new gmail address, I went to itunes and updated my account to reflect my new email addess. At the same time, I also just bought a brand new iphone4s and got it all squared away.
Here's my problem;  Now that I've changed my itunes account to the new gmail address, whenever I try to buy an app for my phone or access itunes on my phone, the popup window for me to log into itunes shows my I.D. as my old email address. Now I can't log into itunes or buy an app for my phone.
Can somebody please tell me how to fix this??

I had the same problem. I tried everything I could think of, and I was just about to reset my iPad. The last thing I tried was giving in and telling the App store app that I'd forgotten my password. It took me through the password change process (for the old email address), and now it's downloading and updating apps normally.
It's still using my old email address in the iPad store app, but it works, and it syncs with iTunes on my Macbook with no problem.

Similar Messages

  • I recently updated my primary email address associated with my Apple ID account. When I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn

    I recently updated my primary email address associated with my Apple ID account.
    Now when I go to App store on my iPad it still tries to login to the App store using the old email address I had associated with the account, and naturally my password doesn't work. I can't figure out how to tell my iPad to login using the updated email address.
    So in effect I'm locked out of the app store and I currently have 26 updates waiting.
    I've tried disconnecting and reconnecting my IPad to iCloud with no luck.. However I cloud happens to show the correct/updated email address.
    Does anyone know how to resolve this?
    Thanks

    Did you change the email for the Apple ID or did you create a new Apple ID? A new Apple ID cannot be used with content that was bought using a different Apple ID.
    Changing the email address you use for your Apple ID -
    http://support.apple.com/kb/HT5621

  • My old iphone is using my old email adress for icloud so i am not able to gain access. how can i fix this?

    my old iphone is using my old email adress (which is deactivated) for icloud and i can not remember the password. how can i fix this?

    Hi 87rach,
    Is the old email address a different Apple ID, did you change your Apple ID from that old address to the one you are using now?
    GB

  • HT204053 I have set up a new Icloud ID  using a new email address on my I mac however my Iphone Icloud ID is still using an old email address that is no longer in use.  How do I change my ICloud ID on my Iphone to that on my  IMac computer. I only want 1

    How do I change  my  Icloud ID on my Iphone to match my ICloud ID on my IMac computer? My phone has an old email address that is no longer in use.  I have a new email address that I have used as my ICloud ID ( Apple ID )  on my IMac.  I want to be able to send photos from my Imac  to my Icloud account  and see view them with my Iphone.  Can you help me ?? Thanks

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. 
    When you do this, you may find that the password for your old ID isn't accepted.  If this happens, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • My iPhone automatically uses an old email address as my Apple ID and so nothing works. How do I change the Apple ID that defaults on my iPhone?

    My iPhone uses an obsolete email address by default and I don't know how to change it to the correct Apple ID. Help?

    Hi Barcelona,
    Where is this occurring? Have you signed your new Apple ID into the iTunes & App Store, iCloud, Messages, etc.? Is it coming up when you are trying to update apps? Can you provide a little more info?
    Cheers,
    GB

  • I recently had to do a complete system restore how do i transfer my itunes library from my iphone back onto my computer

    I recently had to do a complete system restore on my computer. How do i transfer the itunes content from my iphone back onto my computer?

    You don't.
    The music sync is one way - computer to iphone. The only exception is itunes purchases.
    The iphone is not a backup device.
    It has always been very basic to always maintain a  backup copy of your computer. Certainly you did not restore your system without making sure that your backup copy was up to date.
    Use your backup copy to put everything back.
    If for some reason you have failed to maintain a backup ( not good) then you can transfer itunes purchases from the iphone.  Without syncing:  File>Transfer Purchases

  • Location Service Problem! I Moved To A New House, and Used The Same Wifi, But My iPod Touch(4th Gen. iOS 6) Is Still Using My Old Location/Address and Not My New One, How Do I Fix This?

    I Moved From New York To Florida, But Kept The Same WiFi/Router, But The Maps App and My iPod Touch(4th Gen. & iOS 6) Is Still Registering My Location In New York.

    For location the iPod uses the location of nearby routers that are in Apple's database of routers and their location. Thus it appears that Apple's database is incorrect. You do not have to be connected to the router, just within range.
    Apple periodically updates their database based on information they obtain from iPhones, The iPhone has to have turned on the option to send info to Apple. no one has found another way to get the location of a router added/corrected.
      You can confirm that by going to well-know place with wifi like Starbucks or McDonalds

  • My iPhone 5 has my old email address and password in it, I updated both online, but my phone will not recognize and therefore has now locked me out of my photo stream.  how do I change my iCloud email on my phone???

    Please help.
    iCloud on my iPhone still has my old email in it with no option to update it.  I have no access to the old email.   I updated my email and password online via my macbook, but my phone will not recognize either!  It keeps popping up a screen for me to enter my password, but it says it's incorrect.  
    How do I fix this on my phone?????
    I can't fix it online because my iCloud online (although working) does not recognize either of my devices because they need updated….which I'm not able to do due to storage issues.
    I just want my phone to recognize the new email and password!!
    I have no idea what I'm doing but I'm about to throw this phone across the room.
    thanks!

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23
    You should still be able to log into an old email account, even if you haven't used it for some time, very few providers delete email accounts.

  • I change ISP and use ms explorer to set on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP. Can find no way to set firefox to new ISP. How do i do it?

    I changed ISP and used ms explorer to set up on to new ISP. Internet options has the new ISP address but Firefox does not pick it up and is still using the old ISP address. Can find no way to set firefox to new ISP address. How do I do it? edit

    -> Tap ALT key or press F10 to show the Menu Bar
    -> go to Tools Menu -> Options -> Advanced -> Network -> Connection section -> click '''Settings...''' button -> change these settings in accordance with Internet Options settings that work on MS Internet Explorer -> click OK
    Check and tell if its working.

  • I recently had to change my email address for the Apple ID and now when the App store comes up it still asks has my old email address and no password will work.  What should I taccepts it all fine as does facetime.  Help?

    I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work.  iCloud and Facetime are fine.  Don't know why it stays there or how to alter it.

    1. Sign out of old ID
    2. Sign in with new ID
    Settings>AppStore>Apple ID

  • I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that.

    I am unable to change or delete my iCloud ID, it is prompting sign in using an old email address that used to be my Apple ID, others have had this same problem but the answer seems to be to delete the iCloud account but I can't do that, because when I select delete account it prompts me to sign in on the old email address which doesn't exist anymore!! Please help!

    Welcome to the Apple community.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address

    I recently changed my email address and the app store will not let me use my new email.  I have my apple id under my new email address.  Any Suggestions?

    1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
    2. Reboot
    3. Sign in with new email address

  • HT5312 had to change rescue email address but the security section still uses the old address how do i correct this

    had to change rescue email address but the security section still uses the old address  how do i correct this

    1. Sign out of old ID
    2. Sign in with new ID
    Settings>AppStore>Apple ID

  • HT4009 I have recently changed my email address, now am having problems with signing into apps...as it still shows the old email address.  I need help ...anyone??

    After recently changing my email address on my iphone 4, am now having problems signing into the apps using my apple id....I have the apps still showing the old email address...and the password has not changed....can anyone tell me how to fix this?  Thank you in advance...

    You've updated your iTunes account to have your new email address on it - you might need to log out of your account by tapping on it at the bottom of the Featured tab in the App Store app and then log back in with the updated version of your account so as to 'refresh' the account on it.

  • My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

    My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.  My password doesn't work with the old email address.  When I look for my old email address in the Apple ID support area it says that the ID doesn't exist.  Help!!!

    You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials.  This deletes the account and your synced data from your device, but not from iCloud.  Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

Maybe you are looking for