I recently had to get a new computer, my list of audible books is there but can't open because original file cannot be found.  how do I find them or redownload them when they are not in my purchased list anymore?

I recently had to purchase a new computer, after doing so I no longer can open my audible books.  the list is there, but I get an error message telling me that the original file cannot be found.  How can I redownload them when they are not in my purchased list anymore when I go to the Apple Store??

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

Similar Messages

  • I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message  Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge

    I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message  Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge my ipod on my computer.

    I have used PCs for years, and still do at work.  But, last year my wife bought me a 15" MBP with the anti-glare screen (I was getting ready to buy for myself).  It took me all of 1 week to completely get used to the UI for OS-X, and now I really prefer it over the Win7 UI.  I have no experience with Win8.  Here are my thoughts:
    1) You can get a good computer using either a Win8 machine or a Mac.
    2) You will pay less for an equivalent PC.  But not as much less as some would have you believe.  You need to take into account the all aluminum body of the Mac (vs most PCs being plastic) and the size of the display.  And, don't forget that there is a lot of bundled SW on the Mac that you will actually find useful and would have to purchase for the PC.
    3) You can probably do everything you need on the PC platform with the right SW (you probably already know this since you are using one already).
    That said, I think some things are easier on the Mac.  For example, GarageBand is a standard part of the Mac SW installation.  I got up and running recording directly from my bass into a track with a song imported from iTunes on another track in a snap.  I only had to purchase a Jam adapter ($99) for the bass so I could come in over USB instead of using the audio in port (which did work, by the way).  You can do the same on a PC, but you have to purchase the SW from somewhere.  And, it probably isn't cheap.
    I use VMware Fusion to run those Win programs I already owned because it was much less expensive to buy Fusion than to replace them.
    I would not return to a PC for my own use, given a choice.  But, I would be very careful about getting my wife a Mac without careful thought as she is not as tolerant of learning new things as I am.
    So, there you go.

  • I was adding something to one of my notes when half of my notes disappeared, how can I find them again, they are not even in my iCloud?

    i was adding something to one of my notes when half of my notes disappeared, how can I find them again, they are not even in my iCloud?

    http://support.apple.com/kb/HT1848  Did you transfer your purchased item, take a look at the link

  • My ipod classic will not sync all of my games. Says it cant find them when they are there

    My ipod recently stopped syncing all of my games. The message says that itunes cant find them when they are where they always were. Can anyone help me with this issue? I have tried uninstalling everything and then reinstalling and nothing works. Three of my fourteen games will not sync, and they are the ones that I play the most.

    Hello bardwell,
    Try rebooting your computer to see if that makes a difference.  Otherwise, use the Get Info window for these games to determine where they should be located on your PC.  Then navigate out to that location to see if they are actually still there.

  • After restoring my iMac to factory settings it doesn't allow me to get iPhoto, iMovies and pages, which i had from the os x update. anyone knows how to recover them, as they are not on the purchased items? thanks

    after restoring my iMac to factory settings it doesn't allow me to get iPhoto, iMovies and pages, which i had from the os x update. anyone knows how to recover them, as they are not on the purchased items? thanks

    From your backup. 

  • "File could not be used because original file cannot be found." Locate File?

    Everytime I try to play a song on iTunes, I get a message that says "The song cannot be played because the original file cannot be found. Would you like to locate it?" I also cannot add songs to playlists, or pretty much do anything. The only songs that will play are ones I recently purchased from the iTunes store. I also have 2 libraries setup on my computer. The original library is fine, its the second one that is a problem. Should I just go back to one library? or how can fix the problem?

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
    tt2

  • I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It states the file cannot be found.  What happened to them and where are they?

    I have thousands of songs dowloaded from my cds and purchased from itunes that will not play.  It says file cannot be found.  What happened and where are they?

    When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
    So have you:
    renamed songs?
    moved them to a different loaction on your computer since you imported them into itunes?
    deleted them since you imported them?
    stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
    ... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

  • I just had to get a new hard drive for my mac book pro and I have the old one saved onto a hard drive, how do I get all my saved info back onto the new hard drive?

    My hard drive on my mac book pro went so I had to get a new one. I had everything saved onto my external hard drive and I don't know how to resynch it to the new hard drive so my computer will have everything on it that it used to. does anyone know how to do this?

    Are you recovering Lion or later Time Machine backup with a Lion or later machine?
    If you are, then use this article:
    http://support.apple.com/kb/HT4718
    Other Time Machine restore options are here:
    http://support.apple.com/kb/ht1427
    Note, if recovering from a PowerPC Mac (iMac G5, PowerMac, Mac Mini G4, iBook, Powerbook), this tip is important:
    http://discussions.apple.com/docs/DOC-2295
    Otherwise use the recommended restore option with whatever backup software you used initially.

  • I am using outlook 2013 for my emails.  My junk emails get automatically deleted.  I have had several people say they sent me emails and i can not find them.  They are not in any of my inboxs. Can anyone please help

    I am using outlook 2013 for my emails.  My junk emails are gettting automatically deleted.  Problem is i am getting sent emails from schools and others that i
    am just not receving.  It;s not in any of my inboxe.  I am losing alot of important info and don't know why.  Please help

    If you suspect they are being marked as junk and deleted, turn off the auto-delete. Being that Office is a Microsoft product, you should ask them how to do that: http://www.microsoft.com/mac.

  • I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

    I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
    Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • How do I easily redownload all my purchased songs that I got on my computer but don't have any more because I recently had to get a new hardrive?

    I recently had to get a new hardrive for my computer from the apple store when my hardrive failed.  I wasn't able to back up all my purchased itunes items before my computer crashed.  Therefore, I've been trying to redowload them all by just going through my past purchase history in itunes and press reodownload.  But this is really tedious.  Is there a faster way to get all the music back? It doesn't redownload it when I press check for dowloads because it thinks the songs are already on this computer because they once were....

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.

  • I have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • Is there any way for me to get my music off of my iPod?  I had to get a new computer and no longer have my files...but most are cds

    Is there any way for me to get my music off of my iPod? I had to get a new computer and no longer have my files, most of it is cds...

    Your iPod can only be synced with one computer at a time.  If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
    Before doing anything else,  authorize the new computer with your iTunes Account.  In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
    Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
    iOS: How to back up
    Now onto synced content such as music, videos, photos, etc.  For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases.  For all other nonpurchased iTunes content, see this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
    Recovering your iTunes library from your iPod or iOS device
    Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier.  Here is more on backing up and restoring your iPod.
    iTunes: Backing up, updating, and restoring iOS software
    If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud.  See this article for information.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • I recently had to get a new hardrive for my computer and my husband and I lost all our downloads from itunes,how do I get it all back ?

    I recently had to get a new hardrive for my computer and my husband and I lost all of ours downloads. How do I get them back ?

     Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519

  • I have dragged 2 files to the trash bin but I cannot delete them from the trash bin. It keeps telling me these files are in use when they are not. How do I delete these files? One is a txt file and the other is an xls file

    I have dragged 2 files to the trash bin but I cannot delete them from the trash bin. It keeps telling me these files are in use when they are not. How do I delete these files? One is a txt file and the other is an xls file

    From the Finder menu select 'Secure Empty Trash'. If this or the suggestion above doesn't resolve the problem take a look at the various suggestions in this link:
    http://www.thexlab.com/faqs/trash.html

Maybe you are looking for