I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

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After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

After installing ios5 and having had to change my apple id to e-mail address I am unable to download updates as they were purchased under my previous id and it will not allow me to get back into the old id Help please.

Make sure you enter your new Id in settings/message, settings/facetime. ANy content that you downloaded with the old ID is forever linked to that old ID and if you have apps that were downloaded with the old ID and you want to update them you can only do that with the old ID. You could delete those apps and downlad them again ( and pay for them if they are not free apps)

Songs are on iPod - but won't play! Please help!!

Songs were purchased using iTunes acct (#1)(on other PC) before I moved out of state. Here, I opened new acct (#2) and began downloading with new PC. Ever since, songs that were purchased/downloaded on acct #1 will not play. Any help is appreciated!!!
Windows XP

See if these solve your problem:
Songs That Skip On iPod
iPod Does Not Play Content from iTunes Music Store
I hope this helps!

HT1420 my other computer crashed, how do i get all my iTunes media over to my new mac

my other computer crashed, how do i get all my itunes media on my new mac?

Copy everything from your backup copy of your computer.

Is there a way to stop firefox from asking to remember a password for an entire domain?

At work I have to connect through our website multiple times a day to client machines. We use our machine that creates a connection which is accessed by going to http://*****.ourfakeserver.com where the ***** will change each time. I would like to not be prompted every time I go to ourfakeserver.com. Is there any way to do this?

The problem is that the subdomain changes all the time. I want to set the "Never Remember Password for This Site" for a whole domain regardless of the subdomain.

I'm trying to move all my iTunes data over to a new computer!

Recently, I purchased a new Windows PC and a terabyte hard drive to back all my files up. The old computer is gone and everything is now on the terabyte hard drive, including my iTunes info.
When I searched "itunes" within the hard drive, it came up with over 300 files to choose from!
How do I know which file is the one that will download iTunes onto the computer? And will it keep all my data that was on my last iTunes?

Hi 1mchancho,
If you are having issues transfering or restoring your iTunes data from your external backup, you may find the following articles helpful:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
Regards,
- Brenden

Moving My iTunes Library over to a new Mac Mini

Hello,
I am about to purchase a Mini, which will be left on most of the time to serve iTunes to my AppleTVs, etc. How do I SAFELY transfer my library to the mini? I still want to use my time capsule NAS drives to hold the actual media, so there is no need to transfer the actual media files. I just want the iTunes library to primarily be controlled by the Mini. Will transferring the four core iTunes files to the Mini do the trick?
Thanks

Migration assistant is designed for this very purpose and it is on every Mac.
It should come up when you first start your new computer.
You can go to the top of this page, click on support and type "migration assistant" into the search bar to learn more.

HT203167 When I transferred my iTunes library over to my new Mac, I lost all of my purchased songs. I still have my songs that I uploaded from CDs, but I can't find my iTunes purchases. Did they vanish?

When I bought a new Mac and transferred my library, my purchased songs/movies didn't go with it. Now I can't find them. I thought I remember seeing them with a little cloud icon but I don't even see that anymore.

Since you have purchased a new Mac (which, BTW, is not typed in all capitals) why not buy a Time Capsule <http://www.apple.com/airport-time-capsule/> which is designed specifically to work with OS X and Time Machine?
You don't say what part of your Sony "crashed." If it was not the HDD it is possible to take the computer apart, put the HDD in an external case, then recover the data off of it (including the music) simply drag-n-drop. If it was the HDD that "crashed" that makes it more difficult.
If you are able to recover the music from the Sony you can then add it to the iTunes library on the Mac and iTunes Match will then scan, match and upload the tracks to be mirrored in the cloud.

No updates on iPhoto and iMovie, says they were purchased on another account; I only have the one.

I just received my new MacBook Pro 13, and while updating software and installing Office and Acrobat, found that I could not update iMove or iPhoto, because they were purchased under a different account. I've only ever had one apple ID, and iMovie and iPhoto were, of course, preloaded. How can I update these two apps?
Jay

I just received my new MacBook Pro 13
With a new Mac, you must first sign into your Mac App Store account and go to the Purchases pane and accept the preinstalled iLife suite of apps as part of the initial setup. Only after you have taken that step can you update those apps.

I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge

I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge my ipod on my computer.

I have used PCs for years, and still do at work. But, last year my wife bought me a 15" MBP with the anti-glare screen (I was getting ready to buy for myself). It took me all of 1 week to completely get used to the UI for OS-X, and now I really prefer it over the Win7 UI. I have no experience with Win8. Here are my thoughts:
1) You can get a good computer using either a Win8 machine or a Mac.
2) You will pay less for an equivalent PC. But not as much less as some would have you believe. You need to take into account the all aluminum body of the Mac (vs most PCs being plastic) and the size of the display. And, don't forget that there is a lot of bundled SW on the Mac that you will actually find useful and would have to purchase for the PC.
3) You can probably do everything you need on the PC platform with the right SW (you probably already know this since you are using one already).
That said, I think some things are easier on the Mac. For example, GarageBand is a standard part of the Mac SW installation. I got up and running recording directly from my bass into a track with a song imported from iTunes on another track in a snap. I only had to purchase a Jam adapter ($99) for the bass so I could come in over USB instead of using the audio in port (which did work, by the way). You can do the same on a PC, but you have to purchase the SW from somewhere. And, it probably isn't cheap.
I use VMware Fusion to run those Win programs I already owned because it was much less expensive to buy Fusion than to replace them.
I would not return to a PC for my own use, given a choice. But, I would be very careful about getting my wife a Mac without careful thought as she is not as tolerant of learning new things as I am.
So, there you go.

I recently had to get a new hardrive for my computer and my husband and I lost all our downloads from itunes,how do I get it all back ?

I recently had to get a new hardrive for my computer and my husband and I lost all of ours downloads. How do I get them back ?

 Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519

An album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

an album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

Hey megatony87,
Thanks for the question. I understand you are having authorization issues with a purchased album on your computer. The following article may help to resolve your issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks,
Matt M.

How do I easily redownload all my purchased songs that I got on my computer but don't have any more because I recently had to get a new hardrive?

I recently had to get a new hardrive for my computer from the apple store when my hardrive failed. I wasn't able to back up all my purchased itunes items before my computer crashed. Therefore, I've been trying to redowload them all by just going through my past purchase history in itunes and press reodownload. But this is really tedious. Is there a faster way to get all the music back? It doesn't redownload it when I press check for dowloads because it thinks the songs are already on this computer because they once were....

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

Dear Mr./Mrs., I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I

Dear Mr./Mrs.,
I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I was asked to answer two questions , but I forgot the answers !! I click on forgot the answers , they send me check your email , I check my email and they send me the password that I have already entered not the answers of the questions ! How can this problem be solved ?! Hope to take my message into consideration.
Yours sincerely,
                         Hesham.

Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
     Or Email Here > Apple Support iTunes Store Contact

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

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