I recently had water, or "foam" damage to my phone.

Since this happened I haven't been able to use my home button at all; but I've been using another way to get back to my "home" screen. - How can I fix my home button? Please help.

you can bring your phone into Apple and pay $199.00 for an out of warranty replacement
you can bring your phone to a 3rd party repair shop
you can do nothing
you can buy a new phone
Choice is yours.

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I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

I recently had the genius bar change my imac hard drive because it crashed. For some reason Time Machine didn't back up some of my important files. Can I get my damaged hard drive back from the genius bar to see if I can access that info?

Unfortunately, that drive is long gone, probably back to the mfr. Drives are not returned when they are exchanged. You can go by and ask them, but the chances are slim to none.

I had water damage to my iphone5 when I was deployed w/ the military overseas. How can I find out what saved to icloud and how to see where my photos are. I don't know when it was able to back up as wi fi was pretty sketchy. please advise. thx in advance

I had water damage to my iphone5 when I was deployed w/ the military overseas. How can I find out what saved to icloud and how to see where my photos are. I don't know when it was able to back up as wi fi was pretty sketchy. please advise. thx in advance
My iphone is toast, I know I checked on icloud and see my emails from the day before it happened. Can I see when and what my phone backed up through itunes or icloud?
Please please help i am lost.

This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?

I have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol

i have a Iphone 4s and a ipad mini. the ipad mini recently got water damage, tried the rice trick...nothing. I have apple care plus on my iPhone, does that work on my ipad too? if so that would be great bc defintally can't afford a new one ,lol

Welcome to the boards.
First, what kind of liquid was it, and was it fully submersed? For how long? Do you see water droplets or moisture behind the screen? How long did you leave it in rice for? Etc. More data please.
And the short answer is no, apple care does not extend from your iPhone to your iPad mini. Both items require separate Apple Care plans to be covered. Furthermore, I don't think water damage is covered under Apple Care. Only manufacturing defects.
If you bought it on a Credit Card, you may be lucky enough to call them and ask them if they have a replacement program as a benefit for being a card holder. I believe AMEX has one on their Platinum cards, and worse case scenario, you can always try to file a claim with your home insurance or renters insurance (check your policy). Just beware, if you go the Insurance route in filing a claim, you might have your premium go up in the next cycle.
It's a double edged sword, I'm sorry.

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all, how bad is the damage.?

My laptop had water spilled on it 3 days ago, I let it sit as instructed by best buy . I am on it right now but the mouse movement isn't smooth anymore and it is slower. The first time I turned it on it didn't respond at all,can anyone tell how bad the damage really is without actually seeing it ? Do you think maybe it will be just a simple repair or am I looking at a whole new logic board?

Until you take it in so that a technician can look at it, it is all guessing and nothing more.
Allan

I recently had to replace my phone. And when I backed it up from the last back up, no all apps or songs that I have purchased on my phone were sinc-d to my computer, how do I get them back

I recently had to get a new phone due to damage. But when I backed it up from the last back up which was a week ago, it didn't put any apps or songs that I purchased on my phone during the last week. How do I get those back?

Itunes content and pics are NOT part of the backup that itunes performs.
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
You should transfer any purchases from iphone regularly: File>Transfer Purchases , if they fail to be transferred when you sync.
You buy one and only one download. It is your responsibility to move/copy/backup your purchases.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes

I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.

I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.
I Have tried to soft rest it but it does not work.
can anybody help?

Belly114 wrote:
Unfortunately because you have violated the warranty - it will cost £216.44. See https://www.apple.com/uk/support/iphone/repair/screen-damage/
Unfortunately, since an unauthorized party opened it, Apple won't have anything to do with it at all. It's not eligible for an out of warranty replacement.

HT201363 hi ive recently had my screen replaced on my iphone 4s, but nowthe phone. Please can anyone help me.

Hi Ive recently had to get my screen replaced on my iPhone 4s due to damage, it was still working 100% fine even with the cracked screen but after recieving it back with the new screen all im getting is a searching signal and cannot use the phone at all to make calls ect.. Can anyone help me please.

Hello hugh t,
The following article provides steps that can help get your iPhone connected to your provider's network.
iPhone: Troubleshooting No Service
http://support.apple.com/kb/TS4429
Cheers,
Allen

I took out the SIM card before I sold a water damaged (non working) phone. Now the buyer wants the pass code to open it. Is there still personal stuff on this phone?

I took out the SIM card before I sold a water damaged (non working) phone. Now the buyer wants my pass code. Is there still personal stuff on this phone?

The sim card ONLY holds the information needed to connect to your cell company, so yes, there still could be sensitive information on your phone. It should have have had Find My iPhone turned off and the phone's data and settings wiped before you sold it. You really do need to give the new owner your pass code if he is to use the phone. After he's gotten in the phone, ask him to turn off Find My iPhone and then go to Settings > Reset > Erase All Data and Settings and then he should set up the phone on his own Apple ID.

I have a an early 2009 13" macbook that had water spilled on it, whats the cheapest way to fix it?

I had water spill on my macbook and it shorted out. the macbook will turn back on but it must be plugged into power, won't run from battery. also the ethernet port is out on it. not sure what else isn't working.

when water is spilled on a mac, do the following:
Turn it off IMMEDIATELY
Remove the battery if the battery is user removable
Call an Apple store or AASP and make an appointment for evaluation so they can accuratley assess the damage and provide and estimate...no one in here can tell you the extent of the damage since we don't physically have the mac.

My Macbook (2009 White) Has had water spilled onto it, it all works apart from the screen. When connected to an external display it works fine, just not on the Macbook itself. Does anyone know how to fix this?

My Macbook (2009 White) Has had water spilled onto it, it all works apart from the screen. When connected to an external display it works fine, just not on the Macbook itself. Does anyone know how to fix this?

Take it to Apple and ask them to fix the physical damage the water caused.
Allan

We use our Iphones with the icloud to set up scheduling of jobs. Multiple phones share the same icloud for this purpose. We recently had a change in leadership. How do I completely delete the icloud account? Or do I just create a new one/forget old 1

Multiple phones share one Icloud account. We use it to schedule jobs and crew leaders read the cloud to get the information of the job that needs to be done. However, we recently had a change of leadership and we think this person might have logged into or put our cloud on his phone to sabotage our business. I changed the password but that didn't fix the situation. I could put a job on the cloud with an old phone that was logged in with the old password and everyone with the new password would still see the job. I have since created a whole new cloud account which seems to have eliminated the "future" issue of sabotage however I would like to completely eliminate that old account...any advise?

Everyone needs to go to Settings (or System Preferences)>iCloud and click 'Delete account' or 'Sign out' as applicable (it's the same thing). Then they can sign into the new account you have created and proceed from there. You can't actually delete the old account from the server but you can just ignore it.

My drive recently had to be replaced with a new one installed by Apple they reinstalled all my stuff from my time machine. Most my programs had to be updated which I managed with a little help from my friends, but the last one that I can't solve is

My IMAC OSX 10.6.8 2.8 GHz intelcore 2Duo 4GB 800 Mhz DDR2 SDRam recently had to have its hard drive replaced by apple thy actually had to give me a larger one because mine was no longer available,They also reinstalled all my programs and data from my 2 terrabite time machine back up. I got my system home and found that I had to upgrade most of my programs which I managed with a little help from my friends, but I still have one problem that I can't solve I have a Nikon Coolpix S6 that I have Been Syncing with my Iphoto since I've got it 3 years ago and now when I place it in the cradle the program reconizes it and says that it is going to start to import the new photos the little white wheel in the center of the screen starts spinning but nothing else happens. I checked all my connections and they are goog plus I even downloaded a nikon progam just to double check the camera & cradle and it works there but it wont pair off with my IPhoto.

First go to iPhoto Preferences, look in both General and Advanced tabs to make sure that things are set to import from camera into iPhoto.
Then if that doesn't help, connect the camera and open Image Capture in your Applications > Utilities folder and see if you can use Image Capture to reset the import path from the camera to iPhoto.
Image Capture: Free import tool on Mac OS X - Macgasm
Message was edited by: den.thed
Sorry John, I didn't see your post when I clicked the reply button. Dennis

I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud. I get a message on my phone that says " the URL you are requesting is not found on this server". Pics and videos have been deleted too.

I recently had to swap out my iphone 4s and I am having problems restoring photos and videos from icloud. When I restored my phone from icloud, half of my pics and videos have been deleted, the pics that were restored on my phone are very blurry, and the videos won't play. I get a message on my phone that says " the URL you are requesting is not found on this server". I have erased and reset my phone twice, but every time I do it, more pics and videos are deleted. I have backed up to icloud and iphoto, however, some of the pics are no longer on iphoto either. Is there someway to get the videos to play on my phone again? Make the photos not as blurry as they are now and to restore the pics and videos that have been lost? I really would love to have them back, this phone is supposed to be the best and right now it doesn't seem to be. Please help if you can.

I too have noticed that once i restored from iCloud. Pictures blurry and videos wont play!
Need help too!!

TS3276 I have recently had a problem with one of my hotmail accounts, some sort of virus sending random emails to people in my address book. Hotmail advised me to change my password for that account, which I did. Why won't mail recognise the new password?

I have recently had a problem with one of my hotmail accounts, some sort of virus sending random emails from my address book. Hotmail advised me to delete all contacts and change the password for that account, which I did on my laptop running windows XP. The change was successful and I was able to send and receive emails with no problem. I then had to change the account password on my iPhone 4s, which I did and it too was successful but when I came to change the password on my iMac, running the latest version of Lion it would not recognise the new password. I have tried to remove the account details and re-install but every time I go to add new account my old details are in the box. This is very frustrating as I use my iMac for all my profects and I need to access my email. Please help.

hi guys,
I had already deleted all reference to the hotmail account in question from the keychain access app, I have also tried to delete and re-instal the account details from within mail. The icon in the side bar dissapears but when I go to Add Account, the old account details are in the new account box. I then input my new password but am told that the server does not recognise it. If I access hotmail via google on the iMac I can get into my account with no problems. I am thinking there must be some other form of security system within the mac software that is blocking the new password. This is driving me nuts. I have been trying to resolve this for the last two days. Thank you for your advise anyway.

I recently had water, or "foam" damage to my phone.

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