I recently just dropped my iPhone 5c the screen is blank and will not turn on siri works but i cant see anything on my screen it is pitch black and the screen is completely popped out. what should i do?
I recently just dropped my iPhone 5c, the screen is blank and it will not turn on (pitch black until i press lock button then it turns a little blue). siri works if i hold down the button but the screen is still pitch black. the screen is also completely popped out. What should i do? what do you think apple will do?
take it to Apple and have the screen replaced.
Similar Messages
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Yesterday i just try to open my iPad but i had a black screen. I can hear it working but i cant see anything. I tried all kinds of restore reset everthing but i still got a black screen. Anyone has the same problem and got a sollution? Thanks in advance..
See this Discussion
https://discussions.apple.com/message/19521062
The principle is the same... -
I have an iphone and i was sending a multimedia message and all of a sudden the phone turned off and will not turn back on. We have been charging it for almost half an hour or more and it still hasn't turned on. How do we fix it?
Wine, were you charging over the USB Connection or AC Power? We've found in our organization that at times not enough power is generated over USB to recharge it in situations like this...I quote from the email of a fellow technician that i just received today...
I’ve had a couple of users up here bring their iPhones to me so dead that the phone was unresponsive, no matter what we did. One thing that many people do not realize is that the iPhone (iOS devices in general) have power management in them. The power management appears to be set up so that the device will not power on at all until the battery is at a certain minimum level. If the user will plug the device into the power adapter, not a USB port on a computer (laptops especially), and leave it for about an hour, maybe longer, the device will come back to life.
The reason I say they have to use the power adapter is because the USB port is not high enough power to bring the charge up fast enough for the battery to come back out of “hibernation”.
Each time I have had the users do the power adapter plug in, and leave it for a couple of hours, the devices have come back to life
Hope this helps -
my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?
Reset the phone like the manual says: hold the on/off switch and the home button simultaneously until the Apple logo appears. May take up to 30 sec
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I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol
Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan -
My new iPhone randomly just stopped working and will not turn on what should i do?
My new iPhone randomly just stopped working and will not turn on what should i do?
thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!
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Hi, I have a prepaid visa card but when I want to purchase a product, I face" please contact to Itunes support to complete this transaction". what should I do and how can I contact with Itunes support?
These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums (I've asked the hosts to remove your email address from your post).
You can contact iTunes support here and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
My IPhone 4s just started flashing the apple logo and will not turn on.
My IPhone 4s just started flashing the apple logo and will not turn on. And recently the charge indicator is not accurate show very little charge even when it has been charging all night. Any thoughts?
Update on this issue - I got the phone to restart by forcing a restore with Itunes. seems to be limping along again.
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i updated my 4s yesterday, but my phone will not work at all now, and will not turn off. It has a itunes image on the screen with an arrow underneath and what looks like the charger lead. i've had it on charge! is there anything else i can do?
Cconnect it to your computer with the latest version of iTunes installed.
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The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?
Follow the steps in the article below to try and resolve the issue:
iOS: Wi-Fi settings grayed out or dim
If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
Hope this helps -
I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing
Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.
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TS2771 my sons ipod has a white screen and will not turn off reset etc What should I do?
My sond Ipod 4g has a white screen and will not turn off reset etc. Ive tried everything please help
- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still problem time for an appointment at the Genius Bar of an Apple store. -
need help. my iphone died and will not turn on. its been plugged in for a hour and nothing.
i plugged it into my lap top. nothing
i played with the buttons. nothing
i cleaned the charger port . nothingAssuming your iPhone is well charged, place it in recovery mode as described here. You may have to try this more than once to succeed.
http://support.apple.com/kb/HT1808 -
NEED HELP PHONE SHUT DOWN AND WILL NOT TURN ON. IT IS PLUGGED IN BUT WONT POWER ON THERE IS NO PROBLEM WITH THE CHARGER I HAVE TRYED 3 DIFFERENT ONES CAN ANYONE HELP OR DO I NEED THE APPLE STORE??????
Hello jaicob1990,
Try the steps in the article below; it will give you multiple options on how to resolve the issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i have an ipod tough 3g and its like about 4 to 5 years old it works perfectly fine except the home button is abit messed up and the ipod sometimes crashes. but other than that everything is fine. so i was watching something on an app and then al of a sudden i dont see the video i can just hear it. i then think its just the app but when i go on youtube the same exact thing happens. you click to watch a video and you can hear it perfectly but you cant see anything. the screen is just black when u ONLY watch a video. this happened last night so yea.i really hope somebody can help me figure out how to fix this and whats wrongwith it:)
thanks for your time and help!
Noor .T.When it goes black do a very short press of the button on the right upper side of the phone and the screen will reappear. Make it a very short quick press.
OTOH, if you are using the speaker so you can watch the screen as you are talking when it goes dim touch the screen anywhere that it is blank and it will again go bright. On long calls you have to repeat this.
Many folks have had the same problem you described and what I have told you is the best and ONLY way around the screen going blank during a call.
JerryF
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