I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?
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My iphone 5s has been damaged how can i get my contacts back please solve my prob
my iphone 5s has been damaged how can i get my contacts back please solve my prob
What To Do If Your iDevice Is Lost Or Stolen
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should do in advance - before you lose it or it's stolen - and some things to do after the fact. Here are some suggestions:
Reporting a lost or stolen Apple product
What-To-Do-When-Iphone-Is-Stolen
Lost or Stolen iPhone? Here’s What to do.
6 Ways to Track and Recover Your Lost/Stolen iPhone
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
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i have recently lost my iphone 4 , it had icloud installed , which i was monitoring on the internet, but my phone wasn't turned on . i accidently deleted icloud on my pc , is there any way i can reverse this , to enable me to try to find my phone
You can simply login to iCloud: https://www.icloud.com and then go to Find My iPhone...but if the iPhone is turned off or restored to factory settings it won't show up.
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My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?
from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.
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After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?
Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.
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My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?
Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock -
If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes
If you don't have the movie on the old computer and you don't have the movie backed up on a disc somewhere, your only choice is to purchase the movie again. Currently, movie downloads are a one time deal andit is your responsibility to have a backup copy.
If you have the movie on the other computer still, you can burn it to a DVD and then copy it over to the new computer.
Personally, I have two computers and when I make a purchase on one, iTunes automatically copies it to the other and I have never lost videos or music in this manner. -
i put my new iPhone into iTunes for the first time, and chose to back it up to the iTunes i had on my iPod, but that made all my contacts on my sim card disappear, how can i get these contacts back?
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
My (iTunes) playlist cannot be re-synched to my iPhone after I updated it. I synched it to a newly named playlist with most of the original songs (3.6G) but it will only load a fraction of them now. How can I get them all back on my iPhone?
My (iTunes) playlist cannot be re-synched to my iPhone after I updated it. I synched it to a newly named playlist with most of the original songs (3.6G) but it will only load a fraction of them now. How can I get them all back on my iPhone?
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This my second computer in the last two years. The first one fell and broke but I had only $20 worth of Itune stuff on the first one so I did not bother however this second computer I have tons of apps and music. I have lost all my apps while I was trying to backup my iphone with my new computer. I am wondering how can i get those apps back. How can I safely syn my iphone to my new computer without losing any more stuff.
It has always been very basic to always maintain a backup copy of your computer. Certainly after losing everything once, you started doing the basics and have a backup copy.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( twice), then you can transfer itunes purchases from the iphone: Without syncing: File>Transfer Purchases
Make sure that you have your computer authorized to your itunes account. -
Sorry for my poor english vocabulary. I'll do my best to explain.
I just cleared my computer (Macbook Pro 2011) and wanted to reinstall the Adobe Creative Suite 5.5 Design Standard Student ans Teacher Edition (Mac, English) that I bought (near october, november 2011) but my adobe account was no longer activated. Now that I reactivated it, with the same e-mail, this purchase is no longer in this account. So I was wondering:. How can I get my access back to the downloadable products that I bought?I tried to find help with the support by web chat for 2 days already, but every time it says that chat is un available (even if it's suppose to be 24/7)... I dont know what else to do.... please help!
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Hi, I'm new on the forum. I decided to try this since Adobe phone support has been abysmal. I purchased Adobe Creative Cloud, installed and registered it on Feb. 25 2013. Since then my computer crashed and I lost the programs and the link to download. I still have the serial # and the product shows up in my account under Registered Products. How can I get a download link?
Any help appreciated,
BillCreative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?
Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
Hi, I rented a movie off iTunes but the there is no sound. I've bought and rented previous movies and I've never had any problems with the sound before. Is this some kind of glitch? How can I get my money back?
Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
Delgadoh -
I took my mac to an iStore in South Africa however my country does not have an iStore. Macbook upgraded from 10.5.8 to mountain lion. I lost the update when I tried to restore my old information. How can I get my update back without paying again?
Ok, that sounds like a valid approach...but now the question is, when you say you lost the upgrade when you tried to restore, exactly what do you mean? Restore from a Time Machine backup, or another kind of backup? What happened to the operating system when you did that?
If it damaged the operating system, you should be able to recover it by restarting your computer holding either the Option key (should result in a grey screen that shows the macintosh hard drive and a recovery hard drive), or by holding the Command and R keys while starting.
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