I recently lost my windows laptop due to a virus. I had backed up all files onto a drive(files only). However no itunes playlists. i have all my playlists on my iphone and pics etc however when im trying to sync to my new computer itunes deletes all data
I recently lost my windows laptop due to a virus. I had backed up all files onto a drive(files only). However no itunes playlists. i have all my playlists on my iphone and pics etc however when im trying to sync to my new computer itunes wants to deletes all data off of my iphone so i click cancel
i want to update to iOS 5 and still have itunes be able to copy my playlists from my iphone. for free. why does apple provide a recovery from iphone option?
If you have a backup, restore the ENTIRE iTunes folder to the computer. This restores the library and device association files. If for some reason you chose to only back up the media and not the entire iTunes folder, then the only option is to let iTunes wipe the drive and re-sync.
Similar Messages
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How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?
Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
The title describes my problem. I stopped using my old computer, and when I went to sync to my new computer, a playlist I had is still on my iPhone 5. These are not songs purchased on iTunes. I tried to swipe erase them, but that caused the phone to lock up. I've tried removing all songs from my phone, but they still show up.
Thanks!Hi Huberticus,
If you currently have all of your content on your new computer (songs, contacts, data, etc), you may want to try using iTunes to restore your iPhone to factory settings, then bring the data back over from iTunes. You may find the following article helpful:
(Note: Restoring will remove all data from your phone, so double check that everything is currently backed up or available elsewhere)
Apple Support: Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Regards,
- Brenden -
I have CDs, legally purchased and uploaded to iTunes (v9.1.0.79)...they were on a harddrive and now I tried to play on my new computer (iTunes v11.0.2.26), but whilst the files appear intact they skip through each song in seconds...why? and how to fix?
I don't recognise the symptoms as such, but here are a couple of things to try.
Check all tracks
Unchecked tracks are skipped during normal track to track playback. Go to the Songs view and CTRL-click on an empty checkbox, or CTRL-click on a filled one twice. This will ensure all tracks are checked.
Repair permissions
To make sure that your iTunes folder (or media folder if located separately) has the correct permissions, right-click on the folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control to this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but later versions of Windows shouldn't be too different.
You can also clear the Read-Only flag for the entire library from the Properties dialog.
tt2 -
I no longer have access to the computer to which my iPod touch is synced. Can I de-sync it without accessing said computer and set up a sync with my new computer without losing all my purchases?
You can transfer Itunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can transfer other stuff with the info provided in this previous discussion:
Best iPod to PC
You can also redownload apps at no additional cost:
How to redownload purchased apps from the App Store
Once you get the stuff in the iTunes library of you new computer let iTunes erase your iPod and replace its contents with what is now in your iTunes library. -
I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?
You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Hi,
I have set up iCloud on my iPhone and Mac. When I go to iCloud on the web, sign in, and click on one of the apps (Calendar, contacts, etc.), I get a message telling me to enable the app on my iOS device - which I've already done. Any idea why it's not working for me? Thanks!This is presumably because you are running an earlier system than Lion. (Please always post your system when you have a question.)
The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table
If you are running Leopard on an Intel Mac you will have to upgrade to Snow Leopard to access the Mac App Store - it's available in the online Apple Store. However if you have a PPC Mac you cannot run Snow Leopard and cannot proceed further. -
When trying to sync ipod to new computer
Hello I have been trying to sync my ipod to a new computer, I found this disk method very useful
How to copy iTunes purchases from an iPod to a computer.
For all other non purchased content (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
Now the music from my ipod is transferred to my itunes,under my music, which I m really happy about, but it is faded out, and when I try and sync, it still gives me the message "the itunes libary is synced with another itunes library.Do I want to erase and and replace with existing playlists"
Any ideas ? As I dont want to loose all of my music !!!
ThanksSee these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I just decomissioned my windows pc in favor of a new (to me) MacBook Pro. When I attempt to sync my iPad I get a warning that I will erase all content on the ipad in order to sync with the new computer. How do avoid erasing all the data on the iPad, and get the iPad and the new Mac/iTunes to be friends?
Best option is to use Windows Migration Assistant as Ralph noted.
Here's a better (updated) link to Windows Migration Assistant for Lion -> http://support.apple.com/kb/HT4796
Or if you only want iTunes (Migration Assistant let's you choose) copy the entire /Music/iTunes/ folder from your PC to /Music/ on the Mac.
FYI: A MacBook is not a PowerBook. PowerBooks were discontinued in 2005. -
My iPod classic 7th Gen will not sync with my new computer. itunes is installed and updated.
fellow iPod classic owners,
the problem is a failure to sync with the new computer. the conditions are as follows: the new computer is a pc. it has the latest iTunes software installed. the iPod is installed properly. i'm fully recognized by my iTunes account. there is nothing lacking other than my iPod's refusal to sync with my new computer. what have i left undone? i could be suffering from a duh, but i'm not the only one. nothing in the apple world is as difficult as this one is, at least on the surface. if it were that simple an issue, no one would be having any problems with it. any more information needed can be provided by request. by the way, the computer being used has been authorized. that is a non-issue.
your help is appreciated,
hardphil.I believe the IPOD (Classic) uses USB 2.0, and my new laptop uses USB 3.0. I think they are not compatable because of this. If you find a solution to this please let me know.
Thanks, -
I have an iphone 4. How do I get pictures off of my phone, and into my computer, to make more space on my phone. I want to send to my dell computer. When I tried syncing phontos on my phone before, all of the pictures on my computer went into my phone taking up my data space. I jsut want the pictures that I select to go to the computer. help!
The only pics that can be imported to your computer are pics in your camera roll, & you don't use iTunes for that. Read here:
http://support.apple.com/kb/HT4083 -
The other day I bought another ipad, and I was asked if I want to scan my computer for media. I said yes and it took all the music off my computer and put it on my itunes. Now when I connect my iphone5 to itunes it says in order to synce you must delete all itunes off of this iphone.
*** is happening?kimberlyfromtopeka wrote:
Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
If the non purchased music is not on your computer, how can it Sync to your iPhone... -
Tried to sync with previously used computer/itunes and lost new photos
I just synced my Iphone 4 but used my old iphone's setting (already on my computer) Now I have lost my photos from my 4... I'm not sure how to restore to how it was before I tried syncing it with my computer...
Sue,
I recommend an external drive to maintain your music. All your purchases are held in iCloud...so redownloading should be easy. Also, Home sharing is a great way to transfer to a new computer, but in the case of hard drive failure your options are limited. Home sharing is specifically for transferring to another pc. Good luck! -
Need advice....I was trying to sync my Iphone 4S via Mac and it just blackout!
The screen is only showing Apple insignia....any advice please....Resolving Issues Updating or Restoring iPhone
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Trying to sync ipod with new computer and add music frrom my ipod to
my new desktop.
I apologize in advance if this question gets asked all the time. I am trying to move all the music on my ipod to my new desktop. I am currently using my ipod as a HD on my new computer. I would like to be able to add the new songs i've downloaded on my new computer to my ipod, but i'm not sure if i can do that without losing all of my old songs.
Can someone help me out?
Again, my apologies. I'm sure this gets asked all the time."I would like to be able to add the new songs i've downloaded on my new computer to my ipod, but i'm not sure if i can do that without losing all of my old songs"
If your iPod is set to update automatically take care when connecting back to your computer and a different iTunes. If it is set to automatically update you will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press *No*. Pressing "Yes" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it.
You can also use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows hold down the Shift + Ctrl keys (on a Mac hold down the Option and Command (⌥ and ⌘) keys). This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer. Then go to Preferences>iPod and check the "Manually manage songs and playlists" box: Managing Your Songs Manually
You can't sync or drag your music back directly from an iPod to iTunes, the transfer of music is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs but not playlists back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward.
iPod Access Mac and Windows Versions
YamiPod Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
iGadget Windows Only
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.
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