I recently made a purchase within a game and I have no received my item that I bought yet. After I bought this item iTunes sent me a receipt showing me where and what I bought! I still have yet to get this item! What do I do?

Hi
Welcome to Apple Support Communities,
You can redownload some in-app purchases, see the article below for more info. And, if you aren't able to redownload the in-app purchase, you can always find a link to the application developers support in the App Store.
iTunes Store: About In-App Purchases
http://support.apple.com/kb/ht4009
Redownload an In-App Purchase
If you lose your In-App Purchases because apps were accidentally deleted or you had to restore your device without a backup, you may be able to download some of your purchases again for free. See which types of In-App Purchases you need to purchase again or can redownload for free in the table:
Type
Download for free
Purchase Again
Consumable
X
Non-consumable
X
Non-renewing subscriptions
X
Auto-renewable subscriptions
X
To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name you used for the original In-App Purchase.
-Jason

Similar Messages

HT4009 I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

I made a in app purchase on a game and it never took, when I went back and tried it again a window popped up that said I have already purchased this item but has not been downloaded yet? How do I download it when there is not a option to download?

Hi Dave_warr,
I would suggest restarting the iPad and see if the download resumes.
iTunes: How to resume interrupted iTunes Store downloads
Resuming downloads from an iOS device
From the Home screen, tap the iTunes icon.
For iPhone/iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password.
Click the "OK" button.
Click the Resume or Resume All button to start the download.
If you don't see the application to download it, then follow these troubleshooting steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If the app does not appear in your list of purchases, then contact the iTunes Store for help:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
I hope this information helps ....
Have a great day!
- Judy

I want to purchase from within the game and show me what is the solution of this letter: Please advise and thank you (Your purchase could not be completed. For assistance, contact itunes support at)

I want to purchase from within the game and show me what is the solution of this letter: Please advise and thank you (Your purchase could not be completed. For assistance, contact itunes support at)

You need to click here and ask the iTunes Store staff for assistance.
(100508)

HT1879 Recently made a purchase on itunes and cannot find my ipod on the left hand collum to sync the purchase to ipod

Recently made a purchase from the itunes store but cannot find my ipod on the left hand corner to sync purchase ton ipod can anyone help?

Plug the iPod into the computer.

After purchasing a game app it will not process purchases within the game

After you purchase a game why does it not allow me to make purchases within the game??

Hello Blackkat8790,
It sounds like you are unable to make an in app purchase. I first would check to see if Restrictions are enabled, and that in app purchases are enabled or disabled:
iOS: Understanding Restrictions (parental controls)
http://support.apple.com/kb/ht4213
If that is not the case, then I would next use the following article to help troubleshoot the app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
While the title does not match the symtpoms you are seeing, the troubleshooting is relevant.
Thank you for using Apple Support Communities.
All the very best,
Sterling

HT4009 I made a purchase in an app and it didn't go through but it took money from my iTunes account, how do I get my money back?

I made a purchase in an app and the app didn't give me the purchase, but took money from my iTunes account. How do I get my money back?

Hi Epic Awesome16,
Thanks for visiting Apple Support Communities.
If you were charged for an In-App Purchase that you did not receive, first try reporting an issue with your purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jeremy

HT4740 i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50

i already did the Hidding part and later moved the events and projects to the FCP events and projects folder . I still cannot share - keep getting this message "THE SHARE OPERATION 1080P FOR APPLE DEVICES (10 MBPS) HAS FAILED. Quicktime Error -50
I dont know what else to do to be able to share my project - I know i updated FCPX before i shared this project but i dont know what im doing wrong

masterpieces wrote:
later moved the events and projects to the FCP events and projects folder .
Can you explain in detail what you did?
Do any other shsre destinations complete? If not, do you get the same error message?

I thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

thought that iMovie/iphoto/garageband were free but i received an email confirming that i bought these program. how can i get my money back?

The question is ... Did you buy them, accidentally or otherwise? They are all part of iLife, the latest version of which is iLife 11.
iMovie/Garage band can all be bought through the App store as separate programs; iPhoto is a free update.

Purchased paradise island game and it doesn't save when you shutdown. What is wrong?

I purchased the game Paradise Island from iTunes. I try asking iTunes but they don't know. When you play the game on our iPad 2 it seems to work great and you build things and make changes on the game. When you shutdown the game and go back later and open the game, all the changes are gone and it is like you never did anything. I also have it on my Droid X and it works fine and saves everything but not on the iPad2. I downloaded the game from my iPad from iTunes.

You would need to ask the maker of that game that question.

Is there a way to print out my itunes purchases, credits (from giftcards) and what is being charged to my credit ca

Is there a way to print out my itunes purchases, credit (from gift cards) and what amounts are being charged to my actual credit card? I have two children sharing this account (each with their own gift cards) and I'm trying to keep it fair on who spends what....etc. PLEASE help. I'm losing my mind!

The ability to connect to the printer or the G5 over the Internet will depend on your company's network. In the good ol' days of modems, you could use a dial-up connection to access your network remotely. Now with cable connections the same can be done, but there are a number of openings that need to be made by your IT dept to allow you access and to restrict others. So you should discuss your desire to remotely connect with them. They could share the printer so that once you are connected to your network, you could use IPP (Internet Printing Protocol) to connect to the printer share and still use the HP driver.
PaHu

HT204088 my old iphone was stolen, I bought it over a year ago and need to prove that I bought it. so how do i get my purchase history from over a year ago?

This phone was stolen by a friend of mine from me, I have no idea where they are or if the phone is even actvated( i was using it as an ipod). I have used the find my iphone app to try and find it, but its not near an internet conecton so it can't find it. I have locked it with the app as well as seding it a messages saying this iphone is stolen, please call #. I need to prove that I bought it in case his mom turns it in to apple or verizon.

You will need the serial number. Contact Apple for help with the purchase receipt. Try the store where you purchased it. Check your old email if you purchased online or check your online store account. If you registered it, then you should find the information at: Your Support Profile for Registered Purchases.

HT1577 I buy item in game but i'm not receive the item that i buy and have billing to me. How i do next?

I buy item in game but i'm not receive that item and now have billing to me.
Please help how i do the next?
<Personal Info Edited By Host>

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

How to restore a previous session after firefox closed and cleared browsing history, is still any chance to get it back there?

Accidentally shut down the pc and firefox did not come back with option restore previous session at the first screen even in History-Restory previous session is Grey. My settings are clean history after firefox is closed.
Is there any change to get back on my Tabs from previous session even the history browsing was cleaned? I would appreciate your help!

In general FireFox will behave in 1 of 3 ways when restarted after a shutdown.
1. Kill Shutdown
This happens when the FireFox process is terminated with a TerminateProcess() call or if the FireFox process crashes. It is a dirty exit, no clean-up is done. When restarted after this FireFox will show a "Well this is embarrassing" dialog with options to restore selected parts of the previous session.
2. Force Shutdown
This happens when another process asks FireFox to shutdown cleanly (such as a PC restart) by a call to ExitProcessEx() and does not ask the user for confirmation. Normally, when this type of shutdown occurs, Firefox will just restore all tabs and sessions without asking. However if Firefox is set to automatically delete history on shutdown, it can't. I suspect this is your situation. I would suggest to the FF team that deleting history should be skipped in this case, only a user shutdown should delete history.
3. User shutdown.
This is when the user tells Firefox to close down (by selecting Exit or closing all tabs etc..). Confirmation is asked to close all tabs (if enabled and more than 1 tab is open). On restart, nothing is restored.
Unfortunately, if you have auto clear history enabled, there's no way to recover the previous session. Sorry.

My iphone is set to automatically download. i just made some purchases from my ipad and now my phone has the app and songs showing up, but it says waiting to download. what gives and how do i fix?

i have an iphone, imac and 2 ipod touches 5th generation. I just purchased some apps and songs on the ipad with hopes they would transfer to all the other devices. some of them did go to all devices while others did not. when i go to purchases on one of the ipods they show up as not purchaced (even though they may be on 2 of the other devices). my iphone has them there, but it says waiting to download. its been a day and they are still waiting to download. I've checked settings on all and they are set to automatically download and all devices share the same apple id. not sure what ive done wrong and have tried several things. hopefully i haven't confused you too much.

My problem was that Software Update didn't check for updates every day, and maybe never...
Finally I found that: http://hints.macworld.com/article.php?story=20120824124203635
Basically all you have to do is open the Terminal and type:
     sudo defaults write /Library/Preferences/com.apple.SoftwareUpdate.plist ScheduleFrequency 1
The number, 1 in this case, means the frequency which Software Update is going to check for updates, so 1 means every day.
If this doesn't work you can try two things (or both, but in this order)
     - Go to /Library/Preferences/ and delete the file: com.apple.SoftwareUpdate.plist, then open Software Update... to create a new file, and go to System Preferences to configure it again. Finally open the Terminal and try the command at the beginning of this comment.
     - If Software Update continues without checking for updates every day, open the file: com.apple.SoftwareUpdate.plist and you will see a preference that is: ScheduleFrequency with the number 1 at its right and you will see that the type is String, copy the file to the Desktop (for example) and change the type String to Number, then drag the file in the Desktop into the Preferences folder and replace the first. It will work. (For this part you will need Xcode)

I have just installed Mountain Lion and received a message that "speech Synthesis Server.app could not be opened because it is damaged or incomplete", please advise me what to do now.

I have just installed Mountain Lion and received a message "speech synthesis server.app could not be opened because it is damaged or incomplete", please can you advise me what to do next? Thanks

Something went wrong with your upgrade.
Back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it.

I recently made a purchase within a game and I have no received my item that I bought yet. After I bought this item iTunes sent me a receipt showing me where and what I bought! I still have yet to get this item! What do I do?

Similar Messages

Maybe you are looking for