I recently noticed that several of the movies I purchased in ITunes no longer will play. A notice screen pops up and says they are unable to locate. The do however play on my new AppleTV that I just set up. Is there a fix for this?

Just recently I noticed that several of the movies I have purchased from Itune no longer will open and a screen pops up and ask if I would like to locate the file. I can however open all of them in my newly set up AppleTV, so I am confused as to "where are they?"

Hi Paddy...
Try re downloading the movies. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

My children both have a ipod touch, we just recently added a itunes card, and now when we go to purchase a app a screen pops up and says "security info" but only has the option to click "submit" or recovery email address, which i do but no luck??

everything was working fine until we added a new itunes card, also, we are able to watch youtube, internet, but just not able to download anything from the app store due to this "security info" page.. someone please help my children want to use their new itunes cards.. thank's

Honesty just send it to Apple or take it into a Apple store, it may seem like a pain but its worth it plus you wouldnt want to damage it farther.

Hi, Just bought an ipod classic 160gb and i notice that when I turn the volume down all the way, music is still heard, i.e. I cannot turn it down lower than a certain volume. Is there a fix for this? Thanks

Hi, Just bought an ipod classic 160gb and i notice that when I turn the volume down all the way, music is still heard, i.e. I cannot turn it down lower than a certain volume. Is there a fix for this? Thanks

I've got a feeling that's the way it is. I know that if I turn the volume down all the way, I can still hear the music very softly -- which is great for listening when I have a migraine!

HT5437 When I try to connect to a WiFi network that I need a screen pops up and says "The network you're attempting to join requires you to install a profile on your Apple TV." What does this mean?

When I try to connect to a WiFi network that I need a screen pops up and says "The network you're attempting to join requires you to install a profile on your Apple TV." What does this mean?

Yes, home sharing requires both to be on the same wifi network. As it stands access to the network requires the login via webpage, which cannot be done on Apple TV. You will need to speak to IT in order to grant access for the device.

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?

Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?

I cannot play music from my itunes library. I keep getting an itunes message that says, "The song could not be used because the original file could not be found." Is there a fix for this? Thank you.

I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.

Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one.

Just recently update my Apple TV and iTunes, every time now I turn on my Apple TV, I have to go to my computer and close and reopen Itunes several times before my Photos share to the Apple TV. Is there a fix for this??

I just recently updated my Apple TV and iTunes, and now every time I turn on my Apple TV, I have to go to my computer and close and reopen Itunes several times before my Photos share to the Apple TV. Is there a fix for this??

This indicates the device is in recovery mode.
Connect it to a computer running iTunes and restore it.

My mail program frequently asks for passwords that I have provided and saved many times. I am running Snow Leopard and have run the Keychain repair a few times to no avail. Is there a fix for this or do I have to find another email program?

I am running Snow Leopard and have run the Keychain repair a few times to no avail.
Is there a fix for this or do I have to find another email program?

This is frequent, not just occasionally. All cancel does is stop the email from coming through until I provide the password.
I thought about it being on the provider's end but it never happened when I was using Entourage, I just don't particularly like that program.
I don't understand why this problem has gone on so long without Apple doing something to fix it but I will continue to look for alternatives to the Apple Mail program. If I find a good one I will let all know through avenue.
Thanks again to all who tried to help.

I recently downloaded the updated itunes and not everything shows up. My operating systems is Windows 7 and graphics is AMD Radeon 6530D. Is there a fix for this?

I recently downloaded Itunes and it does not display correctly. I have an AMD Radeon 6530D graphics card with Windows 7. Is there a fix for this?

Hi McNinch9573,
Welcome to the Support Communities! Are you asking about the iTunes Movie Trailers? Are you able to play any of the trailers on this site?
iTunes Movie Trailers
Installing QuickTime Player 7 - Apple Support
http://support.apple.com/en-is/HT201288
If you work with older media types or have a legacy media workflow, then you can install the QuickTime Player 7 application on Mac OS X Snow Leopard and later.
Compatibility
OS X includes QuickTime Player (version 10.x) which handles most media playback needs. Only Install QuickTime Player 7 if you work with older media types, have legacy workflows that are not supported by the newer QuickTime Player application, or need to use your QuickTime 7 Pro registration key.
QuickTime Player 7 version 7.6.6 works with the following OS X releases:
Snow Leopard
Lion
Mountain Lion
Mavericks
Installing QuickTime Player 7
Choose your OS X version from the list below for information on how to install QuickTime Player 7.
Lion, Mountain Lion or Mavericks
Download QuickTime Player 7 from here.
Double-click "QuickTimePlayer7.6.6_SnowLeopard".
Note: This download is compatible with Mac OS X v10.6 or later.
QuickTime Player 7 will be installed in your Utilities folder.
I hope this information helps ....
- Judy

HT1454 I have the correct cable but my purchased movies say they are unable to play on my smart TV and they need to be unlocked. Can anyone advise please? Thanks,

I have the correct cable but my purchased movies say they are unable to play on my smart TV and they need to be unlocked. Can anyone advise please? Thanks,

It's possible that the DRM (digital rights management) disallows you to port those movies onto a TV. What app are you using? Some apps are 'ipad only' and will not push out to another screen.

Mac app store tells me to log into edited by host account to update apps(that I don't own) but that is not my account and I never heard of this email. Is there a fix for this?

mac app store tells me to log into <edited by host> account to update apps(that I don't own) but that is not my account and I never heard of this email. Is there a fix for this?

Everyone here - please take a look at this thread ( the last two posts by WZZZ and Thomas Reed):
https://discussions.apple.com/message/15205291#15205291
It appears that a) Hotmail has 19 domains functioning as distributors for malware and b) someone is distributing pirated software. Although it does not appear to be related to the recent trojan, my suggestion: stay away from both.
Edit: so why does everyone here appear to have pirated software (and doing it through it App Store)?????

I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.

I have windows 7 and my speakers worked then after update my speakers do not work and everything checked out and says they are working and that soundcard is working but no sound now.
I have tried everything and nothing works.

sound problems:
#Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
#Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted [http://dmcritchie.mvps.org/icons/fx_sound.png picture]
<p>Additional references
* [https://support.mozilla.com/en-US/kb/No%20sound%20in%20Firefox No sound in Firefox | Troubleshooting | Firefox Help]
* [http://support.mozilla.com/en-US/kb/Video%20or%20audio%20does%20not%20play Video or audio does not play | Troubleshooting | Firefox Help]
* [http://kb.mozillazine.org/Video_or_audio_does_not_play Video or audio does not play - MozillaZine Knowledge Base]

I just bought the new PowerShot G1X. Aperture cannot read the raw files. Is there a fix for this?

I just bought the new PowerShot G1X. Aperture cannot read the raw files. Is there a fix for this? I am using Aperture 3.2.2 with a MacBook Pro.

I don't know -- sorry. I don't think it matters -- once your camera is supported, you can easily force a re-processing of the Masters. If you can import them as RAW+JPEG pairs, I would. Set the JPG as Master until Aperture can convert the RAWs.
I don't use RAW+JPEG. Can someone who does offer some suggestions .
(Added:)
And _always_ back up your files. In this case, if you have to, you'll be able to re-import them.
Message was edited by: Kirby Krieger

Recent iOS update has made my iPad 2 unusable. The screen locks up. It's very laggy and web pages do not load correctly. Is there a fix for this or are they even working on a fix.

Recent iOS update has made my iPad 2 unusable. The screen locks up. It's very laggy and web pages do not load correctly. Is there a fix for this or are they even working on a fix.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

I recently noticed that several of the movies I purchased in ITunes no longer will play. A notice screen pops up and says they are unable to locate. The do however play on my new AppleTV that I just set up. Is there a fix for this?

Similar Messages

Maybe you are looking for