I recently obtained a new solar-powered extender battery (2700 mAh Li-ion, maker not known) that I can't get to work. Each time I plug it in, I get a notification from Apple saying I can't use it to charge the phone. Why not, if I have the correct plug?

I do have another NewTrent charger that works okay, not great, because sometimes the connection is intermittent and it keeps connecting and disconnecting over and over. So I was looking forward to trying this new charger, but Apple is blocking it for some reason. Any idea why?

Unfortunately, I threw away the plastic packaging for the device, not realizing there was no manufacturer identified on the unit itself. It just says it is ITEM 68691, 11c China. It also appears to be rated for the correct voltage - Under SOLAR MOBILE PHONE CHARGER it says, 2700mAh li.ion Battery; 5.1VDC, 250mA
That's all there is except for a little round white label that has these numbers: 36100, and then underneath, 482012
Thanks for your comments. Not sure what else to do, but maybe I can take it in to an Apple store and they can look at it.

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Dear Team,
i had brought a APPLE IPHONE4 from APPLE STORE, MANCHESTER ARNDALE. new cannon street mall.
when i was visiting for purchasing this device the sales team told me that the phone is unlocked and can use all around the world with any other network when i'm trying to use it other network it showed that NO SERVICE(at network issue) and then i made a call 2 apple customer support so the executive told me that this device has been locked with VODAFONE UK network. this was the FAKE commitment of sales team also its a CHEATING i must say that.
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regard,
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I had read that thanks but many happy owners of locked iPhones
claim to have bought from an Apple store they do not actually mean
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Arndale Centre is one of the largest Malls in Europe and every vendor of iPhones is there
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Apple please help me
Good Morning
Greetings from me.
I used last 3 month IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem
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<E-mail Edited by Host>

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iPhone was probably stolen if you purchased on eBay, claim and get your money back
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http://support.apple.com/kb/HT5818
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