I recently purchased a 7th Gen iPod nano which I have downloaded my music to. However, when I try to play this it is showing on the iPod as play but I am getting no sound through. I have checked the headphones and reset it. Any ideas?
I recently purchased a 7th Gen iPod nano which I have downloaded my music to. However, when I try to play this it is showing on the iPod as play but I am getting no sound through. I have checked the headphones and reset it. Any ideas?
Haha I had the exact same problem. Once I had tried it like 4 different pairs of headphones i was ready to give my iPod back. Then I tried pushing the headphones in further and proceeded to kick myself. I seems a lot of people have the same problem, post it on here and realise a few minutes later.
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I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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I have taken my 750GB HD out of my 17" MacBook Pro and put it into a 2.5" USB to SATA enclosure but can't get it to open up on my new 11" MacBook Air. Any ideas please.
Have you installed the recent update?
There are some issues with Apple USB 3.0 ports and some devices. -
After an hp update today i have lost all sound. everything appears to be turned on and up? any ideas
After an hp update today i have lost all sound. everything appears to be turned on and up? Any ideas?
Never mind!!! After reading someone elses similar problem I applied their repliers advice and it works! Thanks.
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I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?
Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
However during the process of adding new songs itunes crashed and i had to end task therefor not getting the chance to sync the new songs onto ipod nano. later when i plugged in my current ipod touch all my songs have disappeared and i cant find the original itunes library i had for it! is there anyway to get it back? i have tried pressing shift when opening itunes but still cant find the original itunes that i had!!
Since all of your music came from your computer in the first place, then it should still be there and should be included in your backup copy of your computer.
" it told me when i pluged hers in 2 ipods could not use the same account"
This is not true. You have misunderstood.
You can sync as many ipods/iphones/ipads as you like to one one library. -
I can't update my ipad2 to ios5. After 2 hours of what looks like a successful download and processing is about to begin, I lose connection and get message network timed out check network settings and connection, but I am still connected via wifi. Any ideas?
If you are using windows...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
It says I have 3 app updates. However, when I try to update, the apps won't.
The App store says I have 7 apps that need to be updated. However, when I got to the update icon, none of the apps that need to be updated appear. How do I update the apps when they are not listed?
Thanks!Until Apple resolves this problem, when you are in the App Store, if you have updates, try going to your "Purchased" Apps and you can update from there. Apps with updates will show "Update" next to them, just tap on "Update" and the update will be installed.
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I was using my ipad and then it would not connect to a server. Then I closed it down and it welcomed me and the internet was working. The only thing I cannot do is get into my email. Any ideas?
Have you already set up your email account in Settings > Mail, Contacts, Calendars?
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I have updates on my iPad but when I try to perform the updates it will not continue the process. It starts then it fails I have 16 updates. This is so annoying because every time I look at my iPad I see those stupid update messages. Please help I'm about to lose it!
Are you connected to wifi? Are the updates for the apps for ios 7.0.3? If they are then try updating your ipad then going in and updating your apps.
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My screen colors are messed. Pink lines. I have tried turning it off and resetting. Any ideas?
My iPad screen has pink lines. The colors are messed up. I have tried resetting and turning it off. Any ideas?
Did you drop the iPad?
Did you do this Reset?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Cheers, Tom -
basically, i find the sharpening tool in aperture extreamly slow and would like to use lightroom, just for sharpening. I then would like to send the image back to aperture as just an adjustment on the original file and not a whole new replica file as the original. can any body give a easy solution? cheers
What you want to do can't be done. There is no low-friction way to combine image adjustments from Aperture and Lightroom. There is no way at all to combine them without creating new files.
This was recently discussed in this thread.
Are you using the Edge Sharpening adjustment? In Aperture 3, it superceded the old Sharpening adjustment, which remains included for backwards compatibility. -
I keep trying to reset my password and it's telling me to send the email to me but I never get it. Why?
Welcome to the Apple Support Communities
Connect the device to your computer and iTunes will ask you to update to the latest version -
trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.
Contact itunes support
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