I recently purchased a book and according to my bank account the payment went through buy now when I try to download anything iTunes says there was a problem with my last purchase and won't let me download how do I fix this please?? Do I have to pay again

I Recently purchased a book from iTunes and according to my bank account the payment was successfull but now when I try to sownload anything it says there was a payment issue with my last purchase! How do I fix this? Do I have to pay again??

Contact the store support staff at: http://www.apple.com/emea/support/itunes/contact.html for help.

Similar Messages

  • TS3297 Can get on iTunes but carnt download an app cause there was a problem with my last purchase

    Could get apps up until last nite now it says carnt purchase any cause of an app I av all ready purchased

    Contact iTunes customer support.
    We're all users like yourself and as such have no access to your account.

  • My iPod says there's a problem with my last purchase and every time I try to look at my history to clear the problem it says there no connection to ITunes

    When I log into my acc it ammediatly says there's a problem with my last purchase and to go to my purchase history to clear it.  When I hit continue its suppose to take me to the history but it just loads then says cannot connect

    the itunes says that it knows that there isan ipod there, but it doesnt recognize it. I have reset the ipod, restarted my computer, and reinstalled itunes.
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    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • TS3297 my app store or itunes will not let me download anything or update anything it says there is a problem with your previous purchase can some one help

    it wont let me download anything or update anything it says there is a problem with my previous payment thanks

    Yes, you will need to pay it. Contact iTS for more info.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • TS1702 Can't download free apps the iPad says there was a problem with a previous purchase

    Can't download free apps message says problem with previous billing purchase

    That can mean that you have an outstanding balance in your account. Have you logged in and viewed your account?
    You can contact iTunes.
    Apple - Support - iTunes - Contact Us

  • TS1424 My account will not accept any payment information. It says there was a problem with a previous purchase ! Any idea what I can do????

    iTunes account says. "Problem with precise purchase".  Will not accept any payment method!  Any help?????

    it means you have a past balance due to apple
    see http://support.apple.com/kb/HT2727?viewlocale=en_US
    redeem a gift card in itunes store for more than the balance you owe. Then you can enter your cc info
    Peace, Clyde

  • HT204053 Why does it say that there was a problem with a previous purchase and not let me download apps?

    Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined

    These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
    Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ?  You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
    Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

  • HT201407 After doing so, re-downloading the latest firmware 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're s

    My iPhne is 4S, after I downloading the latest OS 5.1 and extracting and verifying, it came to a point on iTunes where it could not at all, activate my iPhone. A message popped up on iTunes saying - "There is a problem with your iPhone"; We're sorry, the iPhone you connected may be damaged and cannot be activated for service. We recommend that you visit your nearest Apple Store for more information. Please kindly suggest me how to do.

    Not surprised that you took a paragraph from my post to repost the same issue.
    It is a hardware/software fault which you'll have to get the iPhone replaced if you're under warranty.

  • How do I get connected to a server on my network via an IP address?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    I am new to Mac...How do I get connected to a server on my network via a hyper link IP address path?  When I try to open in a URL and login as a registered user with proper login it errors out saying there was a problem with connecting to the server?

    Some of the following is going to use some technical terms — this area is inherently somewhat technical. 
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    You're posting this in the OS X Server forum, which is a software package that allows OS X systems to provide web-based and many other services; to become servers.
    If it's your OS X Server on your network, then the network and DNS configurations are suspect, or the server is somehow malfunctioning or misconfigured.   This is unfortunately fairly common, as some folks do try to avoid setting up DNS services.
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  • I have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program

    i have tried to install iTunes 5 but when Windows it starts to install it  says there`s a problem with my Windows installer Paket and cancel the Program. I`ve searched for answears in the web and they said ischould waste my old Itunes version and try it again. But it happend the same again! Now i havent any iTunes version and iAlso can`t Load a new one!!!! Pllease help me !!!

    I solved it myself, after the "note" which came back from FF/Mozilla just as I finished my message, commenting on what it was that my system had , I wnnt back to check my plug-ins etc. I downloaded the latest Java, BOTH 32bit AND 64 bit versions and latest Firefox.
    Now all is working.
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  • HT1222 I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be..

    I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.."  HELP!  Not sure what my settings shoud be...
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    Dear Jody..jone5
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    When I try sharing to my apple devices from my final cut pro x, I keep getting a "Quicktime Error:-50". How can I fix this?

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    I recieved an error message during the purchase of an album, stating there was a problem with the apple store purchase. It led me to believe that the purchase did not go through, aas it never downloaded. A susequent purchase did go through and downloaded. How dod I retrieve the lost purchase?

    Have you received email receipts for them and/or do they show in your purchase history : http://support.apple.com/kb/HT2727
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    If they do appear in your purchase history then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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    For your credit card not being accepted (it is a credit card, not a debit card ?), then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
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    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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