I recently purchased a new Mack Pro, the monitor camera is very intermittent, has anyone else had this problem?

I recently purchased a Mac Pro (one month old) since day one I have found that when trying to use Face Time the camera is very intermittant, originally I thought it was a problem with the software, but have since realized that if I place a slight pressure on the right hand corner of the monitor, or wiggle the screen, then the camera will begin working, so has to be a poor connection...has anyone ele experienced this problem?

Call AppleCare: 1-800-275-2273 or if the Apple store is nearby, take it there to have it checked out.
A new Mac comes with 90 days of free tech support.
Best.

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HT4623 My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?

My camera just recently went blurry. It was working just fine yesterday but then I went to use it today and the pictures are so fuzzy. Has anyone else had this problem with their iPhone 5?

1st... make sure nothing's covering/smudging the camera lens. then...
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove the Camera app from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete the Camera app from this list.
- Press the home button twice when done.
- Restart the Camera app
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

I have a new iPad 4 from Christmas and suddenly the sound stops. I have to shut down the iPad to restore it. Has anyone else had this problem?

I am interested in knowing if anyone else has had a sound problem with a news ipad4. In the last two days, my IPad sound has just stopped. I can get it back by doing a complete shutdown of the iPad. I will be returning it to the store since I am certain this should not happen. Just wondered if this is a common problem. Thanks!

Is it formatted Mac OS Extended (journaled)? If not do so using Disk Utility.
P.S. If you store live fies on an external disk you need to back it up just like data on your internal disk or if and when that disk crashed then, poof, all your music will be gone.
If you do not already have one, purchase an external drive to dedicate to Time Machine backups. Then in the Time Machine exclusions list, remove the image of the music offload disk. Then both your internal and external live drives will be backed up to the Time Machine disk.

When using Edit Find, I can only type 3 or 4 letters in the Find bar before the letters start disappearing. If I copy/paste a word into the Find bar all the letters will be there. Has anyone else had this problem?

The Find bar opens OK with Edit/Find. I start typing in a word there but it will only allow 3 letters before they disappear and my next keystroke appears. I can copy/paste a whole word or string of words into the Find bar and all the letters remain.
== This happened ==
Every time Firefox opened
== about a month ago

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device "Kitchen". The host cannot be reached." Has anyone else had this?

Since updating to Yosemite my airport express (used for airplay) connects for a short period then drops, the error message "An error occurred while connecting to the AirPlay device “Kitchen”. The host cannot be reached." Has anyone else had this problem

I'm having the same issue. Haven't found a workaround. I use a main TimeCapsule as my main router, also have another TimeCapsule that extends the network, three Airport Express and an AppleTV. For whatever reason, the two AirportExpress that I have in a different rooms cut out. I only have 600 square foot apartment so it's not that big, the signal should be strong enough. Airport Utilitiy reports the signal strength to be strong on all devices.
I'm using all new equipment, a new MacPro for my music, new TimeCapsules, new Airport Express, new everything with the latest Yosemite software. Very frustrating. My Airplay used to work very nice and now I'm constantly having issues and restarting my network. I did a fresh install of all my software on my MacPro when I got it in January so it's not as if it's an old machine with old software, everything is new within the last 6 months.
The only workaround I found so far is to unplug the devices and to plug them back in. Since upgrading to Yosemite, I'm restarting my Airport Express at least twice a week. Very annoying.

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I recently downloaded the latest version of SnowLeopard and now I can't open any pdf files. Has anyone else had this problem?

I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2

I am trying to use firefox as the web lauch for citrix ica but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?

I am trying to use firefox as the web lauch for citrix ica client but when I go to login into remote site - I get the message waiting to find website but it nver finds the website. Has anyone else had this problem?
When I installed firefox, it asked if I wanted to use safari settings and I said yes but I think this might be causing the problem. Safari is no longer compatible with citrix ica client. When I reinstalled firefox it automatically installs the safari info. Does anyone know how to re-install firfox without installing safari info?

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

Recently updated to 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Has anyone else had this problem?

I recently got told about the new software update for OS Yosemite. It was version 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Like playing a 3 minute song, checking emails, and even whilst typing this its crashed so many more times than i've lost count. Has anyone else had this problem? And what do you recommend I do?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

HT1430 my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol. my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?

Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Has anyone else had this problem with the iphone 4 dock and bumper?

I purchased an iphone 4 dock and bumper but when ever I sit the iphone in the dock with the bumper on it won't get a sufficient enough connection to charge so I have to take the bumper off in order for it to charge.
Has anyone else had this problem?

Yes I am not impressed with that either. How can apple design such an accessory and then not have it compatable with another accessory of theirs!?
The same goes for the in-car charger also. It's a good job the iphone 4 is so good, otherwise it would have been a return to Blackberry for me!

HT4009 in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

in app purchase from OMGPOP "Draw Something" of 400 coins never received - has anyone else had this problem and do you have a suggestion for me Tried "report a problem" and directed to this site."

Hi AP_In_Surbiton,
I am really sorry that you have had so much trouble getting your Caller ID up and going. I'll be happy to help you out with this and get it working for you.
Could you drop me in an email please? Use the 'contact us' form in my forum profile under the 'about me' section. You can find it by clicking on my username.
Thx
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
td-p/30">Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it.

When I go to my downloads folder on my dock and click the file all the content shows up but as soon as I go to open it in the finder, I get a blank window. Has anyone else had this problem, if so, How do you fix it. I also cant delete anything from this folder because of it. Any help would be greatly appreciated.

Hey Allen,
I am having the same issue here in September. How did yor situation get resolved. My iPad Siri works great. My iPhone 5 Siri has been out of comission (OOC) for almost a month and I am beginning to get a little frustrated since Siri works so well in July....ANY assistance would be highly appreciated... Thanx

HT201263 my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi,
my phone is in recovery mode and wont restore. instead i receive the error message 1604. i have used alternative usb cables and am at a loss. has anyone else had this problem?

Hi there hstear93,
You may find the information in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

I recently purchased a new Mack Pro, the monitor camera is very intermittent, has anyone else had this problem?

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